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  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

New dovetail needs to be bought?

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darkline said:
With respect Jarred why in the Basic production kit is there no option for tripod mounting? This would lead anyone to believe that the shoulder mount that also mounts to the tripod would be sufficient. Thats how I read it and was not told otherwise. Was told the basic production kit was everything we needed to get shooting.

I'd consider something as 'basic' as tripod mounting to be included in that kit. It is fundamental. I dont get the omission, really. Its THE most basic essential
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There are already holes in the bottom of the CAMERA to solidly mount to any tripod... just like every camera out there. Everyone is missing that point. The only issue is people want to have a shoulder bracket AND a solid tripod mount in the same piece...

As I said.. The base production pack is a handheld focused system (thats why it comes with the shoulder mount and the front handle and Rod)


If you didnt think the dovetail was good enough from day one, then why isnt the cheeseplate part of the production kit instead? To make people buy that as a seperate item - well it makes no sense.
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Ok.. this pisses me off so much im not going to even respond.
 
question: Does the cheese plate slide into the base plate that supports the Rods?
 
poor jarred. :sad: i give you credit for hanging in there.

you guys are going to give him a nervous breakdown.

i read through this thread and he keeps having to repeat himself. :unsure:

he's going to start stuttering soon.
 
Please understand that the whole issue here is not how the dovetail was intended to be used or how it was designed. This is about how the difference between how this product was presented to us and what you can actually do with it. It is is not about design or manufacturing, it is about communication.

When I ordered the production pack there was never any mention of needing the cheese plate, I assumed and many people with me that the dovetail was designed to be used on a tripod and even today that is the way it is presented on the RED website. It never said 'hand-held system' and I never saw a picture of it used like that.

Sure, it was a good deal as part of the production pack, but people still payed money for it. It is a bit like you buy a four-wheel drive because the car is in a commercial going through the jungle, up hills and what not and the first day you take it for a spin off the road it breaks down. You complain to the manufacturer and he says: Oh no! The car was not intended for rough terrain, that was only for the pictures!

And dear people at RED, stop taking things so personal and relax, okay? We had different expectations so we need to complain a bit but I am sure we can all work this out. We still love you all :)
 
Oh my! I hate to jump into this discussion, but it seems to be getting pretty ugly.

I was reading the latest Operations Guide, and right there on page three is a picture of the "RED ONE camera with Basic Production Package" mounted on a tripod. It doesn't specify how tightly the camera is mounted, but from the picture, it does seem to imply that the package is intended to be used in this manner.

The ops guide goes on to say "In addition the shoulder pad/wedge plate adaptor can slide against the base plate and be locked in position. The adaptor includes wedge plate mounting holes, so there is no need to remove this component between on-the-shoulder and tripod applications."

I truly mean no disrespect, but to me "locked in position" sounds like it would be very solid. In addition "no need to remove this component between on-the-shoulder and tripod applications" seems pretty definitive. I don't think that my understanding of these words is completely off base. I may be misunderstanding the meaning implied, and if so, please let me know.

Believe me, I have no intention of adding to the ugliness of this thread, but the Red Camera Bible (ops guide) appears to contradict the current Red position in this debate. At least that is how it appears to me. Maybe this is where some of the misunderstanding is coming from.

With all of that said, I am completely blown away buy the quality and value of the parts that I have received thus far. Not to mention the incredible service that I have gotten from Dan and Red in general. I have absolutely zero complaints.

As fate would have it, my particular shoulder pad/wedge plate adapter is on backorder status. I am absolutely sure that this is because when my parts are shipped, they will be everything that I expected and then some.

Thanks Jim and Red,

Ken
 
sander kamp said:
Please understand that the whole issue here is not how the dovetail was intended to be used or how it was designed.
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i would love that to be true.. but people like darkline who is accusing us of making a crappy dovetail on purpose to force people to buy the cheeseplate, is the opposite of that, and it rightfully pisses me off.

Calling our stuff crap is fine, I will get over that. However, accusing us of dishonest business practices is going to make me mad, and I wont stand for it.

Anyways..

I understand the communication is the biggest problem in all of this.. and like I said we are taking steps to make that better. It is clear that some people just didnt get what they thought they were getting, and its clear that we didn't do a good job getting the proper information out there.
 
Brook Willard said:
Nah, you unscrew the base plate from the camera, screw the cheese plate to the base plate and then screw the base plate back on.
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Does this mean that the Cheese Plate can be (somewhat permanently) mounted between the camera and base plate and left there; and then the dove-tail shoulder mount can be popped on and off on the fly for hand-held use?
Or does the Cheese Plate have to be removed in order to use the Dove-plate?
 
Cheese Plate must be removed before you slide the shoulder dovetail in.
 
Jarred, I love your avatar because even when you're pissed you still look like a nice guy. I wouldn't want to see you REALLY mad at anyone.
 
wshultz said:
Jarred, I love your avatar because even when you're pissed you still look like a nice guy. I wouldn't want to see you REALLY mad at anyone.
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heh heh heh..

There is a big difference between constructive criticism (which we love) and being an ass and making slanderous allegations.

We love product feedback, good and bad, as it helps us make better stuff in a short period of time. Remember, we have only been making this stuff for less than a year, so there are bound to be some kinks that we need to work out.

This thread, as ugly as it is, has some great posts with "tricks" that people like Jay have provided on how to make a product better.. and that's all that really matters when it comes down to it.
 
Okay... i think we are done here. Im trimming this thread back to the last good post.. thanks RGDfilms for the video, and thanks to everyone that have given us suggestions on how to make the dovetail better for many of you.
 
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