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  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

Group Buy: Budget CRI 95 LED Strip Lights

Sold 2 out of the 3 Solaris controllers so far. I have one left. $150 + shipping. Pm me.
 
Brandon J.F. said:
Production is ready to start on the mats and power units. All the pieces are in place, no more delays. I'll be sending out order specific emails this week to everyone who pre-ordered/upgraded individually. I will have target ship dates on Monday or Tuesday.

Mike, the email system I talked about before ended up being more complicated than I hoped. It will be done in a day or two and that's when the order specific emails regarding the mats and power units will be going out to everyone.
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Hey Brandon, I'm not trying to be a pain in the.... But this is from Sept 18th. I have not seen any updates on this since then. I understand things can drag on through unforeseen issues at the factory. All I ask is that you give us an update a bit more regularly. Even if it's bad news, it's better than no news.

Best regards - Mike.
 
Where are the Mats

Where are the Mats

I have to agree with Mike on this. Please advise
 
Hey guys, are you part of the Facebook group? It seems like updates are posted there with a bit more regularity.
 
No, not on Facebook. Will not join just for this. As I've said before, this group buy was started here. On Reduser. THIS is where all updates should be posted. Anywhere else should be incidental. If I buy a car and I have to wait for delivery, I shouldn't have to go to Auto Trader to find out when it will be delivered.
 
Sorry, I didn't get any email notifications that you guys posted here and only saw it all now.

I don't really want to telegraph every move I am making here in public, so there will always be more information in the Facebook group where it's more private.

The mats are new and not part of the group buy. I realize the dividing line is kind of fuzzy since quite a few of you upgraded to mats from the group buy strips. All but a handful of you are in the Facebook group and I don't blame you for not wanting to sign up for Facebook just for updates.

Here's the latest:

I have received the first of three shipments of mats and power units. They just arrived at the warehouse and I am confirming addresses and calculating shipping for people now. They will start shipping tomorrow.

I will post another update next week after the holidays.
 
Hello Brandon,

I'm writing to request an update on the order cancellation & refund that was initiated for my orders. Thank you.
 
Anyone knows any cheap alternatives for kino flo type mounting bracket? I'm building some litemat style fixtures and wouldn't wanna spend too much for just the mount itself.
 

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Not trying to accuse Brandon but i feel like this whole thing is a scam. I pre-order more than 2 years ago, after a long wait I've decided to transfer my preorder to my friend with Brandon approval.
My friend has been trying to contact him by sending him multiple emails, asking him about order updates and about facebook private group but Brandon has not replied him ever since.
This has been frustrating as I now have act as middle to resolve this issue for my friend since he does not have an account on Reduser
I'm not sure how many of you guys have had received the units but I am pretty sure at this point the LED smell like damn scam or vaporware to me.
Brandon, if you still have a tiny bit of credibillity attached to your name, please drop me a private message to get this sorted out because I'm running out of patience here

For whoever want to pre-order from brandon in the future, I highly recommend that you put your expecation of delivery within 4 years span.
 
Jack, I emailed Trung in June, once controllers were ready to ship, asking for his address. He never replied. I emailed him again in August, from another email address in case the main one was caught in a spam filter, and he replied a month later. I sent a payment request for the shipping charges, he still hasn't paid yet.

This whole situation has been very confusing and not easy to keep track of. I don't even have an order or account for a "Jack Smith" anywhere. I don't even have an email address for you. It appears someone named Hieu Le paid for your order and I have never received an email from her saying to make the transfer to Trung only a DM here from you and some old emails from Trung. In 2016 Trung even bought one of those IR filters I had, which he has long since received, and that was paid for by Hieu Le also. I assume this is all on the up-and-up and you are somehow connected, but it's very confusing!

At this point, I don't even care who or what or where this order goes to. I am emailing Trung again now and CC'ing Hieu Le on it. I would include you, but I don't have an email address. The order will go out the day the shipping charges are paid.

And I really don't appreciate the personal attack you made. I have spent the last 2 years of my life wearing this group buy like an albatross around my neck as I pay down the debt I took on to finish the controllers. There is so much I would much rather be doing with my life. I've also shipped over 1,000 orders, over 2 tons of product so far, and lights started shipping in early 2015. None of this is easy, and situations like yours, which are extremely confusing, make it much all harder to manage.

I'm doing the best I can.

Clicking send on that email now. Please see to it that Trung, Hieu Le, or whoever replies.

Let's wrap this up, finally.

Happy Holidays
 
Not referring to any specific situation, but I don't think it's a scam, it's just a case of one individual being overloaded with all that's involved with bringing new products to market via unconventional means (ie. through a 'Group Buy' and without financial backing or administrative infrastructure in place.)

If you go to the KoraLED website and order something that's in stock you'll get it in a timely and hassle-free manner like you would with any other online purchase. At least that's what I found when I bought some standard power-supply units to use while I wait for the new upgraded power units I initially ordered.

But if you're dealing with orders that require more work than that, from a guy who's got hundreds, if not thousands of communications to deal with, then yeah, it can get complicated.

Imo it's more of a cluster**** than an actual scam.

I think once the Group Buy/project got into the realm of actually developing new products all bets were off in regards to time-frames and costs (and even completion of initial orders), and going down that road required a shift in expectations.

Not trying to make excuses, and I understand the frustration (am still waiting for the upgraded power-supplies myself), but I think Brandon's done a pretty good job overall of trying to get all the orders fulfilled.

Edit - Brandon posted a response while I was writing.
 
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