Update......

[Christoffer Glans]

I believe the RED armor transfers over to the next camera when you upgrade it.

Do you mean that if I, who has the Armor for my Dragon ending in august 2016, will get a one-year warranty on top of the armor warranty?

 

[Joel Voelker]

You guys should check with your rep about that; I really doubt your current warranty will extend the warranty of your new camera.

 

[Christoffer Glans]

You guys should check with your rep about that; I really doubt your current warranty will extend the warranty of your new camera.

It should since it's an extended and paid for warranty, not the regular.

 

[Jon Carr]

Do you mean that if I, who has the Armor for my Dragon ending in august 2016, will get a one-year warranty on top of the armor warranty?

Red armor doesn't start till after your camera warranty ends and gets put on hold until the new camera you upgraded to camera warranty ends. I had red armor for my scarlet，then I upgraded to epic and my red armor was transferred to my epic. So I'm still under warranty until May 2016 for red armor I paid for when the first scarlet was announced. I know that cause my camera is being serviced now and I'm covered.

 

[Brent Carter]

Correct. If you have RED ARMOR on a camera and are still under the original warranty for that camera, when you upgrade, the RED ARMOR will kick in once the warranty period of your new camera expires. But, if your RED ARMOR warranty has already kicked in, it does not transfer the balance of that.

 

[Christoffer Glans]

Correct. If you have RED ARMOR on a camera and are still under the original warranty for that camera, when you upgrade, the RED ARMOR will kick in once the warranty period of your new camera expires. But, if your RED ARMOR warranty has already kicked in, it does not transfer the balance of that.

I had a warranty for my MX that ended this august, but I had a Red Armor bought with my Dragon upgrade in April, which has an end date in August 2016. If i get the Weapon upgrade in let's say February 2016, will my Red Armor be valid until it expires and then continue with the one year regular warranty for the weapon? Or will the red armor be put on hold for one year and the remainder of the Red Armor time be put after that one year is over?

Or do I loose my remaining Red Armor time as soon as I get the weapon upgrade if it's done before August 2016?

 

[Brent Carter]

I had a warranty for my MX that ended this august, but I had a Red Armor bought with my Dragon upgrade in April, which has an end date in August 2016. If i get the Weapon upgrade in let's say February 2016, will my Red Armor be valid until it expires and then continue with the one year regular warranty for the weapon? Or will the red armor be put on hold for one year and the remainder of the Red Armor time be put after that one year is over?

Or do I loose my remaining Red Armor time as soon as I get the weapon upgrade if it's done before August 2016?

EDIT: Misread your post. If you are ALREADY in your RED ARMOR for EPIC DRAGON, then nothing will transfer over. Like I mentioned, only transfers if RED ARMOR seal is not broken.

 

[Elsie N]

If you get your WEAPON before August 2016, your WEAPON original warranty will cover you then the RED ARMOR you have now will kick in.

Any chance he can get a pro-rated priced RED ARMOR refresh to bring it back up to full?

 

[Brent Carter]

I don't think so. Our upgrades are confusing enough as it is without adding warranty wrinkles!

 

[Elsie N]

I don't think so. Our upgrades are confusing enough as it is without adding warranty wrinkles!

Just was thinking the RED ARMOR decision has to be made before taking possession of the camera. Some of the original RED ARMOR may be close to running out. Guess you could stack it?

 

[Brent Carter]

If you have EPIC untouched RED ARMOR then bought WEAPON, it would stack. But I know we have some clause about a cap on total RED ARMOR you can have at one time...

 

[Elsie N]

If you have EPIC untouched RED ARMOR then bought WEAPON, it would stack. But I know we have some clause about a cap on total RED ARMOR you can have at one time...

Good to know.