Jack Smith
Well-known member
Jack, I emailed Trung in June, once controllers were ready to ship, asking for his address. He never replied. I emailed him again in August, from another email address in case the main one was caught in a spam filter, and he replied a month later. I sent a payment request for the shipping charges, he still hasn't paid yet.
This whole situation has been very confusing and not easy to keep track of. I don't even have an order or account for a "Jack Smith" anywhere. I don't even have an email address for you. It appears someone named Hieu Le paid for your order and I have never received an email from her saying to make the transfer to Trung only a DM here from you and some old emails from Trung. In 2016 Trung even bought one of those IR filters I had, which he has long since received, and that was paid for by Hieu Le also. I assume this is all on the up-and-up and you are somehow connected, but it's very confusing!
At this point, I don't even care who or what or where this order goes to. I am emailing Trung again now and CC'ing Hieu Le on it. I would include you, but I don't have an email address. The order will go out the day the shipping charges are paid.
And I really don't appreciate the personal attack you made. I have spent the last 2 years of my life wearing this group buy like an albatross around my neck as I pay down the debt I took on to finish the controllers. There is so much I would much rather be doing with my life. I've also shipped over 1,000 orders, over 2 tons of product so far, and lights started shipping in early 2015. None of this is easy, and situations like yours, which are extremely confusing, make it much all harder to manage.
I'm doing the best I can.
Clicking send on that email now. Please see to it that Trung, Hieu Le, or whoever replies.
Let's wrap this up, finally.
Happy Holidays
I've contacted my friend and he told me the last email that replied back to you is in September where he replied with the shipping address.
He has checked spam box and has not received any other email from you. Please check the screenshot here:
I'm not sure what's going on as well but can you please reply back to him or just send him new email to follow up.