- Admin
- #161
Brent Carter
REDUSER.NET
EEEK... I've been waiting so long for stage 3 and the moment it goes live and I login to Red.com it tells me:
You have no camera(s) eligible for this upgrade.
I have Red One number 445 and have owned it since brand new so I figure it should be there. I've contacted Dan Baum, my bomb rep but I'm a little concerned this might not be looked at until Monday morning. Is there anyone available to talk too now about this? I understand Red are busy with Scarlet and said not too call. I'm sure it'll be fixed but I'm ever so slightly concerned.
Cheers
Paul
We (RED US and Alan) will look into it. Remember, since order fulfillment is based on RED ONE delivery date, placing order today versus next week for Stage 3/3.5, for example, will not affect your order fulfillment timing.
BC