URGENT EPIC/Teradek audio problem

[Mike 'Fireman' Ross]

So my EPIC is hooked to a Cube 120 via SDI. I have proxy recording and NFS etc. set up on my Macbook, and it works fine. I hit 'record', a proxy appears on my NFS drive and it plays. Great. Amazing!


But no sound on proxies. Silent. R3Ds record sound perfectly. So where to start?

- Does EPIC in fact send sound out over SDI?

- Am I missing a setting on EPIC to *tell* it to send sound over SDI?

- Am I missing a setting in Teracentral to tell the proxies to record sound? Or to process sound coming in from SDI?

- I found the menu in Teracentral which offers sound choices: SDI/Analog/Disabled. I tried SDI, and Analog (despite the fact that no analog sound cable is connected!) but neither has any effect.

Am I missing something? SHOULD this work? I've put an after hours call into RDC tech support, awaiting callback, in case the problem is at the EPIC end, but I need to figure this out by 8AM EST :cryin:

Anyone awake who knows this stuff???

Thanks!

Mike

 

[Mike 'Fireman' Ross]

OK 03.20 update. I did try connecting a cable between the EPIC headphone out and the Teradek audio in, changing the Teradek config to use analog audio and... I did get audio on the proxy! Clean, but at a pretty low level.

So why no audio at all over SDI, and why low levels on analog audio out where R3D audio levels are spot-on? I did bump up the output audio volume on the EPIC menu to the max...

Mike

 

[Nick Noev]

Hey Mike,

i was on an EPIC shoot w/ audio IN and the camera was embedding the sound over HDSDI just fine. that was exactly one week ago. i'm pretty sure it was the latest release firmware as of then. make sure you check your levels..

cheers.