Resolve 8.2 Beta Install Nuked My Decklink HD Extreme 2

[Doug Beatty]

I had a hell of a time figuring this one out myself, so I thought I'd share my experiences. Here are my system specs. I'm running OSX 10.6.7 and Resolve 8.1 was running fine with my GTX 280 and Extreme 2, but when I updated to 8.2 beta the card would only output a green or black screen to my JVC VT20L1 via Y'PbPr and Samsung LCD TV via HDMI.

I also noticed that the Decklink video output would not "stick" to 59.94 when importing 24p footage and would switch to 1920x1080 24PsF by itself.

Aside from that, I thought maybe the card needed to be re-seated, so I pulled it and restarted- then shut down and plugged it back in...still nothing.

Fearing a bad card, I switched the 280 and the Decklink slots and I was surprised to see that OSX recognized the Decklink as a GPU and was sending my desktop out via HDMI to my LCD. The card obviously was not the culprit.

I deleted the Blackmagic Design Resolve plist file in my Library thinking something got corrupted during the upgrade. Shut down, re-start without the card. Shut down again, switch the GPU and Decklink back to their original slots, re-start and...still nothing. I went to bed pissed off.

To solve it, I did a complete uninstall of Blackmagic Design Desktop Video 8.6 and Resolve 8.2 beta as outlined in this post and rolled back to Desktop Video 8.2.

Another re-start and a re-install of Resolve 8.1 and a second re-start and I'm back up and running.

What's funny is that Resolve 8.1 updated my Desktop Video to 8.6 and it still works, so 8.2 looks like the culprit here. Beware! At the moment it appears Resolve 8.2 beta does not support HD Extreme 2 cards in OSX 10.6.7

 

[Alexander Ibrahim]

I am not sure about the version of your card.

Is the Decklink HD Extreme 2 an older version no longer sold by BMD? Or do you mean the Decklink Extreme 3D+ (i.e. the updated HDMI 1.4 version) ?

 

[Doug Beatty]

this is the v2 extreme that is no longer for sale by bmd.

 

[Doug Beatty]

I'm still having weird issues with my Decklink. Each time I uninstall and re-install Desktop Video 9.2 my card works perfectly with Premiere CS5.5 and Resolve. However, after shutting down and re-starting I get error messages on my SDI component out to JVC V20 saying that the video is out of range.

I didn't adjust anything in system preferences, Desktop Video recognizes my card as the HD 2, and things work fine the first time every time. Now, Resolve and Premiere freeze when trying to play back a timeline.

Is there some sort of setting cache that's being corrupted? Software installs fine, no warnings. What's weird is that my system has never showed the Decklink HD 2 as a PCI card and I'm imagining it should be.

Any input would be appreciated. Pulling my hair out on this one!