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  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

VFS Inclino, Imperio, Origo News ??

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I know, it's true you guys suffer, I can imagine... But take it from my experience while I was waiting for my Red (10 months!), I paid for the thing and didn't think of it anymore, never, cause I knew I'd be frustrated and angry... Had my mind focused on other things and then it came in...

This FF is soooo cool and really works wonders, when you have it, you'll be amazed and so pleased with your purchase. It's sturdy, strong, zero delay, and plug and play!

I know it's a lot of money out the door for a lot of you, but my 2 cents is be patient, wait, wait...
 
Marc Berger said:
Waiting since months for my refund...do you really think there is enough headroom in such a company for getting this product finally out?:emote_headwall::biggrinjester:
BTW I believed a long time in Curt´s FF, but the weak customer support, he´s resistance to e-mails, killed my hope for a good technical support in the future.
Not happy at all,
Marc
Click to expand...

Same here, no reaction to my emails for months.
I´m furious.

Jochen
 
1. of december Curt wrote me he can proceed the refund ..."no later than thursday"...many thursdays are gone since then. Same, same...Jochen, I also cancelled beginning of november.
 
This totally sucks... You know they changed their homepage and my account information is gone... I can't check up on my order status, etc. I asked for a refund 2 weeks ago but I haven't got any response as well.
 
Hello Martin , just like you to clear out what and which camera mount was that that you canceled just in case people get confused here and think is one of my camera mounts.
A lot of spam and frauds happen these days but people on the other hand must understand that there are small companies out there that make very innovative and cost effective products and also need your support otherwise they will not exist.
Getting feedback from already customers should clear this for you.
I have decided to provide my customers names after asking them , so you can call them and find out for your self about my products and service, and most of all the support I provide. My customers are only few , but all very happy with their rigs.
What happens is when a small company proves to be unreliable then all small companies get hit, and that will stop innovation, and will end to the death of the small but very clever guys. I have learned the hard way, I had hits under the belt, I had so much of this the last 3 months or so that I have started this business, but the most important thing for me is that I havent got ANY unsatisfied customer and I intend to keep it this wayas well as making not only customers but FRIENDS.:grouphug:And thats how it should be the way I see it,
Speaking of which i AM just about to announce a 1 months january-February bargain deal in both Machine and Godfather rigs as well as the Gangster rig
http://reduser.net/forum/showthread.php?t=40078
Sorry to rumble on just felt that I had to clear this out.:cornut:
 
Constantine, your very fast reaction is what I call "customer care". But it should be Curt answering here.
:mad2::smilielol5:
 
Maybe i had to post a new thread about this and Iam sory but I felt I had to respond here to clear things out.

I have decided to run my business the costly way in terms of profit , and I make the rigs one by one according to orders, which can be very costly, but on the other hand it delivers in a few weeks, and hasnt got the chance of big loss in errors and things that can go wrong in mass production , while you have to invest big time to make big profits. I have the opportunity this way to correct a part if something isnt down to spec, and with out having loads of parts going wrong at the same time. For some manufacturers its a different story cause it involves electronics and stuff , but to me it works out that way, and I prefer to do one by one piece , inpect it my self , try it, and be certain before I send it out.
thanks
 
Speaking of which i AM just about to announce a 1 months january-February bargain deal in both Machine and Godfather rigs as well as the Gangster rig
Click to expand...

Never trust a Greek with gifts!
(it's an old Trojan saying...)

Isn't it about time you start your own thread or start to advertise on Red user????
 
Ed just for the record, I have send more than 3 mails the last 2 months to Mr Ramsey for advertising sponsor but somehow he missed them, until yesterday when I have pointed this out to him and he replied he will make me a quote.He can verify that.
I have my own thread dont know if you ve noticed...actually more than one.
As for your old Trojan I hope its a joke and nothing personal..
I have a sense of humor... do you?
Best
 
Just a joke.
There are some nice ones about Dutch too!

It's just that this thread is about news about Inclino/Impero your messages are lets say a bit beside the suject.
 
I dont think so Ed, Martin mentioned here something about a fraud in a camera support he bought, and since I have offered some VF BRACKS here recently I wanted to make sure he clears out who made the fraud just in case of misunderstanding.
Everything I write about small businesses is also very revelant to the VF business.
Once you do it you know.
I still wait for my upgrade since I have decided not to sell my unit.
I will look for some jokes about Dutch too and get back to you:badputer:
 
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