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I don't know what it is with the database at RED but I keep getting invoices from RED with the wrong contact details. Last time it took me two weeks extra to get things out of customs because the address had to be changed. Now I get an invoice to send things back to RED and AGAIN with wrong...

I'm rendering out 2k and 3k footage and find the Red Rocket suddenly a lot slower than with 4k rendering. Play back is fine, it's just the rendering that is slow, I would say about half the speed of normal rendering. I tried with RocketCine-X and different versions of RedCine-X, all give the...

Right now in a production but available from the first week of May. Located in Bangkok but can travel. Contact me: sanderbkk at gmail.com

EPIC indeed... I mean: 43MB for a one page sheet with two pictures and some text?

I am having lots of problems with the RED Rocket card. - When I first start up the computer the card doesn't work. It gives a garbled image (attached) and nothing happens. When closing the software RocketCine or RedCine-X and starting up again the image changes to black and nothing happens...

I have just installed a RED Rocket in my 2009 MacPro and have noticed that when I put the computer in sleep mode the monitor goes black but the computer doesn't. And when I try to wake it up sometimes the monitor just has random noise on it - no image. Pushing the power button gets the monitor...

"Gauging interest on a F0.95 Cinema Prime. 50MM, PL mount, film pitch focus & iris gears. RED compatible." Unleash the Sanjin...

I am trying to contact Nick from the upgrade department but it is really difficult. My camera has arrived at RED for the upgrade according to fedex. I have some questions about the payment, chance the shipping address, ask about possible repairs and other really important things but I don't...

Would this work for RED? The transmitter is a bit bulky but the price is not bad: $681,99 at Amazon. - up to 75ft - up to 1080p - uncompressed

I am in the market for a new on-set monitor and I am leaning towards the 15" sunbrite monitor from Marshall.. Anybody seen one of these or one of the smaller ones? Are they really good outdoors?

Just out of curiosity. Only for RED One owners please. I myself will go for it. Just the idea of a smaller, lighter and less power-hungry package will make it worthwhile for me. Better image quality and more features will come as a bonus.

So I just cleaned up my harddrives and copied everything to new locations and suddenly found out that importing footage into Clipfinder would take ages. Also opening a quicktime proxie in quicktime player would take 5 to 10 seconds. First I thought there was something wrong with my computer but...

Can Scarlet/Epic have better quality screws please? I guess I live in a humid climate over here but still...

These are kind of prototypes that I had made as part of a plan to start selling these. The plan is a bit on hold (I might pick it up again some time) but I have two of them now available. This is actually the third generation with many improvements over the previous two. Some features: - fully...

Maybe I am one of the few but I received an email from RED stating that the 16Gb cards that I have can have their firmware upgraded so they work better with different card readers. I am not sure what to make of this email. Should I be happy RED is offering this service? Or worried/angry that...

So my camera is being used by a Japanese client shooting 30fps but we are in a 50 Hz country. If we leave the shutter at 180 there will be flicker, if I set the shutter to 216 (1/50) the number turns red and nothing happens. The only way i can make it work is to put the camera in varispeed...

Okay, I bought this matte box on ebay thinking that I could easily adapt it to my 19mm rods - but uhm no... These are for 15mm studio rods which means they are offset and 100mm apart and there is no easy way to make them work with 19mm rods. Have a look here if you are as confused as I was ;-)...

First I wonder if this a good way to check if there are recoverable highlights in an image: In RedCine uncheck the 'color' tab at the top, or in RedAlert set output to LUT to 'linear light'. In that way I am looking at the raw, uncolored footage - the linear output from the sensor, right? So...

I know it is possible to trigger the camera to record via an external button connected to the plugs in the back. But I was wondering if there is any trigger coming from the camera when you are pushing the record button? This would for instance be really handy to trigger a video assist into...

Does anybody else have this problem? I noticed in all my footage outputted from RedCine into quicktimes banding in all areas that should have smooth gradations. First I thought it was my screen since it is only a humble iMac screen but when I output a Tiff snapshot it doesn't have that problem...