Welcome to our community

Be a part of something great, join today!

Register Log in
  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

How to change the internal battery RED EPIC X

I have a dead Scarlet Dragon - turned it on one morning and it was dead, Red gave a quote for repair that's higher than it's worth - So I'm in the middle of filming a teardown video of it right now.

Getting to the battery is pretty straightforward. However if this was a 'money making camera' that I needed for jobs, I might not pull it apart to replace the battery.
 
Glen Powell said:
I have a dead Scarlet Dragon - turned it on one morning and it was dead, Red gave a quote for repair that's higher than it's worth - So I'm in the middle of filming a teardown video of it right now.

Getting to the battery is pretty straightforward. However if this was a 'money making camera' that I needed for jobs, I might not pull it apart to replace the battery.
Click to expand...

Looking forward to seeing that video! Is the Dragon battery location similar / Identical ?
 
Stephen Williams said:
Looking forward to seeing that video! Is the Dragon battery location similar / Identical ?
Click to expand...

I have to imagine that the DSMC1 cameras: Epic-X, Epic-Dragon, Scarlet-X, Scarlet-Dragon all have the same battery location.

DSMC2 Cameras are probably in a different spot.
 
Eres un Crack Toni!, me funcionó perfecto en mi MX

Agregaría que al volver a colocar la placa, colocamos el conector del fan primero, a mi se me hizo mas facil

Saludos y Gracias!

P
 
Pichi Dominguez said:
Eres un Crack Toni!, me funcionó perfecto en mi MX

Agregaría que al volver a colocar la placa, colocamos el conector del fan primero, a mi se me hizo mas facil

Saludos y Gracias!

P
Click to expand...


Pichi! Me alegro mucho de que te ha funcionado!! Espero que en un futuro RED facilite este tipo de “reparaciones” en modelos nuevos porque a pesar de todo yo sigo con RED y pienso seguir... 

Pd: para el ventilador, mejor quitarlo antes de empezar la “reparación” y asi ya no tenemos ese problema, al final cuando todo esta ok lo ponemos de nuevo, asi ademas aprovechamos para limpiarlo que no Le va mal!... jjj
 
The treatment for a chronic issue!

Several RED EPIC DRAGONS in 3 different production unites…

Fortunately, RED doesn’t go as far as TC Electronics with their magnificent M6000 reverb main U rack i.e. the original battery, which one has direct access, is soldered on the board and you (with the proper expertise and experience) have to remove 3 solder points.

Thank you very much indeed, Toni!
 
Last edited:
We've had a dead internal battery in our scarlet for over a year, and thanks to this thread... as of this morning... we don't anymore... :)

Long live the red forum.

Awhile ago I took the apple certification courses, paid the dues, and was allowed access to the archive of apple's online library of "how to fix this problem" .pdf's... These are super simple, but detailed instructions with photos for every step of how to disassemble any apple product, take out the bad part, and replace it with the new part... perhaps as the RedOne and DSMC cameras reach the end of serviceability by Red, someone could build an online archive of "how to fix this problem" .pdf's.. although... Now that I've had a look inside the camera, I'm not really sure that we (as a community) will be able to fix any issue besides replacing a battery...

I can't imagine that any of the parts or pcb boards I saw under the hood are easily obtainable on the aftermarket...
 
well, I hope that this step by step in the dsmc1 come back to life to more than one "abandoned" camera.

It is clear that this "repair" was simple, and it is true that in models superior to MX already welded and it would be good if someone documented that repair ...
It is true that little else we will be able to play inside the camera, but in the future, when there are brain discarded, it will surely be cheaper to repair with secondhand parts than to buy new equipment ...
 
Well, I finally did it. Thank you very much Toni!
I speak Spanish and followed your instructions, I do not have advanced knowledge in electronics, I was just careful, it took me like 45 minutes and a little sweat.
But I think there are some things we should take into account before doing the procedure: Some connectors are very thin and delicate, I think that's what you mean when you said "But I repeat, if you do not feel comfortable doing it, do not do it !!" we must be extremely careful when disconnecting and connecting the thin and fragile connectors because I think they can be easily damaged or make a bad connection. For someone without knowledge the disconnection and connection of the cables is not obvious.
Especially the connector on the bottom of the board I think is the most difficult to connect and disconnect.
Now I am happy having my Scarlet D with the correct date for a couple of years more!
 
Benjamin Cabral said:
I understand that bringing the camera to Red is the best because they have a dust-free environment, highly trained technicians and the best tools. In addition to the logistics involved in receiving cameras and sending them back.
However $500 makes me think that Red does not want to charge less than that to not receive hundreds of cameras that have this problem.
And to me it seems expensive to pay $500 to change a simple $2 battery that lasts about two years.
Why Red does not offer a DIY solution at your own risk like this?
Click to expand...

I really like this kind of post. And Im sure Ill be thinking about doing the same if my clock stops...

This isn't directed at anyone in particular, just food for thought.. As I had my camera serviced recently a couple months ago and will again have it serviced after coming off of almost 2 months of everyday work in pretty harsh conditions.. I even tried to get my camera back sooner then they could go through the check out processes and RED said sure, just sign this so we know your OK with us sending it to you before we have done a complete check out. Luckly the full check out process finished before I needed the camera but it made me nervous as to think if anything happened on the camera and I asked to pull it early from the inspection. That would all be on me..

What would any of us on this post pay for a battery change... Maybe RED could offer a Batt only change with not other services or a step by step walk through on how to.. Im curious as to what is too expensive and what is about what we feel is a fair price. Im sure RED would like to know what the price point is for a basic batt change and basic inspection.
As some of you know that when you send your camera in it goes through a bunch of checks before they get to the issue you stated on your service order and after they go through a complete check out of test to make sure the camera doesn't have any hiccups that maybe by fixing the issue you originally sent it in for now shows up.
Its not as simple as an oil change on a car. Think of an oil change with a complete diagnostic of your and evaluation of all your working parts and eletronics of your car. I see how 500 seems steep for a batt change. But lets just say you change the batt and then you notice that the time code still doesn't work... what then? or some other system related issues arise. I would rather have it in the shop at RED than to start to wonder. If something I disconnected shorted out on something else and... well you get the idea..
Im very skilled at electronic repair and might in an emergency consider changing out the battery my self but if I have the time and the camera just came back from a month or couple months of working everyday I would probably just send it in to RED to have them do a full checkout and change the batt just to be sure and know what else might be going on with my camera.
This is just general scheduled service. Although now that I read that Id probably wait a little longer depending on the type of work it has been doing. If its in a studio all day that is different than sizzling in 110 jungle or desert heat with salted humid air smashing it 24/7.
Would you just change your own oil over and over again for 80 thousand miles with out ever having a general check out..??? And then go drive out in to the desert with hundreds of miles with no service centers or cell service on the most important job you've had in a few years???

Im with you that 500 seems steep for a batt change but as Bjorn said 500 is pretty good for a technical service visit that gives you peace of mind that your camera will work the day it arrives..
That said if your service visit is 5 or 15 precent of the value of your camera its a hard pill to swallow..
Or you could always set your clock when you change batts...:drool:
 
Just did this on a Scarlet-X with success. Clock no longer resets. Thank you so much Toni!!!
 
Toni Tur said:
In reality it is very simple if you have experience dismantling electronic devices.
I have not translated it because there are words that I do not know how they say in English and in the end it's easier with images step by step.
You just have to be careful with the 6 connectors that you have to take out and put back very carefully, besides taking care that no screws fall inside the rest of the electronic circuits ...

But I repeat, if you do not feel comfortable doing it, do not do it !!

https://www.imageupload.co.uk/images/2018/04/18/stepbystyep.jpg
Click to expand...

Hi Toni,

Thank you for your post.

But that link does not work.

Please could you repost the step by step photos?

Thanks,
Antony
 
+1 on getting those pics back up - need to do this on my Scarlet-x
 
Thanks, Toni! Just did it. Took 20 minutes on my Dragon Epic-X. Yeah, not really sure why they would bury that battery way in there if it indeed only lasts 2 years.
 
Is there a site with pics or video that show how to do replace this battery?

Need to attempt with a Scarlet MX.

Thanks!
 
You must log in or register to reply here.
Back
Top