Zeb B
Well-known member
Malik, let me break it down for you:
1. Hydrogen has been delayed because they didn't get certification for something in the phone (cell phone related I take it)... new date not announced
2. Because of these certification issues all pre-order customers outside the USA will not be able to get a Hydrogen at the beginning but we have to wait until Hydrogen has been certified for other countries, that's what I have gathered on this issue so far
My answer to those who suggest to fly to the States to pick it up personally is... are you mental?! Even a budget flight to the States will be easily USD 600 to 700, besides taking time off work, losing more money...
Also having it shipped to another person in the States to then ship it to another country is not an option. Shipping anything with lithium batteries is not possible anymore without getting a license to do so, which is not feasible for a individual person.
So right now it looks like having pre-ordered on day 1, putting down the full amount for a whole year has not given non US customers any advantage. We will have to wait until anyone can buy a Hydrogen. So it was meaningless to pre-order..
What I'm really pissed off about is that Red knew about cell phone certification from the beginning, they could have told us that non US customers will have to wait until they work out certification with other countries from the beginning. With that knowledge I would not have pre-ordered....
in the meantime I have mailed Red customer service since I still have not received any email from them about this, despite Jim stating that they would do so. This will be a simple generic formulated email with the options to ALL pre-order customers, no reason for it to take so long.
This is not how to do business.
If you are in a hurry to get first in line for prompt delivery of a new release RED product so you throw your deposit down in the first 3 minutes of the store opening then spend a year camped on the forum looking for clues about production and shipment . . .
Seriously, RED usually comes through but it's rarely worth the energy to circle jerk about the what ifs and predictions about what they are going to do and when and how you would do things differently. RED does what they do when they do it. The phone will be cool and I will buy one once actually shipping. Meantime, go out and enjoy the day