Resolve 10.1.4 or higher crashes

[Tom Chase]

Hi all,

About two weeks ago I was using Resolve to grade some footage from the Epic and it worked great. Saw an update to resolve (10.1.5) installed it and got pulled off to another project. Tried opening its last night and all I get are crashes. It loads, puts me into "select user" window, I do that fine. If I select a previous project - as it's loading it crashes. When I start a new project it get's me to the media pool page and when I start selecting footage it crashes (doesn't matter if it's R3D, MOV, or what - sometimes the act of opening a folder crashes it out).

I am using a:
Mid 2010 2x2.4 Quad tower
26GB of Ram
NVIDIA GeFORCE GTX 780 3GB
Decklink Mini Monitor Card
OSX 10.9.2
Avid Artist Color

All times I did not have the Artist Color connected. Like I said two weeks ago it worked fine. Now not so much, I was able to find Resolve 10.1.2 but it doesn't see the Decklink so I have no output.

I'm going to try to find 10.1.3 and see if that helps but does anyone have any suggestions?

Thanks again

Tom.

 

[Marc Wielage]

I'm going to try to find 10.1.3 and see if that helps but does anyone have any suggestions?

Contact Blackmagic Design support in America (9A-5P PST):

(408) 954-0500

 

[Tom Chase]

Thank you
Tom

 

[Rohit Gupta]

Make sure you are running latest CUDA 6.

 

[Tom Chase]

got the latest CUDA going on.

 

[Marc Wielage]

Also make sure you're running Blackmagic Desktop Video 10.1.1. You'll need that in order to talk to the Mini Monitor. This device should also come up as an option within Resolve.

I'm running Resolve 10.1.5 under a similar setup with no problems, but I do have to jump through a few hoops in order to get MC Color happy, and Eucontrol to recognize the controller. No problems once the devices do their handshake via Ethernet.

 

[Paul Provost]

DV 10 immediately freezes both my computers. Has since first version. I only use 9.9.3 with all Mac OSs (I have like 5 boot drives right now...)