Welcome to our community

Be a part of something great, join today!

Log in
  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

Here we go again....tired of it!!! Now I am scared to work with this toy...Bump!!!

I've gotten the image on the left a few times, even with the latest firmware upgrade. It happens even when displaying via HDMI. I usually do a restart and it's fine again. Hasn't done it in a while. I also found out that it doesn't actually record the data that way. Everything looks fine when the files are uploaded. Is your experience similar to any of that?
 
We need the R3D or no one can help... Please explain what we are looking at as those tiny images do not show anything that we can see.
Wetransfer is free, upload it there and post the link here so we can download the R3D's.

Remember to open only 1 thread if you have an issue. Opening mulitples is a good way to get banned.

Steps if your having problems:
1. Reseat the SSD in the side module.
2. Reboot the camera
3. Remove lens if a canon lens and reseat.
4. Reinstall firmware

One of these should fix it....
 
sorry still dont know how it worls with the reduser but I am honest and with serious problems...if you buy a car and a week later drops you on the road....you will feeling like me...
 
Matt's on the right path. If what he recommended doesn't help you should contact your Bomb Squad Rep.
 
marcelocresta said:
sorry still dont know how it worls with the reduser but I am honest and with serious problems...if you buy a car and a week later drops you on the road....you will feeling like me...
Click to expand...

You did not just buy a car, you bought a super fast formula1 car... Some times those high performance cars needs a pit stop, all ready on the first lap...
 
Ok, after looking at these (thank you for the R3D's) it looks like a data/compression issue which is most likely caused by a) an SSD card not fully inserted, or b) a bad firmware install. Try reinstalling the firmware, then fully insert the SSD into the camera and try again. It should be fine...

If your still having problems file a support ticket.

People will give you a hard time if your post claims an issue but you dont give any background info into the problem. In the future please be sure to describe the issue and explain your settings. Then follow up with the R3D's.

Good luck and hope this helps.
 
As a general problem solving approach, I find it much more practical to first assume that a problem is caused by something I'm doing, this allows me to identify as many operator errors as possible, rather than just assuming that something is broken. I've had a Red One since 2008 and luckily not once has an on set problem been caused by camera failure. Stay calm and logical.
 
How are you calling yourself a DIT on your profile and you cant post a hi res tiff or much less descibe what you are now talking about??? yur in LA so PM me your cell and see if i can help...
 
Marcus Struzina said:
As a general problem solving approach, I find it much more practical to first assume that a problem is caused by something I'm doing, this allows me to identify as many operator errors as possible, rather than just assuming that something is broken. I've had a Red One since 2008 and luckily not once has an on set problem been caused by camera failure. Stay calm and logical.
Click to expand...

Very wise words!
 
I call myself a person and not a God...as seems that the majority of you are...please respect people and learn to help them even if they are not good at...your arrogance does not help....instead helps to create more stress and hate between people!
Life is a lesson and first or later you will be student!!


Ps I worked with red since day one and I had millions of problems but it never did caused me a realproblem because I was always working with rental houses who are the responsible of bad functioning cameras...unfortunately I am not a spoiled kid and I have to work with this camera to make money and to analyze its issues! If my client complain I have to resolve the issue and pay with my pocket if I cannot resolve it!
 
this is why you don't open up multiple threads... most discussion is here, let's move it over guys: http://www.reduser.net/forum/showthread.php?77099-Problems-help!!!!/page3

Marcelo, no reason to get upset... we're trying to help. Try to stay cool and be helpful so we can too. Complaining doesn't help anybody. You should delete this extra thread, btw - if you can. Hard to follow both.
 
check it out Marcelo let me offer you some brotherhood...If your camera has to go to RED and you have jobs you can use one of my epics ok...I think that your post had your understandable panic intetwined in them. I would just ask for and Ins cert.
 
Now we are talking about!!!!
This is what community speaks for and not for a bunch of assholes who are sitting on their chairs waiting for a job!!
Love you all.....real and fake ones.
RED is my blood!
Thanks a lot brother Sergio...Karma is a powerful weapon!!
 
You must log in or register to reply here.
Back
Top