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  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

Sorry, CS4 is not Vista stable

T

Thomas Patrick C.

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3 quad computers, 2 different brands, 3 different video cards, Vista 32 and 64 bit, one crashes on startup, one has very slow jittery playback, the other I can't even import anything w/o error box popping up, then it crashes. Terrible and a waste of money right now. Sticking with CS3, which ironically has no support for Vista.
 
sotty said:
3 quad computers, 2 different brands, 3 different video cards, Vista 32 and 64 bit, one crashes on startup, one has very slow jittery playback, the other I can't even import anything w/o error box popping up, then it crashes. Terrible and a waste of money right now. Sticking with CS3, which ironically has no support for Vista.
Click to expand...

I'm sorry to hear about your problems. CS3 works great with Vista X64. Vista is listed as a supported operating system.

CS4 works great on Vista x64 and 32, you must have some problem with your setups or hardware. Can you list what hardware you're using? Is it a clean install of vista? What drivers are you using for your display card and what card is it? Are you talking about playback with Ae, Premiere, Encore, Photoshop, Soundbooth or Onlocation?
 
I switched all my comps to Vista when it came out, then switched all of them back to XP a couple months later. I'm hoping to skip Vista and jump to whatever is next if I can.
 
kinobairn said:
I'm sorry to hear about your problems. CS3 works great with Vista X64. Vista is listed as a supported operating system.

CS4 works great on Vista x64 and 32, you must have some problem with your setups or hardware. Can you list what hardware you're using? Is it a clean install of vista? What drivers are you using for your display card and what card is it? Are you talking about playback with Ae, Premiere, Encore, Photoshop, Soundbooth or Onlocation?
Click to expand...


Clean install, computers came with Vista. On 1 computer I can see some issues maybe, but not all 3. Issues with Premiere and AE. Didn't even try to bring up the other programs.

HP and Compaq.
Intel QX6700 and 6600, 8 gigs of ram

video cards:

Nvidia GeForce 9800 GTX
GeForce 8800 GT 512MB
Radeon HD 4850

CS3 runs fine on 2 computers, never an issue, but it crashed the 6700 with the 9800 GTX card. So I swapped out that card with a GeForce 8600 GT and CS3 works fine now, on all 3 computers. I'd figure I could stick the 9800GTX back in once I installed CS4, but wow, crashes galore.

Thanks again.
 
Tom said:
I switched all my comps to Vista when it came out, then switched all of them back to XP a couple months later. I'm hoping to skip Vista and jump to whatever is next if I can.
Click to expand...

Hahaha, good move. I'm "in the know" so I stayed Vista-free all the time. It is complete disaster of an operating system. And, I am not so sure the replacement will be any better given Balmer is in command. :clown2:
 
sotty said:
Clean install, computers came with Vista. On 1 computer I can see some issues maybe, but not all 3. Issues with Premiere and AE. Didn't even try to bring up the other programs.

HP and Compaq.
Intel QX6700 and 6600, 8 gigs of ram

video cards:

Nvidia GeForce 9800 GTX
GeForce 8800 GT 512MB
Radeon HD 4850

CS3 runs fine on 2 computers, never an issue, but it crashed the 6700 with the 9800 GTX card. So I swapped out that card with a GeForce 8600 GT and CS3 works fine now, on all 3 computers. I'd figure I could stick the 9800GTX back in once I installed CS4, but wow, crashes galore.

Thanks again.
Click to expand...

It would be helpful if you could tell when it crashed? I've got a clean install of vista x64 with all updates and SP1 with the Master Collection CS4 running on a q6600 machine with 8 GB of ram and it's very stable. Can you reproduce a crash doing the same thing every time, if so, give me the steps and I'll try on my side. Do you have the latest drivers (that windows wants, not the latest from nvidia's website, I've learned that the GFX card companies don't focus on quality for all their cards, that the newest drivers are usually just to eek out performance from gaming cards and not necessarily the most stable, so get the drivers from microsoft update)? I know that if there is a bug that can be reproduced on more than a few systems, that Adobe will listen and fix any issues. They do listen, that's for sure.
 
I should chime in here and submit a strong endorsement for migrating to VISTA.

The overwhelming majority of recently converted VISTA users has been positive in my experience.

As long as your hardware is known to be functioning properly and 100% VISTA compliant (which practically all new parts and workstations are today) then you should not have any problems with reliability or performance.
 
Guys,

Check your hardware and software and make sure nothing is interfering with something else, because my experience with Vista 64 has been outstanding. Once I eliminated all the "niceties" that Vista dangles in front of the consumer crowd and that we professionals don't need, it started running all of my programs, including the full CS3 suite, way smoother and, dare I say, quicker than XP ever did. So leave the prejudices behind, learn how to clean up your operating system from anything you don't absolutely need (I don't even connect to the web on my working systems) and get moving with it.

Just my two devaluated rupies,
 
Adobe support isn't any help. All drivers are updated. Just a bad program right now for them to be pushing it out. Again, all three of my computers, all different configurations.
CS3 worked w/o any issues really. CS4 is a bomb.

cs4-2

cs4-3
 
CS4 is working fine for me - you sure it's not something with your system?
 
CS4 working well here too. I would suggest that despite having this experience on several systems, the problem might lie elsewhere. Besides CS4, what else is common to all these systems? I would suggest looking for something that is common (video card) and perhaps incompatible with CS4.
 
I'm having the same problem with jittery video in Premiere CS4 that Scotty mentioned. Like Scotty, CS3 worked perfectly with the same hardware (Quad Core Q9400, Nvidia 9800 GT display card) that I'm using now. I spent hours defragment the hard drive and that didn't help. ...also reinstalled CS4, but that did nothing either.

I noticed that Scotty mentioned that he was using an Nvidia 9800 GTX card. Since that's very similar to the 9800 GT, I'm going to swap out my 9800 GT for an Nvidia FX4500. Hopefully that will solve the problem. I'll keep you posted.

Any thoughts on whether the FX4500 would perform better, worse, or about the same with After Effects and Premiere CS4 as my Geforce 9800 GT?

Mike
 
sotty said:
Clean install, computers came with Vista. On 1 computer I can see some issues maybe, but not all 3. Issues with Premiere and AE. Didn't even try to bring up the other programs.

HP and Compaq.
Intel QX6700 and 6600, 8 gigs of ram

video cards:

Nvidia GeForce 9800 GTX
GeForce 8800 GT 512MB
Radeon HD 4850

CS3 runs fine on 2 computers, never an issue, but it crashed the 6700 with the 9800 GTX card. So I swapped out that card with a GeForce 8600 GT and CS3 works fine now, on all 3 computers. I'd figure I could stick the 9800GTX back in once I installed CS4, but wow, crashes galore.

Thanks again.
Click to expand...

Thanks for this info. I just installed Vista 64 and found my video card messing up the whole system. After reading this I bought a GeForce 8800 GT 512MB (for cheap, too!) and volia! Problem solved! Thanks!
 
I think I know what is causing your problems

I think I know what is causing your problems

Dear Thomas,

I have had the same issues with cs3 where I get random crashes, or sorry Adobe Premeire pro has encountered a serious error. I got these problems;

1. Trying to razor blade and move a clip (Adobe Premeire pro has encounted a serious error).

2. Just opening Premiere(Adobe Premeire pro has encounted a serious error).

3. DV/HDV capture from Premeire pro (Can't Activate Recorder try re-setting camera).

4. Adobe media Encoder cs3, (Unkown error occured) trying to export an edit as Quicktime h264 for the web.

5. Premiere Pro taking ages to load a new project or open an existing edit.

6. After Effects closing with serious error, when trying toopen, or edit dv files.

7. I open an DV AVI file into Adobe Encore DVD CS3. I try and encode a video file, it gets to transcoding the video then audio, as soon as it finished the audio transcoding part. I get the following error message.

I get a error box in Encore

1st error box Adobe Encore
Adobe Encore Debug event
Adobe encore has encountered an error
[..\..\Src\Time.cpp-105]

2nd error box Adobe Encore
An input contract violation has occured!

I click on the continue tab on the error dialogue box. I then get this error crash window from Encore.

Problem signature:
Problem Event Name: APPCRASH
Application Name: Adobe Encore.exe
Application Version: 3.0.1.8
Application Timestamp: 46cf7628
Fault Module Name: SonicAuthorCore.dll
Fault Module Version: 3.0.0.268
Fault Module Timestamp: 465d184c
Exception Code: c0000005
Exception Offset: 005143ae
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 2057
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

I tested various different bios revisions for the motherbaord, quicktimes, Nvidia drivers for graphics and the motherboard chipset, clean build of xp, Vista. I did cpu stress test, memory tests, tested other software. Seems to be the Aodbe cs3 Video applications which were unstable After Effects, Encore, Premiere pro. I also tested different graphics, ram etc. Adobe tech support said it was a hardware issue.

Here are my specs;

INTEL Q6600 2.4GHZ 8MB CACHE
Power Supply 550w Seasonic SLI
Graphics XFX NVIDIA 8800gtx
ASUS P5N32E-SLI PLUS MOTHERBOARD (Latest Bios, also tried olderones)
Elixir 4X1GB PC8500 1066MHz CAS 5-5-5-15
Sata 2 320GB, boot drive, tested with IDE drives as well.
Sata DVD RW/ tested with Sata and IDE
OS: Windows XP Professional 32bit with sp3 tested with Vista Ultimate 32 bit with Sp1

I been having these issues for months, I got a new HP XW8600 3ghz dual Xeon at 3ghz, Nvidia Quadro fx 3700, 8gb of ram running Vista Business 64bit. I tested with cs3 and so far seems rock solid.

So I can only think it's the chipset on the motherboardi had the Asus as it used Nforce Nvidia drivers.

So maybe the motherbaord, or the cpu Intel q6600 with Nvidia graphics card?

List your specs so i can see if there is soemthing similar between them.

Thanks,

Leo
 
I know Adobe has spend a significant amount of time testing on Vista (64-bit recommended) so it's weird that you're having this much trouble with it. It runs fine on all the systems I've tried it on.

It should however work fine on XP if you want to use that instead. The REDCODE importer requires CS4 (Premiere Pro 4.0.1 and After Effects 9.0.1). It will not work on CS3 because we're depending on certain features and bugfixes that did not exist before the latest CS4 update.
 
Rob Lohman said:
I know Adobe has spend a significant amount of time testing on Vista (64-bit recommended) so it's weird that you're having this much trouble with it. It runs fine on all the systems I've tried it on.

It should however work fine on XP if you want to use that instead. The REDCODE importer requires CS4 (Premiere Pro 4.0.1 and After Effects 9.0.1). It will not work on CS3 because we're depending on certain features and bugfixes that did not exist before the latest CS4 update.
Click to expand...

Hello Rob,

Have you seen a big performance jump with cs4 with the video applications, Premeire pro, on a hp xw8600 with 3ghz dual Xeon, 4x2gb ddr2 ram, nvidia Quadro fx 3700 running on Vista 64bit with the Red Importer over a standard XP build with cs4 with 4gb of ram?

Thanks,

Leo
 
Every experience I have had with Vista has been a disaster. I have had 3 high end Vista64 systems in the office that were totally useless for real work, and consumer products are even worse. I have bought 5 systems in the last month, all of which I got with the XP downgrade, including my laptop. I am trying to transition to XP64 on as many systems as possible, since that seems to be the best of both worlds, but I am still missing a few codecs and such.
 
Not necessarily the OS. Media Composer on Vista or XP hasn't crashed once for me. Been using it several months.

Just normal shoddy Adobe QA. They sell features before stability. That's why I stopped using Premiere 6 in the first place.

I say this as a daily After Effects user BTW.

Bruce Allen
www.boacinema.com
 
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