Delivery schedule, hand to mouth.

[Craig Bowman]

Jim, are you getting the feeling that reduser.net has become the kids in the backseat asking "Are we there yet?" every five seconds?

I like the idea of a regular posting, but only once every two weeks. You guys need some time to work without interuption.

Personally I like information updates whatever it reveals. Knowing the truth is always better than knowing nothing.

I like rollercoaster rides. If everything went smooth all the time it wouldn't be as exciting!!

 

[Casey Green]

I second the weekly (or perhaps bi-monthly) updates sticky thread which RedUsers can't comment on in that thread.

You might also update through other Red Forum sites.

 

[pjletofsky]

Dear Jim;
Take the night off....go for a long walk....re evaluate, regroup, and re visualize the BIG picture. Trust your instincts, your gut....

How would you like to be respected if you were on the other side while balancing the harsh realities of developing new technolgy workflows, with the manufacturing, business, distribution issues and delays that inevitably arise?

You have assembled a dream team of talent, and brought us all this far, and we trust your judgements. We've seen the pictures. I personally think the new innovative 'business model' you are creating on how to develop and market RED is refreshing, and will be an example for the future for all of us. You make us feel part of the family.

I can be patient for the camera, but I can't wait for the movie, 'the making of RED'.

 

[number6]

Did you mean Babble?

Yes, thanks. THAT was insightful. I am oster_stupid:

 

[Paul Hazlett]

I like the updates, its only when the updates become attempts at deception
have I found product updates annoying.

We have all dealt with manufacturerers that have buffaloed customers for one reason or another. Keep it real, if there is a problem let us know what it
is and how you are addressing it.

I believe you and your staff have done a great job at keeping me in the loop,
It makes me feel like more than just a customer and part of something bigger.

Keep on keepin on, thanks

 

[Jay A. Kelley]

I was wondering if anyone liked my idea of weekly updates.. It just kind of died there, good to see it's been picked up and has some traction again.

I strongly believe that this dependability will solve most of what's going on right now.

 

[Post]

Jim,

There is a saying that goes "No good deed goes unpunished". Since the very beginning of this project, Jim has been forthright, upfront, and honest. I’ve always admired a guy who always wants to do the right thing, regardless of how much he is criticized. I see Jim trying to do the “good dead” but getting punished in the process. It's like it's never enough.

The difficulty I see is that Jim and the team give us information about what they’ve done, how this will impact production and a possible slip in the shipping times and he ends up getting crucified with complaints. We’ve seen this played out several times on the board. I’d hate to see how many PM’s he receives in any given day…not to mention the fact that he has a camera and a company to build. I appreciate the fact that Jim has been willing to respond personally to some of the posts here on the board. I don’t know too many CEO’s /billionaires who have this level of commitment and openness with their customers. All the criticism would definitely lead one to be more conservative with what is posted and the frequency in which it appears. I’m sure the question “why do I do this” comes up often.

I understand that there may be delays. Stuff happens…it’s a part of life. Get used to it. Relax. The camera will come when it’s ready. Unfortunately, many of us are like children. When we don’t get our way….we pout, we stammer, we get ticked. It’s understandable to be a little disappointed when things don’t go as expected but let’s cut them some slack. This is an extremely difficult task Jim and the Red Team have undertaken. I don’t see anyone on the board stepping up to do the same thing.

The last thing that I want to point out is that each of us should glad that the world has a guy like Jim Jannard. He’s taken a leap into the unknown and each of us are privileged to be able to go along for the ride.

I’m often reminded of this quote by Theodore Roosevelt:

It is not the critic who counts: not the man who points out how the strong man stumbles or where the doer of deeds could have done better. The credit belongs to the man who is actually in the arena, whose face is marred by dust and sweat and blood, who strives valiantly, who errs and comes up short again and again, because there is no effort without error or shortcoming, but who knows the great enthusiasms, the great devotions, who spends himself for a worthy cause; who, at the best, knows, in the end, the triumph of high achievement, and who, at the worst, if he fails, at least he fails while daring greatly, so that his place shall never be with those cold and timid souls who knew neither victory nor defeat.​

Each of us then, before we criticize, should think about where each of us would be without Jim and the Team at Red. How many of us would even have this type of opportunity within the next 5-10 years if it weren’t for their efforts. I applaud Jim’s willingness to take the leap, to be in the arena, to share information openly and to allow us to experience the “revolution” first hand.

Dee

 

[Ketch Rossi]

Well Jim,

if you know it will take 1 month, say it will take 3, then do it in 2, this way every one will say you are the best.

But I know you are not looking for this, your approche has been great to follow up and take inspiration by it, it was obvious from the begin that delay after delay would make many unhappy (not me, I undertsand).

My whish is that you continue the way you are doing it now, as for me is in line with your company radical approche to everything so far, so why change?

RED is not, and hope never will be, just one other company, it is a revolutionary company, so please, do continue to treated that way.

you can not (ever) make every one happy.

Ciao,

KETCH ROSSI
www.KETCHFRAME.com

 

[Rocco Schult]

I was wondering if anyone liked my idea of weekly updates..

For me one question is (tentative or not), why is there a schedule at all ?
Everybody knew its tentative and all, so a professional shouldn't count on it, right ?
But what then is it for ? This is tease and denial. And boy that hurts. Let me on those wonderful...

Secondly I guess you may fear another delay may come and how to communicate it.

Please be open, tell us what happens, but don't give a schedule if it can not be met.
Paul asked, in other words though, how should the ramping should have happened and he's probably not the only one.

Theres a diference between being honest (what you say) and giving info (what we want!).
And the info - honesty in detail if you like - is pretty unspecific sometimes and occasional as Jay pointed out.

Keep it real, yeah, but don't give schedules if you can't.
And past shows, the schedule leads to misunderstandings.
If I can't plan, if nobody, not even you can, don't give one.
Give it when its nailed down.

Also, please let people work with the tools, some footage, so they can catch up a little bit of their timing. And maybe one or another gets his hands on somebody elses cam to produce some test footage himself and play with it along his way of waiting.

You've not given away too much control, you've left too much space for speculation.

Predictability, like Jay says, is the key.

 

[Desert Rune]

Some people here have serious entitlement issues...

There's a really good reason why companies like Sony and Panasonic only release a product when it's ready and able to ship. Being transparent and "open" to your customers is not always the best policy.

 

[C.H.Haskell]

As witnessed 1st hand. I second that Rune...although still spices things up and hopefully this method can and will remain stable.

 

[Emanuel A.]

Being transparent and "open" to your customers is always the best RED policy. This has made RED.

 

[Steve Sherrick]

Some people here have serious entitlement issues...

It's called a deposit. Some of us have been floating that money for some time. So, there is a bit of entitlement. But Jim understands that, and that is why he has been open about things, because people took a leap of faith and put their money down to support this ambitious project.

I think Jay Kelley is right on about updates needing to happen on the Red site. This forum, although a deep rooted community that Jim and the rest of Red are a big part of, is too informal for what I think many of us are looking for. A webpage on Red.com that updates things in a formal, honest manner, that is clear and concise. A place we can check in on a regular basis and get the latest reports on where things are with Red products. There's no deep threads to wade through, just facts. After a report, the conversation can continue on this forum, but getting the facts from Red directly will always be easy to find.

Jim, I for one do appreciate what you are doing and I have had no problem putting my faith in you guys. I just think the next step is to keep everything official on the Red site. Not only do we all get to check in, but others who are considering the camera purchase who may not know about this site can check in as well. I think it will work out best for you guys.

That's my opinion, and I know it's going to come under fire a bit, but keep in mind guys that I support this company wholeheartedly.

Steve

 

[Bogdan Tyburczy]

Jim,

Keep us honestly informed - we like it so far. Don't switch RED to cold corporate entity.

Most of us understand how complicated the whole process is and we appreciate your efforts and openness.

Thank you.

 

[Mike Smith]

For me one question is (tentative or not), why is there a schedule at all ?
Everybody knew its tentative and all, so a professional shouldn't count on it, right ?
But what then is it for ?

To give folks like me an idea when to have my cash ready. I want the earliest possible date that delivery might occur if all goes perfectly. That way I'm not caught out without my funds in place. I expect it will most likely be later than this since development rarely goes perfectly. Anyone depending on a delivery schedule for a product still under development is just begging for disappointment.

 

[dvpixl]

All's good with me so far as well. I think Jim and Co are doing what they can and when they can in exchange for making a crazy machine affordable.

 

[Hrvoje Simic]

thoughts and wishes

thoughts and wishes

No "conservative" approach. Ever.
Innovativeness would suffer.

RED modus operandi is unique.
People love that. You have a chance to prove that this model can work and set an example for others.
It won't be easy, but every new approach needs additional effort. The tougher it is, the greater the reward.
It all balances in the end. Always.

No turning back. Don't follow the rules.
Make new ones.

Because you can.


Just follow the vision.

 

[Florian Stadler]

Delivery Schedule

Delivery Schedule

Jim

I'd rather have a camera with a properly collimated mount, a mount that is not sticky and all hardware and software kinks worked out then having it come in 2 months earlier. I would never put my reputation on the line with a partially working camera. There are numerous solid image acquisition systems out there for rent in the interim.

Respect

 

[Mike Smith]

Jim

I'd rather have a camera with a properly collimated mount, a mount that is not sticky and all hardware and software kinks worked out then having it come in 2 months earlier.

You want all that, then you want it 2 months earlier as well?

 

[Chris Forbes]

We have tried our best to keep everyone posted on an up-to-minute account of our delivery schedule. That has always been the schedule we have internally of what we can do with the information we have at any given time. I'm wondering if that hasn't been a mistake.

There are so many things that can (and have) gone wrong, that maybe the best thing to do is to go to a more traditional way of forcasting? Take our internal forecasts, add three months as a safety, and then try to beat the schedule?

We have been "talking out loud" in an effort to be as open as conceivably possible. Should we go back to a more conservative approach? I'd be happy to hear your thoughts.

Jim

Jim,

The problem with internet forums is that you can never tell how you should take something. On one hand this could be a genuine wide eye plea for input on you part, on the other hand this could be the nicest way I have seen to say "Shut the hell up, you whiny bastards". Most likely it is somewhere in between.

I hope that the transparency continues. I know the enormous stress you all are under to produce results. I have read some fairly insistent posts. But to put this in perspective take a gander at the development of the Sony XDCAM EX. Appeared at NAB under glass and then not a word, not a single syllable of new information until last month at IBC. Then with the first "release date" of Nov 1st the Sony fans are staring at the big blue wall hoping for any crack in the expanse. With less than 4 weeks till release they still don't have a price for the camera or know what it will ship with as far as accessories. Rumors abound, but the head of Sony is not posting on www.blueuser.net .

I hope that the "whiny bastards" don't win this round. Keep up the good fight.

:gun: Some of us have got your back. :gun: