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  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

KOMODO....

Sorry to ask again but is Firmware 1.2 available and where can I find it? Not on the FB group.
 
Sorry to ask again but is Firmware 1.2 available and where can I find it? Not on the FB group.

Felt bad about it since I'm sure he's still slammed, but I reached out and emailed Clark and he sent it right over.
 
Thanks for that.

I assume production orders will be through the usual website/CS rep channels.

Still wondering what happened to the idea of a page on red.com that's for the Hydrogen discount orders. There's been no updates on this for a very long time now and if production models start going into production by end of month, we should see some word on how to order with the discount.
Not sure, but wouldn't the discount people have first go on the production models? At least get first chance to order.

Jarred, where are you? :tongue_smilie:
 
Still wondering what happened to the idea of a page on red.com that's for the Hydrogen discount orders. There's been no updates on this for a very long time now and if production models start going into production by end of month, we should see some word on how to order with the discount.
Not sure, but wouldn't the discount people have first go on the production models? At least get first chance to order.

Jarred, where are you? :tongue_smilie:

Im sure Hydrogen owners will be notified as soon as they have the process in place...patience.
 
Sorry to ask again but is Firmware 1.2 available and where can I find it? Not on the FB group.

You have to be part of the official owners Facebook group. If you aren't in that group contact your sales rep.
 
Did you have to register for a warranty or an account with RED. Otherwise I bet it will just be a line during check out where you can input your serial number and it will apply the discount. I thought I read somewhere that it was serial based and once the serial is used its blocked from getting a 2nd discount.
 
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You have to be part of the official owners Facebook group. If you aren't in that group contact your sales rep.

Hey Greg! Don't mean to be a bother. My company and I just purchased two Komodo's from B&H, and I'm assuming it won't come with 1.2 installed. I can contact the sales rep at B&H, but I don't think he has the pull for me to get into the owners Facebook group haha. I guess I should probably just email RED directly? Thank you!
 
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Hey Greg! Don't mean to be a bother. My company and I just purchased two Komodo's from B&H, and I'm assuming it won't come with 1.2 installed. I can contact the sales rep at B&H, but I don't think he has the pull for me to get into the owners Facebook group haha. I guess I should probably just email RED directly? Thank you!

contact red support via https://support.red.com/hc/en-us
 
Curious to know if there will be enough production units available to meet demand upon release or if there will be stock issues for the next 6-12 months
 
I 2nd that curiosity. Nothing worse then knowing an awesome tool exists but isn't available.
 
Curious to know if there will be enough production units available to meet demand upon release or if there will be stock issues for the next 6-12 months

The precise reason why I bought a stormtrooper model.
 
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