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  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

Birger Lens Mount Reservations

kinobairn said:
I'd place an order right now, if the remote offer was still on the table.
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I hate to quote myself... but the offer is still open, and will be for at least a few more days. I have not yet announced that we are done processing reservations.

birgerEngineer said:
We are working to clear up the backlog of reservation forms, and expect to have this resolved in the coming days. We will continue to keep the reservations open until a few days after we have processed all of the forms, and announced that fact on reduser, so any lost orders, for whatever the reason, can be remedied.
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birgerEngineer said:
Akube, I appologize that you have not received a confirmation. One was sent at the time your card was charged, as was the case with all of the other deposits that have been processed. It is possible that we made a mistake transcribing the email address, or that the email was lost.

I am travelling today. I will resend all of the confirmation emails tomorrow.



Glenn, we have not been processing the requests for confirmation until we have processed all of the reservations. We are working to clear up the backlog of reservation forms, and expect to have this resolved in the coming days. We will continue to keep the reservations open until a few days after we have processed all of the forms, and announced that fact on reduser, so any lost orders, for whatever the reason, can be remedied.

I think it is important for me to say that it should probably be seen as a good thing that we have not had enough time to finish processing the paperwork. The response has been greater than we imagined- I can assure you this product as a top priority for us at Birger. I can also assure you the recent investments we have made in production equipment/tooling will ensure that we will be able to ship all of the Canon orders that we have received to date, by the end of January, or the deferral date if later.

Once again, thank you all for your support of this product release. I take the frustration expressed as a sign of excitement for the product.
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Dear Erik,

I've faxed you, emailed you 3 times and PM'd you as well and heard nothing...

I've just spent a small fortune on Canon EF lenses (which are chuffing great by the way)... Do we have a deal on that mount?

Cheers,

David
 
I placed the order on 11/26 and did not receive the confirmation yet. So it must be any day now!
 
Erik is a cool guy. I don't think you guys have anything to worry about. I would try to have patience. I think he has received more orders than expected, a nice problem to have, but a problem nonetheless. Try to give him benefit of the doubt. I haven't received mine either but I know what he is up against and I'm not concerned as I know it will get taken care of.

Steve
 
Just got back from a over seas shoot of 2 months and from what I read the offer on the free bluetooth expires on Nov 30th of 2008 so if I order one for my Christmas gift Ill still get the offer?

Thanks for making this thing. I have about a gazillion EF lenses and was dreading not being able to use any of them.

I also use my still 1DM3 and other Canon bodies for time laps and need to control the iris through a wide range of light changes do you have something that will work on the camera that the lens was built for?

Email me and Ill explain.
russ fill
Mindset Media Inc.
 
artbeatsart said:
Hi Birgers, try to reach you since several days by e-mail, no chance, would you like to go into a business or not ;-)

Thanks for an answer Daniel
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I know, man, I know..

Loads of us have emailed Birger with our order, weeks ago and have not even had a confirmation email. :umm:
I think the thing is that Birger is:
A) A highly specialist company, without perhaps, the experience of dealing with a bunch like us; unlike RED which is run by the guy who invented and ran Oakley sunglasses..:wink:
B) Birger is not just making a product for us. They are a small company making all kinds of products for different markets.
C) Erik is notoriously bad at communicating with us but has up to now always come through in the end!

What can we do but wait..
 
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