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  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

The Update Thread

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I hope MG to EPIC W does not reach $10k mark for the upgrade, in case saving 15K for helium gets hectic... Meanwhile, I started my Diet.. TUNA+WATER to save some more $$$ and mind as well look good on the set! LOL
 
Alain M said:
I hope MG to EPIC W does not reach $10k mark for the upgrade, in case saving 15K for helium gets hectic... Meanwhile, I started my Diet.. TUNA+WATER to save some more $$$ and mind as well look good on the set! LOL
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Alain, you have already proven yourself to be one very lucky dude....I am pretty sure the planets will align for you on this one....rock on brother!!!
 
Can I wait to October 11 and then do the upgrade from Raven to Scarlet-W when I see all the upgrade options? Or I have to do it before October 11?
 
Good morning everyone,

On May 1st I ordered the Scarlet W, I then switched a month ago for the Weapon MG as I was told the path was much shorter. I am still waiting but decided to wait even longer for the announcements on October 11. Ater talking to Red yesterday, there was no mention of any discounts whatsoever as the price of the new cameras have not been set but they appear to be comparable to the existing Weapon line . In this thread there is a mention of a 10K discount which seems very generous just for waiting ( not that I am complaining). I can see red giving out a Canon or PL mount as a freebie for waiting but 10K? Can anyone shed some light if there is a discount for those who are in line to get their cameras.
Thank you everyone.Elie
 
Alain M said:
I hope MG to EPIC W does not reach $10k mark for the upgrade, in case saving 15K for helium gets hectic... Meanwhile, I started my Diet.. TUNA+WATER to save some more $$$ and mind as well look good on the set! LOL
Click to expand...

May I suggest herring filets + turmeric drops instead of tuna? Tuna is more likely to have mercury levels that are too high, being as it is a larger fish. Little herring just don't live long enough to accumulate.

And the turmeric drops... mmmmMMM-waHHH! (kisses the ends of his fingertips to signify greatness) Probably 3rd most important item in my supplementation arsenal, second only to astaxanthin and milk thistle.
 
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Elie Honein said:
Good morning everyone,

On May 1st I ordered the Scarlet W, I then switched a month ago for the Weapon MG as I was told the path was much shorter. I am still waiting but decided to wait even longer for the announcements on October 11. Ater talking to Red yesterday, there was no mention of any discounts whatsoever as the price of the new cameras have not been set but they appear to be comparable to the existing Weapon line . In this thread there is a mention of a 10K discount which seems very generous just for waiting ( not that I am complaining). I can see red giving out a Canon or PL mount as a freebie for waiting but 10K? Can anyone shed some light if there is a discount for those who are in line to get their cameras.
Thank you everyone.Elie
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10k discount if you upgrade to Epic-W
 
Marc Thorpe said:
Wondering if that upgrade path would have been made possible if no one had mentioned the Obsolescence promise?
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quite the opposite really... and i know you were one of the ones behind that rant so don't be offended when I say that kind of bullshit does not motivate us at all.... it actually makes us pull back as it reminds us that no matter how hard we try... there will be people with some wired sense of entitlement that still just need to shit all over it.
 
Jarred,

I have never, ever seen such quality customer service and caring as the approach you have taken with this upgrade program. I hesitated to say this as I read through this stuff because I did not want to sound kiss ass nor offend someone who has interests dating way back before my involvement with Red. I think if you guys bent any further backward to accommodate everyone you would break your spine!

I have a Scarlet W (#33) and it is my first Red camera. A month ago I ordered another one in the hopes that maybe I would be able to upgrade it to an Epic W but would have been content had I missed the cutoff. Again, with your generous offer, I will be able to upgrade my new purchase AND my current camera.

Yesterday, I purchased a new car, same model but 10 years newer, the old one was only worth 10 cents to the dollar (exactly) as a trade in and not a penny off the new model since it is a 2017. You guys could take the same approach but you don't and although I have to believe most of your customers appreciate the inclusiveness, there are always a few kids crying that maybe they didn't get a big enough cookie.

Also, my camera from Red is a phenomenon. It works perfectly, as does the EVF, and all the other accessories. I was especially impressed with the new side handle I received yesterday, what a great upgrade!

I am a medical doctor and realize that many of these guys have a more limited budget than myself, and they make a living from shooting which I do not. My practice is service based/elective procedures, so I am very attuned to customer service. In my entire life, I have never seen this level of both service and involvement at all levels of management down to my representative, Heather, who is also great.

Thank you again for reminding me what great customer service looks like.

Respectfully,

Jon Dishler
 
Jarred Land said:
quite the opposite really... and i know you were one of the ones behind that rant so don't be offended when I say that kind of bullshit does not motivate us at all.... it actually makes us pull back as it reminds us that no matter how hard we try... there will be people with some wired sense of entitlement that still just need to shit all over it.
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Please don't pull back! I will finally pull the trigger and order the Scarlet-W Scarlet Dragon Owner package next week to see what the options are on Oct. 11. So excited, so damn excited!!! :-)
 
it was mentioned that this is an upgrade brain for brain. We placed a deposit as Scarlet-Dragon owners for the upgrade path to Scarlet-W. After upgrading to Epic-W, will be get the Epic-W with the accessories included in the Scarlet-W package?

Looking forward to get my first Epic!

Cheers
David
 
Jon Dishler said:
Jarred,

I have never, ever seen such quality customer service and caring as the approach you have taken with this upgrade program. I hesitated to say this as I read through this stuff because I did not want to sound kiss ass nor offend someone who has interests dating way back before my involvement with Red. I think if you guys bent any further backward to accommodate everyone you would break your spine!

I have a Scarlet W (#33) and it is my first Red camera. A month ago I ordered another one in the hopes that maybe I would be able to upgrade it to an Epic W but would have been content had I missed the cutoff. Again, with your generous offer, I will be able to upgrade my new purchase AND my current camera.

Yesterday, I purchased a new car, same model but 10 years newer, the old one was only worth 10 cents to the dollar (exactly) as a trade in and not a penny off the new model since it is a 2017. You guys could take the same approach but you don't and although I have to believe most of your customers appreciate the inclusiveness, there are always a few kids crying that maybe they didn't get a big enough cookie.

Also, my camera from Red is a phenomenon. It works perfectly, as does the EVF, and all the other accessories. I was especially impressed with the new side handle I received yesterday, what a great upgrade!

I am a medical doctor and realize that many of these guys have a more limited budget than myself, and they make a living from shooting which I do not. My practice is service based/elective procedures, so I am very attuned to customer service. In my entire life, I have never seen this level of both service and involvement at all levels of management down to my representative, Heather, who is also great.

Thank you again for reminding me what great customer service looks like.

Respectfully,

Jon Dishler
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Thank you Josh... now this right here... what you just said.. is what motivates us to do better.
 
yea, Its kinda wild that a company would come out and at least quadruple their workload, add stress to employees (already working their asses off), and at the same time decide to take a huge pay-cut, all the while doing it for OUR benefit and yet some people will be unhappy.

Jarred don't take it personal, Just become the Hater Eliminator.. you guys are doing amazing things.
 
Not having been through anything like this before (I have a S-W on order).

Come the 11th, what actually needs to be done if i want to take advantage of this?

Is there a time that things are launched, do i need to be there at that exact moment to do whatever i need to order? Or will the E-W be done on the basis of existing S-W date stamps? So i can afford to be slightly late and maintain the same kind of queue position?

I'm in the UK, i ordered with Red direct so i assume there's no issue with that.

I've been um'ing and ah'ing, been looking at Helium R3Ds, amazed by the shadow detail. Understand that a shed load of extra media will be sold so everything will end up more expensive but even so, sorely tempted by the generosity and may end up kicking myself if not. Maybe best to let my accountant kick me, instead of myself. Not sure which would hurt less.

I don't see any issues yet with rolling shutter at 8K and the only caveat is frame rates, i hope they're comparable to S-W at s35 size.

cheers
Paul
 
Elie I can relate where your order stands at this time and am very interested and confused with everything that is being talked about in the update thread. I ordered a Raven end of April, switched to the Scarlet-W in May and changed that order to WMG on Aug 11th. My biggest motivation for doing this was the site suggesting that the camera would ship in Aug, shortly after this it changed to September and much shorter after that it is now showing October. The camera is paid in full and now I sit waiting for the WMG to arrive all on the heels of a new camera and new sensor (Epic-W). I know Jarred said WMG owners wouldn't get trickfucked but still a little uneasy about the amount committed to a camera I don't have yet. I'm just looking for some words of wisdom from some long time Red community. Do I cancel my order? Do I hold onto my unshipped WMG as see what happens or do I wait for the Epic-w and switch over. So many options!
 
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