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  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

my EOS "smart" mount...

me neither :(
It will appear, eventually :)

Happy Thanksgiving everybody!

EDIT: Button is in place!
Order Placed.
Thanks Andy.
 
paypal is giving me a hardtime.. it sais there isnt sufficient funds in my CC when theres plenty. :@ i emailed andy hoping there could be another way i could pay.
 
Okay, to double check about the dumb mount and changing aperture...

...I used my canon 40D to change the aperture... but do I set it and just take the lens off or do I have to turn off the 40D with the aperture already set? Or does it matter?
 
Akube said:
paypal is giving me a hardtime.. it sais there isnt sufficient funds in my CC when theres plenty. :@ i emailed andy hoping there could be another way i could pay.
Click to expand...
Akube, Paypal did that a few times to me too.
Just try a few hours later. Usually works for me then.
Might be some networking problem between your card issuer and Paypal...

Jason,
I lock the lens on my 1D (already powered ON)
Set the Aperture
Unlock the lens and the aperture stays fixed.
No need to power off your EOS
 
just want to let everyone know.. we haven't approved this mount yet as we haven't actually seen it.... Prototype was good, but we need to see the final product before we make the warranty call.
 
Sorry Andy,

I shouldn't have ordered until I got confirmation from Jarred about the warranty (Although my warranty is almost up, I don't want to risk voiding my upgrade). But I was so sure that the dumb mount was okay with the warranty.

I hope you didn't send it out yet and I won't waste $30 on shipping it across town. Please refund my CC. You'll eventually be getting my money anyway when the smart mount comes out and is certified.

Thanks for making all that effort.
 
I thought I'd place the order and for the time it takes to get it approved, it will eventually get here (Greece)
If by that time it's not approved yet then I'll hold off from using it until it gets aproved. if not then I can wait till my warranty expires.

EDIT: So the upgrade option can be void if we use an unapproved mount?
Please confirm Jarred. If so, I'll contact Andy ASAP.
 
so paypal has been a major headache for some reason, only a few orders made it thru and a load of error messages.
I am taking the store offline for the week, since I am in NYC on a job this week. also we are going to be moving to
a real server, so I will delay the new site until I can make it down to red.
this is what happens when you rush out the door, bad time to launch when your traveling. not to mention the joys of holiday travel.
updates when I have them. some pics from the demo this coming wednesday in NYC.

-Andy
 
By the way, thanks for the prompt refund Andy despite you having problems with paypal and travelling. Your customer service is very much appreciated.
 
Back from NYC, project pushed a couple of days so returned a bit later than
expected, I'm processing a few more 'dumb' orders and those should go out
next day or so. progress continues to get the smart controller out asap. the
impromptu meeting mount demo went well in NYC, thanks for everyone that
showed up! feel free to comment on your likes/dislikes. there was some
concern about focus feeling a little sluggish on response, we are working on
resolving that issues this week. other than that, it's moving forward. and
looking forward to meeting w/red soon, (schedule has been a mess)

-Andy
 
FINALLY!! woohoo! paypal processed my payment.. now.. Andy.. when can we get thy dumb goodies?
 
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