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  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

Hydrogen Question

inside the hydrogen FB group whenever something was listed for sale we required a photo of the device with a piece of paper with your name and date on it to prove legitimacy - worked pretty solid
 
inside the hydrogen FB group whenever something was listed for sale we required a photo of the device with a piece of paper with your name and date on it to prove legitimacy - worked pretty solid

I like this. Let's do that.
 
Sounds good. May I suggest that the image of the phone be taken while set on the About Phone page showing the Serial Number.
Ketch is correct, obviously only for RED to attribute the discount.

Do not share that with third parties!
 
Sounds good. May I suggest that the image of the phone be taken while set on the About Phone page showing the Serial Number.

Good suggestion here man
 
I like this. Let's do that.

Where to do it? Sending mail or private message here or a dedicated thread where no one can post anything else but such images?
 
Where to do it? Sending mail or private message here or a dedicated thread where no one can post anything else but such images?

I think Jarred said that would start next week sometime.
 
I like this. Let's do that.

So if my brother sold mine, I cannot try to get it back from the person who would never get a Komodo discount, or another hydrogen from a seller to get the discount? I lost the opportunity permanently?

Just wanna know if there is still a way to get the discount, being in the first day pre-order list when it came out... If I cannot, I understand. But it kinda sucks someone who buys a Hydrogen for 700$ less than what we paid and waited for a long time till the first batch came out, has the option of getting the discount and not me... heheheh

Fair enough, I won't complain either way... I am grateful with RED family since 2011 and I will get my KOMODO regardless of any discount to join my Helium 8KS35 :)
 
Hi Jarred, what do you mean by "before the cut off"?

I'm sorry if I'm repeating things, but I couldn't seem to find the exact date. I guess this might mean Oct 24, 2019 though?
Regardless, I'm pretty sure I missed the cutoff. Not so concerned with the discount, though it would be nice - dreading the wait though. The policy is very fair!
Hopefully I'll be one of the earlier ones in the direct pre-order queue. Very excited.
 
inside the hydrogen FB group whenever something was listed for sale we required a photo of the device with a piece of paper with your name and date on it to prove legitimacy - worked pretty solid

I like this idea as well, given that my wife and I purchased our Hydrogen One's on the used market, and have loved them ever since they came out. Great Suggestion @TimDaust. And I like the idea of showing the "About" phone page that shows the Serial Number. That will avoid people scouring the internet for serial numbers.
 
The Red web team has taken it upon themselves to code up an automated process for you all to register for this which will be way less drama for everyone so stand by for now.
 
The Red web team has taken it upon themselves to code up an automated process for you all to register for this which will be way less drama for everyone so stand by for now.

That is awesome. The person who has my hydrogen was nice enough to provide me the serial number since he is not gonna get Komodo he just bought it for photography.

I ll adapt to whatever the path ends up being.

Thanks
 
The Red web team has taken it upon themselves to code up an automated process for you all to register for this which will be way less drama for everyone so stand by for now.

Sounds great! Will there be any ability to add a production bundle if there ever will be one at the launch of Komodo? I.e if we sign up for it, will there be a possibility to opt into a bundle of side-gear if there ever is one revealed at the date of shipment? Camera is good and all, but it would be nice to have some basics to be able to shoot, like with the Dragon-X kit. Batteries with charger, cards, maybe the GDU handles.
 
The Red web team has taken it upon themselves to code up an automated process for you all to register for this which will be way less drama for everyone so stand by for now.

can we still expect that to roll out in the near future ?
 
Sounds great! Will there be any ability to add a production bundle if there ever will be one at the launch of Komodo? I.e if we sign up for it, will there be a possibility to opt into a bundle of side-gear if there ever is one revealed at the date of shipment? Camera is good and all, but it would be nice to have some basics to be able to shoot, like with the Dragon-X kit. Batteries with charger, cards, maybe the GDU handles.

Or ... how about a half-of-the-discount credit for those who have multiple Hydrogens but only intend to execute one or two (or more) for Komodo cameras? The remainder of their stock could be executed for said half amount for store credit.

For those who signed up for pre-orders of multiple phones, that could take the sting out of the financial bite they experienced. '-)
 
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Fair enough, I won't complain either way... I am grateful with RED family since 2011 and I will get my KOMODO regardless of any discount to join my Helium 8KS35 :)

I'm looking forward to getting a Komodo to go along with my Helium also... :)

I wonder, if we have two Hydrogen serial numbers, would we be able to use both discounts on one Komodo?

Most likely not, but since I only plan on getting one Komodo I figured I might as well ask :)
 
The Red web team has taken it upon themselves to code up an automated process for you all to register for this which will be way less drama for everyone so stand by for now.

Sweet :)
 
I'm looking forward to getting a Komodo to go along with my Helium also... :)

I wonder, if we have two Hydrogen serial numbers, would we be able to use both discounts on one Komodo?

Most likely not, but since I only plan on getting one Komodo I figured I might as well ask :)

no :)
 
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