REDCine-X PRO Build 30 Does Not Display R3D Clips

[Stivan Widick]

I am no longer able to view R3D clips in REDcine-X Pro with the current build. The RED Player works fine. When I load a clip by double-clicking it or dragging it into the preview window, I will briefly see the image, which then quickly dims to about half brightness, and then the preview windows goes black. I also get a black preview window for clips on the timeline. Any ideas? Anyone else? The footage is all RED Epic, at various resolutions and frame rates. Thanks.

REDcine-X PRO Build 30.33198

RED Rocket
Driver: 1.4.36.0
Firmware: 1.1.17.3

Windows 7 x64, 64GB RAM, i7 6-core, nVidia GTX 680, GTX 580

 

[Stivan Widick]

On the bottom right of the preview window, there's an orange spinning "busy" (I assume) indicator, that's there even when I've first launched the program and haven't yet loaded a clip.

 

[Phil Holland]

Hi Stivan.

I would try a couple of things.

First enable and disable your Rocket. I'm sure you've done that.

Next. Under Edit>Preferences>System

See if GPU Mode Selection states Disable GPU, OpenCL, or CUDA. If you are using OpenCL or CUDA acceleration make sure your video card is selected. If any of that changes you will need to restart Redcine-X Pro for the settings change to take effect. There might even be a GPU conflict with one of those cards, so maybe just enable the 680 for instance.

Also, make sure you have the latest driver for your GPU of course.

 

[Stivan Widick]

Thanks, Phil. I played with all of that a bit. I'll try a few more combinations.

 

[Stivan Widick]

...And today it's just working. I'd tried different settings yesterday, stopping and starting RCX, even rebooting at least once. It never worked, but today it's fine. The settings look happy--Rocket enabled, both cards enabled for CUDA. I noticed that it had defaulted to OpenCL when I'm usually set to CUDA. Must've just taken a few starts/stops to really take. Thanks again, Phil! Enjoy your weekend.