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  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

Where in line are we and how manmy ordered?

Eric,
I think you don't know red. They are trying their best and I am sure they will ship as many cameras as then can Dec 1st.
 
It's easy to be an armchair quarterback, but just let the actual players play the game, They are really, really good at it. :) Settle down folks, your RED is coming, just take a breath and step away from the computer...

+1 Sean

SeanBrown said:
Eric,
I think you don't know red. They are trying their best and I am sure they will ship as many cameras as then can Dec 1st.
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RED did say they'll ship on Dec 1, and I have no doubt they will ship SOME cameras. They also said they'll be in backorder until Feb at the earliest. I have no doubt about that either. So if you don't want your money locked up with RED, come back in march/april and please cancel your order now especially if you are ahead of me in line!

heh heh Just kidding folks! I know we all love what's coming our way... I want my SCAR-LET too! ;))
 
SeanBrown said:
Eric,
I think you don't know red. They are trying their best and I am sure they will ship as many cameras as then can Dec 1st.
Click to expand...

Sean, I'm not claiming they are not doing their best. Of course they are and why would they do anything but. Sometimes we don't all have to accept this and asking for answers doesn't mean we are against anything here. I'm honestly not complaining so please understand all I"m saying here is Jarred, Jim and some others at Red do know what is going on, so 5 minutes in the forum with some quick answers would help. This is all I'm saying.

It's not me asking this. I'm not looking for anything other than honest answers on questions regarding ship dates or estimated ship dates.

Here is what I'm saying so anyone with an issue can understand. I'm saying, if Red states a date for something, whatever that item is, and then misses the deadline, they should get on here or on the website at Red.com and clearly explain when the NEW expected date is. That is all I'm saying and there is nothing wrong with that. I understand they are busy, they should be after all the orders. It doesn't mean we shouldn't ask whats up with our orders. I'm cool waiting a bit, but I guess I just don't understand why they haven't answered when so many others are asking about dates and products.
 
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Jon Jones said:
It's easy to be an armchair quarterback, but just let the actual players play the game, They are really, really good at it. :) Settle down folks, your RED is coming, just take a breath and step away from the computer...

+1 Sean
Click to expand...

Armchair quarterback? No one is pretending to do what RED is doing here nor am I claiming I can do it better. Simple suggestions that's all. Updated times and dates for products when past promised dates have passed would just be nice, and would answer so much for many.
 
Lets just pray tomorrow will be filled with phone calls from the elves of red taking our money already!
 
Eric J said:
I'm saying, if Red states a date for something, whatever that item is, and then misses the deadline, they should get on here or on the website at Red.com and clearly explain when the NEW expected date is. That is all I'm saying and there is nothing wrong with that.
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That is completely fair and you're right there is nothing wrong with that.
But considering the shipping date is tomorrow - shouldn't we at least give them the chance to MISS the deadline before we ask about a delay that hasn't happened yet?

I completely understand the anxiety - but let's at least wait for December 1st to come and go.
 
You knew what you were getting into. If you didn't...well you need to do some research before you buy. I am very eager too, but I realize Jim, Jarred, and Brent maybe working hard to get the cameras ready or they could very well be on vacation, probably somewhere warm. It really doesn't matter, its the holidays lets cheer up live our lives instead of sulk and pout about our delivery dates. And believe me when I say I am eager too! (cant sleep im so excited)
 
Luis Caffesse said:
That is completely fair and you're right there is nothing wrong with that.
But considering the shipping date is tomorrow - shouldn't we at least give them the chance to MISS the deadline before we ask about a delay that hasn't happened yet?

I completely understand the anxiety - but let's at least wait for December 1st to come and go.
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I understand with Scarlet X and since mine is AL mount I don't expect mine to ship tomorrow. I guess my comments were stating that I just don't understand why so many in these forums and so many posts are filled with quotes about delivery dates that have now come and gone and why there isn't new expected updates. I was honestly just trying to suggest a better way for us to stop wasting their time asking about this. A simple post once a week from they guys at Red keeping us current on delivery dates, even if they change, would shut us all up and still keep us in the forums.
 
Barry Bishop said:
You knew what you were getting into. If you didn't...well you need to do some research before you buy. I am very eager too, but I realize Jim, Jarred, and Brent maybe working hard to get the cameras ready or they could very well be on vacation, probably somewhere warm. It really doesn't matter, its the holidays lets cheer up live our lives instead of sulk and pout about our delivery dates. And believe me when I say I am eager too! (cant sleep im so excited)
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You are correct Barry, I knew what I was getting into and I can hope my orders start arriving soon including my Scarlet X sooner than later. The only reason I mentioned a few names at Red was because I've seen them responding to individuals in the forum regarding other questions and not commenting on backorders which ultimately this seems to be the common question

Once again, I was suggesting that we deserve to know when potential dates we have all been waiting on pass with no products; I wasn't pouting about anything for myself, just suggesting a better way to let the customer know of new expected dates, whenever or however long that may be.
 
it's true that they are pretty slammed... I have never seen as much as people complaining since the very first beginning of RED...
I'm not speaking about this forum but I could say so... I mean around me, regarding Scarlet shipping...
I'm sure this will will be resolved soon ... I hope so

I ordered many accessories for my Stage 3,5 upgrade I needed some info regarding prices and amount in order to clear things with my Bank but, even for this, they are not available and unreachable...

According to the Google Doc list, I'm one of the first who ordered the Scarlet PL mount in Europe but I don't care... because in one hand I'm not sure the list is 100% proof and in the other hand, I know I will be shipped after all PL mount from US; Canada...etc

Nevertheless I deserve to get some answers regarding my Epic order ...
but it is in vain... by phone, by email or even on this forum...


Patience is a vertue this is what I have learn when I have choosen RED.
 
This may or may not be of any relevance, but I just noticed the order status of my accessories (shipped on Nov 21) has changed from "Open" to "Invoiced". My Scarlet still says "Open" but this is the first change I've seen to my status since I placed the orders on the 3rd. Perhaps they're gearing up for tomorrow?
 
just got off the phone with my rep a few hrs ago to change my card info and shipping method.

They went ahead and charged my card already. Couldn't get a straight answer as to when it'll ship (Canon Al) she said "all depend where in line you are on the queue".

SO 51159...Ordered on the Nov 3. My guess is top 300 not sure where I fall once you tac on the 300 at the event.

Paid for Overnight Shipping ($50.06) I was told they've shipped a few Scarlet-X w/Al already.
 
Cid J Salcido Uyarra said:
just got off the phone with my rep a few hrs ago to change my card info and shipping method.
SO 51159...Ordered on the Nov 3. My guess is top 300 not sure where I fall once you tac on the 300 at the event.
Click to expand...

I'm 51160 ... this makes us brothers in this crazy Red Family ... giving a greater understanding of the old idiom "You can pick your friends, but you can't pick your family"
 
I'm waiting on another slow poke now as well. I had RED charge my CC last week so that I could pay it off and not hit my credit limit when my order came up... and it's *still* in the "Temporary Charges" column. The worst place possible. I can't pay for it... but it's already charged haha.

So now I'm actually a little nervous that it will ship tomorrow and it'll jussst barely push me over my limit because Visa won't let me pay yet.
 
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