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  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

VFS Store up and running... turning on tomorrow

CVB, sounds like you might want to shop around for another credit card gateway. We use Internetsecure. They are bulletproof security-wise and have had 100% uptime in the 9 years we have been with them.

For people having problems - online credit card processors weed out fraudulent orders mostly by matching the address you enter to the one on file with your credit card company. To ensure success, you should copy your address letter-for-letter from your credit card bill. If there are two spaces between your city and your zipcode, make sure there are two spaces when you fill in the form. Match all capitalization and punctuation. Try to place the order from the same city your credit card bill is sent to. Find out from your credit card company which phone number they have on file for you, and make sure that is what you enter on the form. The fraudsters have made it difficult for us honest people. Good luck.
 
Hey CVB,

worked :w00t: discover did it for me. Thanks, looking forward to it!
 
Abu Reno said:
When is the pro transmitter going to be released and is it going to debut at NAB? Price?
Click to expand...
The Pro will be two to three months out. The Pro is a massive undertaking compared to the standard so we are going to need some time to work on it.

CrewPix.com said:
CVB, sounds like you might want to shop around for another credit card gateway. We use Internetsecure. They are bulletproof security-wise and have had 100% uptime in the 9 years we have been with them.

For people having problems - online credit card processors weed out fraudulent orders mostly by matching the address you enter to the one on file with your credit card company. To ensure success, you should copy your address letter-for-letter from your credit card bill. If there are two spaces between your city and your zipcode, make sure there are two spaces when you fill in the form. Match all capitalization and punctuation. Try to place the order from the same city your credit card bill is sent to. Find out from your credit card company which phone number they have on file for you, and make sure that is what you enter on the form. The fraudsters have made it difficult for us honest people. Good luck.
Click to expand...
Thanks for the recommendation. We tested our system with several personal credit cards and it worked fine... most of the orders were low dollar values (<$500). We are trying to determine if the problem is on our side (server load, web store application etc) or on the gateway side. We see all the transactions on our store but our credit card gateway isn't picking them up... its just going to take a bit of time to see where the problem resides.

Koa M. Stone said:
Hey CVB,

worked :w00t: discover did it for me. Thanks, looking forward to it!
Click to expand...
Great news.. your one of the lucky ones that got thru :)
 
CVB said:
BTW.... NAB doesn't let us sell stuff at the show for walk away purchases but we'll have a computer setup to take orders for delivery in May. Oh, and We don't take pennies unless they are in rolls.
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:)
Hehe. I'll keep my figurative speech to my films.
 
Sorry for the issues with payments. I have contacted the company and hosting service to up the connections. You guys just put the server on its knees;) We will have American Express early next week depending on how quickly I can get it setup. Don't get discouraged...keep trying...overload.
 
do we need to get bus cables for both inclino and impero..or will one suffice??
 
CVB said:
Depends on your setup and if you want to run Impero powered or off battery. Here is an example of some configurations, have a look at it and let me know if you still have questions.
Click to expand...

Excellent products, excellent price, excellent customer-relations. Thats a real cool start. Hats of to Viewfactor.

We might be interested in several FF - one question:
Instead of waiting for the PRO, would it be possible to to use 3 Imperos? Or will the wireless frequencies overlay?
 
laguun said:
Excellent products, excellent price, excellent customer-relations. Thats a real cool start. Hats of to Viewfactor.

We might be interested in several FF - one question:
Instead of waiting for the PRO, would it be possible to to use 3 Imperos? Or will the wireless frequencies overlay?
Click to expand...
The Impero Standard uses a mesh network so you can map multiple units to the same receiver. So yes, you can use three units at the same time to control zoom, focus and iris separately. The data is all encrypted and its spread spectrum so even if you operate dozens of units you should never have noise or interference problems.

Heres a quick run down on how addressing works. Basically you will plug all three motors together and into the receiver unit. Then plug in the power cable... You will then turn on the Impero and map it to the receiver using a simple paring button. Once you're associated to the receiver you will have to map the zoom, focus, and iris buttons to their respective motors. You hit the address button on the impero receiver and one of the motors will start flashing an led... you would then press the zoom,focus or iris button on the impero depending on what function that blinking motor is supposed to perform. After that, the next motor in the chain will blink and you do the same thing.... until you have all three motors assigned. Now you can start doing your job of pulling focus/zoom/iris.
 
CVB said:
The Impero Standard uses a mesh network so you can map multiple units to the same receiver. So yes, you can use three units at the same time to control zoom, focus and iris separately. The data is all encrypted and its spread spectrum so even if you operate dozens of units you should never have noise or interference problems.

Heres a quick run down on how addressing works. Basically you will plug all three motors together and into the receiver unit. Then plug in the power cable... You will then turn on the Impero and map it to the receiver using a simple paring button. Once you're associated to the receiver you will have to map the zoom, focus, and iris buttons to their respective motors. You hit the address button on the impero receiver and one of the motors will start flashing an led... you would then press the zoom,focus or iris button on the impero depending on what function that blinking motor is supposed to perform. After that, the next motor in the chain will blink and you do the same thing.... until you have all three motors assigned. Now you can start doing your job of pulling focus/zoom/iris.
Click to expand...

My compliments - you really plan ahead.
I think we will order your system (have to speak with some of our regular dps if they have any objections, i suppose not :)).
 
Hey Curt, Store looks great.

I'm very interested in the Impero. One thought though... It would be nice to see on the images a pic of the receiver also. Just as you browse through you have to be careful to read that the controller comes with the receiver. The info is there, but I thought a wee image of the receiver included with the controller could make it clearer.

Big question also though... Have you tested it against various other wireless devices? Such as Prestons (if A cam is running a preston while B cam is Impero etc) and video senders? Hopefully these don't interfere with your device, but also hopefully your device doesn't interfere with them either.

Dale
 
dalemccready said:
Hey Curt, Store looks great.

I'm very interested in the Impero. One thought though... It would be nice to see on the images a pic of the receiver also. Just as you browse through you have to be careful to read that the controller comes with the receiver. The info is there, but I thought a wee image of the receiver included with the controller could make it clearer.

Big question also though... Have you tested it against various other wireless devices? Such as Prestons (if A cam is running a preston while B cam is Impero etc) and video senders? Hopefully these don't interfere with your device, but also hopefully your device doesn't interfere with them either.

Dale
Click to expand...
Someone asked that same question in another thread...
http://www.reduser.net/forum/showpost.php?p=180982&postcount=198

Generally most if not all RF devices need to have FCC and CE certifications. Thats supposed to cover taking interference and transmitting interference. We have FCC and CE certified transceiver in our products so we have our side covered... I can't vouch for other peoples products. We'll try to get some testing here in the next couple weeks and we'll get back to you on if there are any interference issues with bartech/prestons/video feeds etc.

On the impero receiver, theres not really much to it, just 4 connectors and a pcb with a transceiver. The tooling for the enclosure should be starting in a couple weeks after which I'll put up some actual pics of both the remote and the receiver unit.
 
CVB said:
Heres a quick run down on how addressing works. Basically you will plug all three motors together and into the receiver unit. Then plug in the power cable... You will then turn on the Impero and map it to the receiver using a simple paring button. Once you're associated to the receiver you will have to map the zoom, focus, and iris buttons to their respective motors. You hit the address button on the impero receiver and one of the motors will start flashing an led... you would then press the zoom,focus or iris button on the impero depending on what function that blinking motor is supposed to perform. After that, the next motor in the chain will blink and you do the same thing.... until you have all three motors assigned. Now you can start doing your job of pulling focus/zoom/iris.
Click to expand...

What happens when you turn the RED off and change batteries? I know you said earlier that each time you switched batteries you would have to re-calibrate the lens.

Matthew
 
flowerchildprojekts said:
do we need to get bus cables for both inclino and impero..or will one suffice??
Click to expand...

yean, ordered and payment went through for the inclino, impero and also the irigo from Curt's company. Hope they are delivered in May as scheduled.

Curt - just cannot wait to get our hands on these products in May.
 
macville said:
What happens when you turn the RED off and change batteries? I know you said earlier that each time you switched batteries you would have to re-calibrate the lens.

Matthew
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Matthew, Its looking like that may the the one remaining issue. We looked into having a battery backed power supply in the impero receiver but the problem is that the motors draw about 250 mA in standby mode... so basically the motors draw too much current for a small battery to sustain them during battery changes. One option may be to run a separate battery for the motors... if you get a 150 wHr battery then we could run three motors for about 4 hrs.

If thats not an option then the only alternative is to re calibrate after each battery change - the time to do that is about 15-20 seconds. If you are running three motors off the battery and are good at thinking ahead then you could actually start calibrating the motors while the camera is booting up, you should be able to get the calibration done and have a minute to spare before the camera is even ready to go.
 
That sounds good to me... the focus puller can be handling that while the camera op is waiting for the reboot. :)
 
CVB said:
Heres a quick run down on how addressing works. Basically you will plug all three motors together and into the receiver unit. Then plug in the power cable... You will then turn on the Impero and map it to the receiver using a simple paring button. Once you're associated to the receiver you will have to map the zoom, focus, and iris buttons to their respective motors. You hit the address button on the impero receiver and one of the motors will start flashing an led... you would then press the zoom,focus or iris button on the impero depending on what function that blinking motor is supposed to perform. After that, the next motor in the chain will blink and you do the same thing.... until you have all three motors assigned. Now you can start doing your job of pulling focus/zoom/iris.
Click to expand...

I'm sorry but I'm a little confused. If one standard impero can control zoom, iris, and focus why do I need the pro?
 
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