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  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

DJI RONIN Group Buy

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Interested, however I will wait to test Letus Gimbal first;

 
Has anyone ever tried to get support on a DJI product ?
I use their A2 flight controller and the Wookong and Naza and can say dealing with DJI is a fruitless frustration excises.

i checked out the Roin at NAB and spoke to their crew there and from what I can gather this gimbal is for the low end market and not fit for a professional film environment.

MoVi still have the lead for professional Filmmakers in product and support and the H14 is on it's heals as it's more powerful and less then half the price.

There is no doubt there are a lot of gimbal options, just as there are different end user groups. Smaller companies react faster and support their uses better and in the film industry support is a big deal, especially with a gimbal.
 
INTERESTED!!!
 
Has anyone ever tried to get support on a DJI product ?
I use their A2 flight controller and the Wookong and Naza and can say dealing with DJI is a fruitless frustration excises.

i checked out the Roin at NAB and spoke to their crew there and from what I can gather this gimbal is for the low end market and not fit for a professional film environment.

MoVi still have the lead for professional Filmmakers in product and support and the H14 is on it's heals as it's more powerful and less then half the price.

There is no doubt there are a lot of gimbal options, just as there are different end user groups. Smaller companies react faster and support their uses better and in the film industry support is a big deal, especially with a gimbal.

Hey Rory,
I would appreciate you not spamming this thread with FUD. Honestly dude . . . you're starting to have a real used car salesman vibe
 
Unfortunately Rory is right, getting service from DJI was problematic to say the least mainly because of their horrible operation in Austin that was run by a scam artist who is currently in a lawsuit with DJI and other parties he defrauded. However DJI now has a support operation in Hollywood right across the street from Red and will be much more responsive in the future with their pro clients.
 
as a european client i cant say they respond on emails any faster,... even when they want to use your videos as their promotional stuff,... but am still interested in this as they make great products...
 
Unfortunately Rory is right, getting service from DJI was problematic to say the least mainly because of their horrible operation in Austin that was run by a scam artist who is currently in a lawsuit with DJI and other parties he defrauded. However DJI now has a support operation in Hollywood right across the street from Red and will be much more responsive in the future with their pro clients.


No . . . those who participate in this GB are buying from and will be supported by Patrick Smith of Aerial Media Pros.
 
Has anyone ever tried to get support on a DJI product ?
I use their A2 flight controller and the Wookong and Naza and can say dealing with DJI is a fruitless frustration excises.

i checked out the Roin at NAB and spoke to their crew there and from what I can gather this gimbal is for the low end market and not fit for a professional film environment.
MoVi still have the lead for professional Filmmakers in product and support and the H14 is on it's heals as it's more powerful and less then half the price.....

Interested.

DJI said this is their jump into professional film world. Movi is renting like crazy now...but people at some rental houses are only sending them out with a
tech attached to balance them. So if this auto-tune set up button works for DJI it is going to be really a major deal. And 16 lbs. over Movi's current 12 lbs.
So yes Movi has the market now but a year from now...who knows. Film had a huge market 7 years ago and people said Red wasn't pro and alot of
rental houses wound up getting stuck with alot of film camera packages that no-one wanted to rent or own.

But really seems this gimbal thing is going to go through a shake-out because the compaines are not supporting their products..read the user comments at bottome of this article not only
do people complain about DJI but also BeSteady and Defy.

http://nofilmschool.com/2014/04/dji-introduces-handheld-gimbal-stabilizer-ronin/#more-79687

I have worked with the movi and have edited red footage that was shot with it. To be honest it isn’t all that stable. the operator still needs to work hard at making sure that there is no vertical drops, cause it doesn’t correct that movement like a steadicam does. Don’t get me wrong it still does an amazing job at holding a red steady. I can’t wait to see test footage with this toy. Im pretty sure it will keep up with the movi no problem. If they said they are using the same zenmuse technoogly then it will be great. Ive been using my Phantom 2 and Zenmuse as a handheld movi as well with my GoPro and it works just as good when its up in the air.

on DJI customer support:

In my experience DJI support has been terrible. Actually more like non-existent. I don’t know why anyone would spend that much money to support a greedy Chinese company that does not support their customers.

 
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