Gene Sung
Well-known member
Another thing to think about is customer service. Red has insane customer service. Best I've ever experienced for any camera company.
Sony CS from personal experience is pretty good if you live in LA. Then you can just stop by the Sony Service Center and they are always super helpful. If you don't live in LA, you have to deal with a clueless CS rep at a call center, then it sucks as I've been through that as well.
Black Magic, as reported by many, has a reputation for bad / very slow CS.
Sony CS from personal experience is pretty good if you live in LA. Then you can just stop by the Sony Service Center and they are always super helpful. If you don't live in LA, you have to deal with a clueless CS rep at a call center, then it sucks as I've been through that as well.
Black Magic, as reported by many, has a reputation for bad / very slow CS.