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  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

Scarlet Audio - not getting any signal

Will Wernick

Will Wernick

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Is anyone else having problems getting an audio signal. I know phantom power has been disabled, but I am not getting any signal from the mic inputs for any mic I have tried. I have gone into the menus an enabled the channels, and messed with setting but nothing. Anyone else having this same issue?

Thanks,
Will
 
I'd check the device/mic you are recording from first. Then check the cables. I've been able to pipe audio in without a problem.
 
Thanks guys! I still can't get anything. Tried several mice and cables. I'll prob just resolve when I get back to l.a. Next week.
 
Dennis Falsing said:
Hey phil, which mic do you use
Click to expand...

For production work I'm using a Sennheiser ME66 and G3 Wireless Lavs.

I've been able to pipe a feed from a Zoom H4N and a Sound Devices 744T.
 
Will Wernick said:
Is anyone else having problems getting an audio signal. I know phantom power has been disabled, but I am not getting any signal from the mic inputs for any mic I have tried. I have gone into the menus an enabled the channels, and messed with setting but nothing. Anyone else having this same issue?

Thanks,
Will
Click to expand...

If it is still an issue, send me an e-mail describing the cable you are using Will

stuart@red.com
 
Might be the cable. At the moment you can only use headphone extension type cables. I found my Sennheiser cables from my wireless lapel don't work, but a $4 1/8"-1/8" cable works great. Needs to be unbalanced.
 
Yoav Yerushalmi said:
Curious: You took the line-out from the H4n and plugged it into the mic input on the scarlet..? Was there any audio delay?
Click to expand...

I'm getting a slight delay in the .R3D captured audio. I don't know why exactly, but it correctable on the timeline. I have to test just a pure preamp. I suspect the Zoom H4n is to blame.
 
Phil Holland said:
I'm getting a slight delay in the .R3D captured audio. I don't know why exactly, but it correctable on the timeline. I have to test just a pure preamp. I suspect the Zoom H4n is to blame.
Click to expand...

Phil, try a Sound Devices Mix Pre-D. It will provide phantom power, mic level out, and some of the best preamps in the industry. And no delay.

Edit: well, no delay in the recording. You will hear a delay compared to the live scene, as you do with any digital recording device.
 
Hi everyone, I tried rigging up my Scarlet for audio today. I had the same issues with audio. Here are my setups in more detail:

First, I tried running audio out of the headphone jack on the Zoom h4n in to the scarlet using a 1/8th-1/8th cable. This line-level audio signal showed up fine in the scarlet. No issues.

Next up, we tried running a Sennheiser shotgun mic in to the scarlet. The mic either takes a battery, or needs phantom power. We put a battery in the mic since the Scarlet doesn't currently have phantom power enabled. We then used an XLR-1/8th cable to plug the mic in to the Scarlet. All we got was tone/noise. No signal from the mic. We tried switching the input from balanced to unbalanced. Neither worked, and produced the same noise/tone.

We then plugged the mic in to the H4n with phantom power disabled to double check that the mic worked without phantom power. It worked just fine.

Any ideas? We have a shoot this Friday, and it would be great to have audio running directly in to the scarlet.
 
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