Jason Ano
Well-known member
In my search for a battery plate, I've contemplated Wooden, VF, CinemaOxide, etc.. and settled with MG1 for affordability and a few good reviews. Let me add to the pool and say that I'm not only completely happy with my Scarlet V-Mount Pro, but I was recently surprised to see how good the customer service was.
At a recent shoot, my batteries (AXRTEC 89s) stopped powering my Scarlet and I couldn't quite figure out the problem. I tried opening up the plate to see if there was any damage to the cable, but didn't see any indication of it. I contacted John at MG1 and from then on it was super quick email replies back and forth to pinpoint the problem. I sent out the plate on Tuesday and received it back Saturday morning, just in time for a shoot, in perfect working condition. Between Tuesday and Saturday, I've been receiving daily email updates and even a follow-up convo this morning.
I hope this helps any new RED users on choosing the right plate for them.
At a recent shoot, my batteries (AXRTEC 89s) stopped powering my Scarlet and I couldn't quite figure out the problem. I tried opening up the plate to see if there was any damage to the cable, but didn't see any indication of it. I contacted John at MG1 and from then on it was super quick email replies back and forth to pinpoint the problem. I sent out the plate on Tuesday and received it back Saturday morning, just in time for a shoot, in perfect working condition. Between Tuesday and Saturday, I've been receiving daily email updates and even a follow-up convo this morning.
I hope this helps any new RED users on choosing the right plate for them.