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  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

Carrion monitor delivery?

Seriously guys, it sounds like he's behind on at least 5 montiors which is 10 grand, which is mother fucking felonious. If I don't here something in the next few days I'm calling my lawyer.

It's one thing to be overwhelmed, it's another to take my money and then have zero communication, and no product.

It's 4:30 am my time, I just got home from my shoot, so I'm grumpy (HATE missing last call), but no shit, this guy is putting a major turd in the punch bowl as far as his creditability is concerned.

Nick
 
arrinick said:
Seriously guys, it sounds like he's behind on at least 5 montiors which is 10 grand, which is mother fucking felonious. If I don't here something in the next few days I'm calling my lawyer.

It's one thing to be overwhelmed, it's another to take my money and then have zero communication, and no product.

It's 4:30 am my time, I just got home from my shoot, so I'm grumpy (HATE missing last call), but no shit, this guy is putting a major turd in the punch bowl as far as his creditability is concerned.

Nick
Click to expand...

yeah a wake up call lol

everyone at red user that bought this monitor and has not recived it should just say something so we can get a rough idea of how many people has not recived thier monitors
 
Chris leow said:
can we call some one or do something or bug Bruce Allen since he knows him well
Click to expand...

I am in Japan right now directing a short film (shooting on a Red with Matt Garrett DP, yaaay!) so can't visit Luis...

Last time I saw Luis (last week) he was frantically building monitors.

As far as I'm concerned anyone worrying about the warranty shouldn't. He is an honorable guy.

If you are worried about a delay in terms of repairs, then you could just buy two monitors. Last time I checked, his monitors were better than the ones costing double the price, so you would still be winning?

Bruce Allen
www.boacinema.com
 
Thanks Randall and Bruce. I'm not so worried about warranty work, it's really ONLY the lack of communication that was concerning me. It's good to see him posting over there though.

And just for the record, since he mentioned he wasn't getting e-mails through the sites, I wasn't e-mailing him through here, I've been sending him direct e-mails copied to BOTH addresses I have for him.

But anyway, it's great to hear he's still cranking them out!
 
I ordered back in the middle of May and still haven't received mine. I thought surely it would be one of the ones Luis alluded to three weeks ago. Busy or not, I find it problematic that the LSdsgn site still lists the estimated wait at 4-5 weeks when there are people like me still waiting since mid-May.

Still, if the monitor is as good as everyone says (which I don't doubt), then the long wait will recede into memory once I finally take delivery on the monitor. But it hasn't been a pleasant experience.
 
Holy Cow,

Man I'm not getting any emails from the RedUser regarding new post on these threads even though I'm subscribed. Its sporadic. I have the same problem on DVX user. My deepest apologies guys for the lack of communication.

I'm back to devoting most of my time making monitors. 6 went out last week, and 4 are coming out this week. One hand delivered to a customer in the area yesterday.

Like Bruce has stated, when I first got into this was just to make my own monitor and then after a few people kept asking me to make them one I decided to start selling them. Unfortunately, at the price that I'm selling them, it is not lucrative enough to stop doing my architecture. So I urge you guys to please please be patient. I know you guys had to wait for your camera for a long time, and the last thing that you need is another manufacturer to make you wait more. But I'm swamped over here and I'm really pushing on these.

Also, as Bruce stated, its hard to get someone to come and do this stuff right. I've actually contacted people about it and had 4 people very interested, but when push came to shove, they never showed. I'm very hesitant to hire a highschool kid to do this because I do test them and want them to come out right.

And do keep in mind that the image and the interior components are top notch. Everyone that has received them has been very pleased. :)

So my apologies again guys.

Sincerely,

Luis

(thanks Sam D. for sending me the link to this thread)
 
I can attest that Luis' Monitor is absolutely the highest spec and quality and purchasers will not be disappointed upon delivery.

If I may suggest to Luis that he is very realistic to potential buyers about the timeframe for delivery then a lot of this frustration could be avoided for him (and them) - people only tend to get irate when the projected 4 week deadline is missed - if you know at the outset that it will be up to 3 months you can make an informed decision about purchasing or not - if it arrives early then it would be a bonus.
 
siniarch said:
Holy Cow,

Man I'm not getting any emails from the RedUser regarding new post on these threads even though I'm subscribed. Its sporadic. I have the same problem on DVX user. My deepest apologies guys for the lack of communication.

I'm back to devoting most of my time making monitors. 6 went out last week, and 4 are coming out this week. One hand delivered to a customer in the area yesterday.

Like Bruce has stated, when I first got into this was just to make my own monitor and then after a few people kept asking me to make them one I decided to start selling them. Unfortunately, at the price that I'm selling them, it is not lucrative enough to stop doing my architecture. So I urge you guys to please please be patient. I know you guys had to wait for your camera for a long time, and the last thing that you need is another manufacturer to make you wait more. But I'm swamped over here and I'm really pushing on these.

Also, as Bruce stated, its hard to get someone to come and do this stuff right. I've actually contacted people about it and had 4 people very interested, but when push came to shove, they never showed. I'm very hesitant to hire a highschool kid to do this because I do test them and want them to come out right.

And do keep in mind that the image and the interior components are top notch. Everyone that has received them has been very pleased. :)

So my apologies again guys.

Sincerely,

Luis

(thanks Sam D. for sending me the link to this thread)
Click to expand...

Thank you for finally saying something Luis. Like I said though, I haven't been e-mailing you through reduser. I've been trying to e-mail you for weeks through BOTH e-mail addresses I have for you. The one on your website AND your paypal e-mail address. Please either PM me or e-mail me at dom@ahptic.com and let me know the status of my order.

Thanks.

Paypal receipt #: 1715-1679-8780-0076
 
siniarch said:
Holy Cow, Man I'm not getting any emails from the RedUser regarding new post on these threads even though I'm subscribed. Its sporadic.
Click to expand...

You know you're backed up like hell and for the past 3 weeks you don't receive any emails about order status? What about phone calls, are those sporadic to? Doesn't sound right to me. Whatever, you're back and everyone seems to have calmed down but I'm still iffy about placing another order.
 
I can say this monitor is best, it started to show its potential on broad day light. Got it 2 weeks ago
 
tracking number

ETA 30th september

from Lsdesgin

OMG its comming lol

thank you luis
 
We are lucky that Luis is just doing this on his own. We definitely wouldn't get the monitor at this price if he had to hire more people and have a bigger shop. To do that he would need investors and investors like to make money. They would definitely say, "this is an awesome monitor, we can sell it for $1500 to $2000 more and make more money".
With the Red if a shooter like Luis comes up with an idea it is tempting to sell it but then you get into a whole different area.

I just hope he is still making them 6 months from now because I know I will be getting another one for sure. or 2, maybe 3, hmmmm.
 
1Dog,
Thanks for that statement. Frankly, I have thought about it. I knew I had to be at a very competitive price point in order for people to take the risk on an unknown company (or person rather) because of the amount the item costs.

And after speaking to a few vendors about distribution or partnering up with.
Most said exactly what you pointed out:
Wow, this is a great product, but its priced well below what it should sell for. In fact if its this low some of our clients will question it and just buy the more expensive units.​
And when I hinted at the percentage profit on them, they were just dumbfounded. In fact everyone I spoke to regarding profits and such mentioned that it should be at least 100% profit in order for a business to be viable. (so if I get the parts, labor & delivery for $10 I should at least sell it for $20) I'm no where near 100%.

So I have thought about selling the idea and cashing out. But I still like the thought of independent film makers like myself being able to afford a great product without all the corporate wigs getting a huge fat paycheck (hhaha. I say this now, cus I'm not a big corporate wig hahahah) But if I ever decide to sell, know that I will take care of the customers that took a chance on me.

Its like my firewire savers for the HVX cameras. I made that because my firewire connection broke and cost me $360 to repair. Now I offer them to the public for a low price. And to be honest, they don't pay for the time it takes for me to deal with it. (maybe if I had ordered 10,000 parts it would make financial sense, but on small scale its just not worth it)

Well, I'm ranting now. Just wanted to say thanks Dog1 for noticing. :)

And to apologize once again for all the delays guys. Building some monitors today. Yay!
 
This sounds like a phantastic monitor - but I am a bit burned about all the shipping trouble. Does anyone know: If I order one today, when will it (realistically conservatice, not optimistically floofy) ship?

Which cables are included?

Which version is the recommended one for the Red One? a, b or c?
 
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