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  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

Delivery schedule, hand to mouth.

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I'll take mine when its ready. I'm gonna be working flat out til then and beyond on the latest project so no worries. Whenever its ready is fine with me.

Cheers,
Mark
 
Don't throw the baby out with the bathwater.

Yeah RED's got some great technology, but it's also this business style that you have developed and this relationship that you have been fostering with your customer base that seems to me to be the heart and soul of this phenomenon. In the long run your competitors may catch up with you technology wise, but they won't have the relationship with this community that you have created.

Watching this forum since January it seems like every time you give your customers insight into your project they reward you with information, oppinions and loyalty. Every time you keep them slightly in the dark they get annoyed and distrustful. (I think the recent thread about FUD regarding REDCODE support on different post production platforms is a good example.) Any step away from that openness is closing a door and treating us a little more like the other guys do. IMHO you should counterintuitively be even more open than you are... it seems like it has served you every time.

I think many of us are coming to understand the difficulty you must be having creating a production line that can manufacture hundreds of cameras in a month. Any disappointment I experienced initially from delays has been replaced by this calm understanding.

So for me it's a simple change in how the message is cast. Instead of publishing dates that end up appearing like some kind of promise, just give us as much information as you feel is healthy for your bussiness so that we can try our best to predict this delivery.

Even if the announced delivery dates are a best case scenario, it's still very valuable information, to know that "It may happen as early as such and such a date." From my point of view any information is a valuable favor that we can use to plan, even if we have to understand that the plan may be delayed.

The padding is not neccessary, that's a Panasonic/Sony move.

Warm Regards,
IBloom
 
The current style of openess is best for Red users. I can see why it's difficult for a business such as Red; it makes you vulnerable to criticism, and to avoid that you could easily hide every delay behind a false schedule. I hope you keep going with the honesty. The more you tell us, the easier it is to keep financiers happy, for example. That's really important. One reason we're able to invest a fortune in a Red feature film, is that we get enough honest feedback to know where we stand.
 
I say please take the time necessary to make everything 99.9% right. If it is another 3 months delay, so be it. This project would have taken years to come to fruition along some other channel, if at all. And especially at that price point. I think everyone is already spoiled in many ways.

The project has already been validated as a complete success even in its beta run. I don't think too many can argue otherwise. But take the time needed to get it right. It's not going to help anyone to have a product that is rushed.

And stop worry so much, Jim. It's going to kill you.
 
Conservative? You? Jim? :)

Where would we all be if you thought like that? Cameraless... that's where.

Don't do it. Don't cave in to "them".

Don't stop the frank, open communication.

As far as all the comments and attitude that made you reconsider your "thinking out loud", it just comes with the territory. So don't let it phase you.

But for each whiner, naysayer, wet rag, and chicken little, there's a dozen customers who greatly appreciates your news... all of it, good or bad. You just don't hear them as much because the handful of "others" are professional whiners. Bottom line is, they're still going to wait in line like everyone else to buy the camera.

It's like a cross country, family bus ride. (Red or Bust). There's always a few who constantly whine, "Are we there yet?"

Let's not let them ruin the trip for everyone else.
 
please keep up the direct approach. some planned RED projects can be moved either way with latest info at hand. while some shoots will have to be done with different gear, others may become possible with a delivery period at or around a certain date - again things may slip back again, but so do jobs ...
 
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