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  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

RED steps up to replace stolen camera!

Justin Marx

Justin Marx

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My camera package was stolen last Thursday, and today RED has me up and running again!!

WTF right?!

Big props to Morgan, Michael, and everyone else that kicked into gear and made this process as painless as possible..

I've never dealt with a company that doesn't treat you as a just another number, they take everything into consideration and then make a decision..

Thank you.
 
Hollywood, FL - not Hollyweird ;)
 
Glad you're up and running again - RED did the same for someone else recently too :)
 
That's service. Congrats Justin, go out and shoot...
 
John Marchant said:
Oh yes- skim reading :D
Click to expand...

I've been following Justin's Epic adventure from last year (when he got his kit) - it's been fun to read his ups and downs and enthusiasm for the Epic.

Justin - not stalking (honest!) just was trying to convince my partners on an Epic-M last year and your 'start from zero with RED' was useful to show them. I didn't manage to convince them on an M, but, let's say that the Stage4 'stork' visited me a while ago :)

Hope that the new M is as great as the last one (do you get to keep the old serial?). Try and have fun rebuilding the lens kit too!

John - it was only recently I realized he was in FL too... it must be a Brit thing ;)
 
The upvote to have him cut the line worked! Congrats kid!!
 
Awesome for that! RED is an amazing anomaly of a company. Someone at RED once made me a promise--something that I honestly thought had been blown off, and no big deal if it had been--and then almost a year later followed through on that promise when the time came, and with no word or expectation from me in the meantime! Unbelievable. RED is a company that not just values their customers--they exalt them.
 
Andy White said:
I've been following Justin's Epic adventure from last year (when he got his kit) - it's been fun to read his ups and downs and enthusiasm for the Epic.

Justin - not stalking (honest!) just was trying to convince my partners on an Epic-M last year and your 'start from zero with RED' was useful to show them. I didn't manage to convince them on an M, but, let's say that the Stage4 'stork' visited me a while ago :)

Hope that the new M is as great as the last one (do you get to keep the old serial?). Try and have fun rebuilding the lens kit too!

John - it was only recently I realized he was in FL too... it must be a Brit thing ;)
Click to expand...

Andy, all I can say is when you put a lot of trust into a company and it pays off, it's just a fucking good feeling for both parties..

Josh Beadle said:
The upvote to have him cut the line worked! Congrats kid!!
Click to expand...
everything positive helped this negative situation..
 
Will get some photos and stuff up once I get all the do dads . Will prob be next week..
thanks everyone for your support.. Really makes a huge difference..

Shooting timelapses in 5hrs gotta goto sleep!!
 
Wow...happy for you. Congrats Team and J.
Cheers
 
This is awesome. Red really is something different and thats why I love em. I hope they never change.
 
Please don't go public. I make my money using the Epic - THEN I take that money and invest it - in other companies. (AAPL is kicking ass right now.) :-)
 
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