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  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

Witness Marks On RED, but Not for me

Jay, there are a few ways to look at this issue for sure; but being one of the first to receive the camera meant being able to employ such a revolutionary piece of equipment instead of being forced to use inferior and much more expensive cameras. In short, 20K more would have got you witness marks and an inferior alternative. I'm sure you know this, and your voice has been one of the more reasonable and honest on this forum. If it had been practical for me to get in early, I would have been all over the opportunity, but I honestly can't see me needing a RED for another year, perhaps two. Pros and cons whichever number you have.
 
All we need is one of these. If RED made a tall, skinny sticker [with a cutout for the focus hook] that was tough as hell [sort of a rigid plastic with a heavy adhesive on the back] that lined up with the front of the RED body and put a fixed line at the proper depth...

This IS the solution. Anyone from Red wanna step up, or is this another entrepreneurial opportunity?
 
Somehow the part of your post where you offer a solution got cut off. :-)

Hey buddy,

For the record, the DID offer a solution, and I accepted, but I tend to keep my communication with them, or at least the details of it, private unless I ask permission to talk about it on here. I am cool with describing general issues, but do not want them second guessing everything RED says to me for fear I will bring it on here.

Jay
 
For the record, the DID offer a solution, and I accepted...

It's just wonderful that you were offered a private solution. Unfortunately YOU started a discussion of the issue and I was responding to the discussion. The response from a company official saying they are providing excellent customer service, without actually offering a solution seemed ironic and incomplete to me, so I commented.

If the solution is top secret I guess the mods should delete the thread and use their mind wiping rays on those known to have seen it. :-)
 
It seems, or should be obvious, that J isn't lamenting the Witness Marks and seems quite capable of coming up with his own solution; what he does find worth investigating is where the service begins and ends. I don't think that's unreasonable.
 
It does strike me as something of a slippery slope when any kind of small physical refinements are made to the body... "Making Obsolesence Obsolete"... hmm.

I would like to be notified when upgrades or modifications have been made, especially internal refinements to the camera, and whether Red intends to service older cameras and bring them up to speed so to speak. I don't mind paying for such services if the upgrades are substantial. I just worry that, for example, a board gets altered because of a problem in one or two cameras and Red doesn't bother to notify owners but instead deals with each camera on fault by fault basis as it comes in, whilst all new cameras go out without the inherent problem.

Paul
 
It does strike me as something of a slippery slope when any kind of small physical refinements are made to the body... "Making Obsolesence Obsolete"... hmm.

I would like to be notified when upgrades or modifications have been made, especially internal refinements to the camera

Like when the major Infra red issue gets fixed so that you can use strong enough ND's so that you don't have to shoot at T-16 to keep from getting a washed out picture. The infra red is a real problem that is a battle worth picking a fight on, not something you can fix by taking 3 minutes and some graphics tape to fix.
 
Like when the major Infra red issue gets fixed so that you can use strong enough ND's so that you don't have to shoot at T-16 to keep from getting a washed out picture. The infra red is a real problem that is a battle worth picking a fight on, not something you can fix by taking 3 minutes and some graphics tape to fix.
Exactly.

My point was simply to highlight the issue of modifying or refining the body in any way shape or form without looking into offering pre-existing owners the option to upgrade.

If they fix the IR issue I'm sure we'll hear about it and it'll be interesting to see how Red deals with it.

Paul
 
Jay, I see where you're coming from, and obviously this isn't just about the witness mark. It's about the product and service as a whole.

It's funny, it reminds my of the Aaton cameras before the Prod was introduced. I always joked that EVERY Aaton LTR and XTR was a prototype. They really were different. I've seen camera bodies and magazines within a few serial #s of each other that were different in many ways. How French!

But what made things worse was that owner/operators started modifying and upgrading themselves, and aftermarket companies would introduce "solutions" At that point NONE of them were the same!

It was OK, though, because there was very little changed in the way of how the camera was used. An AC could prep the camera, instantly recognize its unique "quirks" and move on. Hopefully the same will be possible with the RED.
 
Max, I agree. I used to say that those early Aatons were like snowflakes; no two were the same.
I think we'll all muddle through somehow here too...
Cheers,
Harry
 
Red always plays fair.. Everything will work out

The great news is that the camera produces ONE amazing picture .. Best bang for your buck..ever

I hear you Jay on what you're saying.. but some things you just have to slide.. We are fortunate that we even have cameras at this stage in the game, that's worth more than any minor upgrade..
 
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