Welcome to our community

Be a part of something great, join today!

Log in
  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

Redmote won't hold connection reliably - even within a couple of feet

M

Mike Kushner

Well-known member
Joined
Nov 21, 2011
Messages
155
Reaction score
0
Points
0
My Redmote keeps losing the connection with the Epic, even just a foot or two away from the camera. Any tips on a better wireless connection? Every time i try to use it...I end up having to put it away...just too frustrating to try to re-connect every few minutes.

Does anyone think that RED will ever manufacture a Redmote interface cable, so that we can bypass wireless and place the Redmote on camera? (the Redmote mount on my body is currently blocked by a ViewFactor / Anton Bauer Battery adapter- and i like where the battery plate is located)
 
My redmote also always loses connection, all the ones on rentals i used also, i hope someday they release firmware with a stable connection, till then its quite useless, so i never use it.
 
Same here. I hope there's an upgrade coming as it doesn't work as advertised.
 
I had chronic issues with my Redmote ever since the beginning... Found it to be unusable. I kept asking, but never got any answers or anything. Finally I sent my EPIC-M in for service because some bits had wiggled loose internally (warranty repairs) and also sent in my Redmote too for evaluation. I never got any detailed information back about what was done, but since coming back, the Redmote has worked flawlessly. I'm thinking they replaced the Redlink antenna while it was there, this was several months ago and all has been well. My EPIC-M is now at RED for the official M upgrade that replaces the heatshink, top bits, etc...

My Epic-X and all the other X's I've used work fine with their Redmotes... But I'll admit I haven't used that many others since 90% of the time I'm using my own cameras.
 
I have 2 Epic Xs but I have only tested one and it also looses connection even at a foot or two. Virtually every time.
I have the quad battery setup so I just leave it on the back of the camera at all times.
 
I have Scarlet and Redmote behaves pretty much as described by everyone here. It works sometimes, and sometimes for quite a while on the jib without a proboem. Then it loses connection and will not reconnect. When I shutoff the redmote and restart, it is often fine for a while. But it always loses connection again at some point. These devies should not be sold in their current state of development without a strong disclaimer from Red in my opinion. I hope they figure a solution. Mine frequently loses connection during autofocus request or when it seems a lot of data is going back and forth.
 
Having trouble connecting the REDMOTE when undocked, even 6 inches away. Updated to 2.0.13 firmware, are these useless undocked at the moment?
 
My Redmote works well. not fantastic, but well. I can keep a connection for a long time. If it loses connection, I restart camera and Redmote and then it works good for a long time. Average rate of restart 1-2 for a 12 hour day...
So, there's room for improvement, but usable as is.
 
My Redmote has never worked, just a fancy backend to the camera. It'll show everything that is going on with the camera if it's attached, but take it off and it's a hunk of junk. Neat looking though.
 
After installing the new antenna your redmote problems will go away.

I installed the new antenna on my X a couple days ago. I didn't measure it exactly but I was standing out in front of my house with the redmote in hand and the camera was inside the house. I was probably 45-50 feet away and the redmote was working flawlessly.
 
Greg McDonald said:
After installing the new antenna your redmote problems will go away.

I installed the new antenna on my X a couple days ago. I didn't measure it exactly but I was standing out in front of my house with the redmote in hand and the camera was inside the house. I was probably 45-50 feet away and the redmote was working flawlessly.
Click to expand...

Well that would be a welcome relief because it doesn't work AT ALL if it's not connected.
 
The other big issue is with power. Only having an internal battery is so frustrating. I wish Red would come out with a backpack for the Redmote that allowed it to be powered by a Redvolt.

But then, I also wish that you could add a hard wire to it also. It's pretty un reliable, then it works and the battery goes flat. Not very professional.
 
Does anyone know if there is an antenna upgrade for the Scarlet? And/or a solution for getting the Redmote to stay connected to the Scarlet yet?

We're having the same connection issues as everyone else:

-Redmote works when docked on camera
-Once Redmote is pulled off camera it looses connection immediately and says "BAD REDLINK"(even at close proximity).
-After that, scanning won't find redmote and won't pair with redmote.
-Rebooting the Redmote does nothing.
-Reinstalling the firmware does nothing.
-This has been happening for the last two firmware versions.
-This problem seems to have gotten more frequent within the last two weeks but wasn't much better before that.
-Currently running Scarlet firmware v3.2.16 and Redmote firmware v3.1.8 (as of this morning).

What is "BAD REDLINK"?
 
It needs to be a system. A factory system, especially when renting gear. Because with all the different hobbled together 3rd party options there is no confidence in the system.

Redmote with backpack looks a lot better on the rental list than Redmote with homemade usb power supply.

Johnny Friday said:
you CAN use a portable battery pack to power the redmote....i've been doing that for a long time now....you can find a variety of sizes and manufacturers...mine lasts several hours and it was only $40usd...
Click to expand...
 
Ruff said:
It needs to be a system. A factory system, especially when renting gear. Because with all the different hobbled together 3rd party options there is no confidence in the system.

Redmote with backpack looks a lot better on the rental list than Redmote with homemade usb power supply.
Click to expand...

agree.

redvolt backpack and while we are at it please put a Dtap on that backpack as well as a amount swell so we can connect other stuff swell as hocking the whole thing on the back of camera.
 
Using a recently shipped (2 weeks) epic that i assume as the new antenna and i just upgraded the firmware and paired it with a redmote and found it worked like a charm. They upgraded the pairing system making it simple to link up. When I remove the redmote from the camera it automatically goes in wireless mode. I will test tomorrow how far I can control the camera. cheers.
 
You must log in or register to reply here.
Back
Top