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  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

GROUP BUY - DJI Ronin R2

Jon Carr said:
My Ronin 2 came in yesterday. In the past 24 hours only way to describe it as "fucking amazing" if you ever used a m10 or m15 then tried a movi pro for the first time. Thats basically what its like, its a huge improvement not just with DJI but in gimbals in general. It's defiantly a improvement over using a movi pro. I'm very happy that I held off from getting the pro to see what DJI had in store. And for once, I feel the gimbal technology is finally there and the self life before it gets outdated is worth the investment.

IMG_7450 by Jon Carr, on Flickr
IMG_7439 by Jon Carr, on Flickr
IMG_7437 by Jon Carr, on Flickr
IMG_7436 by Jon Carr, on Flickr
IMG_7449 by Jon Carr, on Flickr

The only issues I had so far is seems like when you trigger record from the joystick it freezes the camera. Seems like a firmware issue on RED's side. The other issue was the 15mm support they provided. So I don't know if I'm doing the wrong but here are the photos.

This is the 15mm support the package comes with.
IMG_7447 by Jon Carr, on Flickr


When you install the 15mm support on the dovetail it raises the height of the camera a little too much if your running a top plate like the wooden camera smart plate.
IMG_7442 by Jon Carr, on Flickr


So my solution was to just get the 15mm support that mounts directly to the dovetail. And that saved a lot of space.
IMG_7445 by Jon Carr, on Flickr
IMG_7446 by Jon Carr, on Flickr
Click to expand...

Jim. Totally agree with how awesome the R2 is. To solve your problem with firing the camera from the remote, plug the cable in to the control port, rather than the sync port, then turn on RED RCP as the control system within the menu of the camera (somewhere in the communication menu). That worked for me.
 
Paul Watt said:
Jim. Totally agree with how awesome the R2 is. To solve your problem with firing the camera from the remote, plug the cable in to the control port, rather than the sync port, then turn on RED RCP as the control system within the menu of the camera (somewhere in the communication menu). That worked for me.
Click to expand...

interesting, I had it in the control port originally. but nothing happened. then I plugged it into the sync to try it. It did the beep to and tried to roll but got frozen. I'll try the control again but go into the camera mode.
 
Hi all,

I recieved from Dji the invoice for the R2 and another one for the battery.
Well i have the french vat on the battery one (20%) as professionnal i can recover it. But for the R2 invoice, there is no vat on it. I asked to the support and they reply that as the r2 come from hk they already paid the duty and cant add the vat on my invoice.
Problem is that in France the Ronin cost 7200e with vat so 6000e without.
I have a better price with the retail price than the 15% of the groupbuy because its 6000e without vat here
I am alone in that case ?? Do i miss something ? Because the only way i have is that i wont accept the delivery for been refunded.
Chris or Soren are you able to do something ? Dji support didnt want to hear anything about that.
Thanks for your help
Alex
 
Last edited:
Me too.
Extra Batteries and charger arrived but haven't gotten any notice of my Ronin2 shipping yet.
Grayson Grant Austin, SOC
 
Yes,
I did see that because I have read every post in this thread as it has progressed. My post had nothing to do with that. The problem is not that the Ronin2 would be shipped out after the accessories, I already knew that. The problem is that people are in fact receiving their Ronins even though I was number 6 on the group buy list but I wasn't able to pay any sooner than I did because of a messaging issue on Soren's side so I paid as soon as I received my code. If you read back to what we were told in regards to this group buy, you will see that our orders were supposed to be put at the top of the priority list for DJI. However, when I emailed support about it, I got the below response today saying that they are out of stock now.

"Jolina (Support)
Oct 31, 15:22 CST

Dear Grayson Austin,

Thank you for contacting DJI Customer Support!

We appreciate you for sending us an email. We understand that you wish to know the status of your order. However, due to the demand that we have for the Ronin 2 Professional Combo as of this time it is currently out of stock. But we assure that we're already in the process of working out your order, and we're trying our best to ship it as soon as possible. Once that we have completed your order, we will be notifying you with a tracking number to be sent to your email.

Your patience and understanding are greatly appreciated. Thank you.
If you have any other questions, please let us know.

Regards,
Jolina

DJI Customer Support,"

I posted my situation in hopes of getting some help from either Chris or Soren.
Grayson Grant Austin, SOC
 
Grayson Austin said:
Yes,
I did see that because I have read every post in this thread as it has progressed. My post had nothing to do with that. The problem is not that the Ronin2 would be shipped out after the accessories, I already knew that. The problem is that people are in fact receiving their Ronins even though I was number 6 on the group buy list but I wasn't able to pay any sooner than I did because of a messaging issue on Soren's side so I paid as soon as I received my code. If you read back to what we were told in regards to this group buy, you will see that our orders were supposed to be put at the top of the priority list for DJI. However, when I emailed support about it, I got the below response today saying that they are out of stock now.

"Jolina (Support)
Oct 31, 15:22 CST

Dear Grayson Austin,

Thank you for contacting DJI Customer Support!

We appreciate you for sending us an email. We understand that you wish to know the status of your order. However, due to the demand that we have for the Ronin 2 Professional Combo as of this time it is currently out of stock. But we assure that we're already in the process of working out your order, and we're trying our best to ship it as soon as possible. Once that we have completed your order, we will be notifying you with a tracking number to be sent to your email.

Your patience and understanding are greatly appreciated. Thank you.
If you have any other questions, please let us know.

Regards,
Jolina

DJI Customer Support,"

I posted my situation in hopes of getting some help from either Chris or Soren.
Grayson Grant Austin, SOC
Click to expand...

In terms of DJI shipping...it’s based on payment, and when that was verified and sent. Since there isn’t a guarantee that anyone on this list would pay, they can’t hold an R2 in the hopes that you would pay, so R2’s were shipped out in order of payment received. Know that GB orders get priority, and ship before everyone else’s order.
 
Russ and Chris , I appreciate that. However, I did pay the day I recieved my codes and they charged my card over 10 days ago. Other venders don’t charge my card until orders have shipped. Today I will be making a credit card payment on a ronin I do not have. My previous post wasn’t to bitch, but to make sure my order didn’t fall through the cracks as I see others not only on this board but out in the wild receiving theirs. Today I find out they are sold out after being #4 on the list and paying right away... so I think I’m allowed to bitch.
 
From my case, ordered the 26 october and have everything on dhl office waiting for me today. R2 + 2 inspire battery. I living in France.

About my problem with the no vat my r2 invoice, i am alone with that ?
 
Thanks guys for your explanations, now I see why you have the concerns you do. I was under the impression that maybe you were farther down the list and just wanted to let you know that things seemed to be moving just batt's first.

I would be a little bummed also if I was number 4 or in that first 10 or so, and still was with out my unit seeing that others are out there.
The thing with the traffic jam on Soren's PM's and getting codes out was overwhelming to the system in place to say the least.
I did the same as everyone else and as soon as I got my code I paid...
So I almost hate telling you this but my R2 arrived today but that is purely due to luck of the PM craziness that occurred. There wasn't any intent or fault by those guys to get codes out. The electronic system failed on that part.
No one is really to blame here. Chris has or is running a great GB and Soren did as best he could considering the 80 plus codes and probably twice that many questions in PM form users that flooded his PM box that he had to deal with.
You have a right to be upset. I know its not much of a consolation but I am sure things will get sorted it will just take some time.

Big hug for you guys I hope yours arrive soon.

Look John I’m wondering when you received your code? I’m thinking there is no way Soren would have given me my code with out you receiving yours first being number 4?
 
I just got the same generic answer saying "out of stock" -- despite being in the first lucky round of PM's, and paying RIGHT AWAY... 11 days ago now.

Last week, I was told by DJI that my order would ship "no later than Tuesday" (today), and today am being told "out of stock" with no guarantees of when it will actually ship.

DJI's commitment was to give us priority over other orders, and that shipping would be "quickly" after the GB closes. I find it hard to believe that they only manufactured 50 R2s in the first batch (guessing, since several of only 80 people here are now S.O.L.). Yet somehow, other R2s are out in the wild.

I'm sure these comments will elicit several "shut up and politely accept your discount" responses. I don't think it's unreasonable to hold a company and sales team accountable to their commitments, 15% discount or not. This frustration is contextualized by a history of GB's with broken promises and blown timelines.

I really hope that Soren / DJI can step in and un-jam this for us.
 
I have no ill will towards Chris, and thank him for putting together the group buy. My issue is with DJI stating they would give us priority. Priority shipment along with the discount drove my decision to participate in the group buy. What adds fuel to my fury is that I have no update from DJI, none whatsoever, zilch. When I log into the DJI store all it says is that the payment was confirmed on the 20th. NO shipping info, the pending message even went away.

I have participated in group buys where shipping dates had slipped, and received timely updates along the way. In certain instances, I unexpectedly received further discounts or stuff to compensate for the delay. It was not asked for nor expected, but much appreciated.

I received the codes late on the 18th, payed the morning of the 19th when I first saw the email, my visa was charged right away. The two batteries were delivered on the 24th. I held tight as the discussions on the board said the units should ship the week I received the batteries. Now I see all these postings of people receiving their units, Cinimilled posted they had one in stock to sell. Today I find out from this board that the gimbals are sold out with no ETA ... seriously, WTF!
 
So did the inspire kits gets get removed from the GB? Can we get some definitive info on them?
 
Had a Weapon 6K on a Ronin 2 on a Black Arm yesterday and it mostly played very nicely.

Only issue I had was at one point both Ronin batteries were on 2 bars and suddenly it wouldn't power the Weapon properly anymore and we lost a clip on the card. Not sure if it was just a quirk or not.

Overall it looks and feels very well made and the controller is excellent. I think we did about 60mph forward facing and over 100mph rear facing.
 
The day before mine shipped they said it was out of stock. Then the next day it shipped. My friend on the GB told him yeasterday was out of stock, this morning he texted me saying it’s ready to ship. So there’s a good chance they about to ship some other who were told it’s out of stock. It’s good to check with them everyday, that’s what I did cause I needed to have a back up gimbal in case it wasn’t gonna ship for a while.
 
Ben Scott said:
Had a Weapon 6K on a Ronin 2 on a Black Arm yesterday and it mostly played very nicely.

Only issue I had was at one point both Ronin batteries were on 2 bars and suddenly it wouldn't power the Weapon properly anymore and we lost a clip on the card. Not sure if it was just a quirk or not.
Ok
Overall it looks and feels very well made and the controller is excellent. I think we did about 60mph forward facing and over 100mph rear facing.
Click to expand...

I been running the redvolt v-lock to add some weight in the back and provide back up just in case the Ronin failed. Had too many times the pro died mid shot while powering the red/Alexa. Did you have other power going it the red? Or was it just the Ronin? I know with the Movi Pro running accessories from the camera body can cause issues instead of from the gimbal.
 
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