RED IN EUROPE? Bye bye UK... and now?

[Toni Tur]

I have a question, now that the UK is outside Europe, what will happen to Europeans with the service with RED?

because sending to RED USA does not seem viable since it adds customs expenses and longer waiting times.

is there any other HQ planned in europe?

Any news?

 

[William Long]

Yes, this is a really pertinent question?
Pinewood and CVP are no longer accessible to the continent and I bought all my cameras through them.
It feels crazy that there is no real RED Europe that is easy to approach for sale and service.

 

[Bastian Meier]

I have a question, now that the UK is outside Europe, what will happen to Europeans with the service with RED?

because sending to RED USA does not seem viable since it adds customs expenses and longer waiting times.

is there any other HQ planned in europe?

Any news?

I think that if you send a product for repair to the US you would not have to pay for costumes, it might just be a pain in the ass to get the right forms and the customs office to actually understand what's happening.
and of course the longer waiting times, and shipping times suck.

 

[Christoffer Glans]

I brought this up back when Brexit was voted for, but people just dismissed it because it would take time. Well, that time is now and Red has not really given any solution to this for EU customers. The latest equipment that we got was the Komodo, which I could handle as usual within EU customs handling. But now, I'm not sure how things will be handled. All EU members ordering directly from Red gets VAT on top of VAT and import VAT on top of that. Ordering within EU only applies country-based VAT.

So what is Red's plan here? Will they reopen Red Berlin, which would have been a great option. As far as I have read about Brexit and the decided deals with EU; only products under $300 can be bought with EU applied regulations. Most of the equipment from Red appears over that limit.

So, Red needs to open a Red office in a country within EU, like they previously had with Red Berlin, or they would need to have a special deal with Great Britain and EU in order to handle orders even though they physically are located at Pinewood.
If not, EU customers get VAT screwed whenever ordering from Red.

I'm not sure what the status is, but it seems Red no longer writes on this forum, or at least there's been a major decline in community communication. Maybe Red shifted to just an inner circle of customers instead, but this issue needs to be communicated to all EU customers so that we know what the future will look like for our Red accounts. So I would urge Red to take note of this.

 

[Toni Tur]

The Proforma invoice of my Komodo issued in October, comes with a VAT from France, I remember that before they came with VAT from UK ...
is it possible that it is the RED movement? a central in France?

 

[William Long]

With all this in mind, I'm actually wondering where I should order a Komodo - when they become available again!?

Where did you order yours Christopher?

 

[Christoffer Glans]

With all this in mind, I'm actually wondering where I should order a Komodo - when they become available again!?

Where did you order yours Christopher?

As I mentioned, this was before Brexit took effect, so around two-three months ago. I ordered through mail with the support team, since there was an error on the order page for the EU version of red.com. Through them, they set up an order with removed US and UK VAT. Right now I think Red UK won't be able to do that because of Brexit, so this is exactly the question I ask Red; how will EU customers handle orders going forward? Since there's no Red Berlin anymore and there's no other EU office I know off at this time. If it's possible to go through Red UK as before, then that's fine, but we need to know how to order as EU customers or else we will get triple VAT applied throughout the order.

 

[Kristin Stewart]

Well, Red hasn't still understood, I keep repeating myself from the very beginning...

I've been saying this since the very beginning of the Red Europe implementation in London. Red never listened, they'll learn it the hard way, as usual ;-)

I've always been an advocate of a true European Center in Germany : Germans have a great history in cinema gear, they speak English fluently, their professional mentality is similar to the American one, their location is in the middle of Europe, taking into account that the future of Europe is East. And Russians will be able to buy from Germany too, because this country has good international relationships with them. So, what Red is waiting for ?

;-)

Kristin

 

[William Long]

+1 to a new RED Europe in Germany.

The one in England at Pinewood is unfortunately completely redundant now - CVP UK too.

 

[John Marchant]

Goods sold from the UK to the EU now simply don't have UK VAT applied to them. We used to have to charge VAT if there was no valid EU vat number, otherwise it was not applied.

Now, you as an EU customer no longer need an EU VAT number to avoid the UK VAT. So actually those EU customers who aren't VAT registered are now better off, and those who are VAT registered are exactly as before.

Brexit is a stupidity in many respects, but in this specific regard it's had only positive effects for EU customers of UK companies.

 

[William Long]

Yes that's true John. But customs, tariffs etc what happens there?

 

[Toni Tur]

Yes that's true John. But customs, tariffs etc what happens there?

Exactly, that's the question! what will happen with customs?
the best thing would be to have a RED in Europe.

 

[Kristin Stewart]

Brexit is a stupidity in many respects, but in this specific regard it's had only positive effects for EU customers of UK companies.

Unfortunately that's what Brexiters like to think but when leaving the European market, you're also leaving the freedom of goods' exchange. Even if taxes don't apply, there will be customs and controls, like it or not. And that means hassle and issues, so hidden costs, for European customers who will always prefer to buy from another European country where these problems don't exist. Europe will never let the UK make social dumping and bad competition, which was the UK first aim but will be their nightmare. It's about time Red settles a good and proper European Center for all European customers if they want their money and support. Or it will be another win for Arri, again.

 

[Uros Zuraj]

As John said. Just that the non VAT registered will pay the local VAT upon import. The registered VAT companies will also pay the VAT on import but deduct it from their incoming-outgoing VAT... same as if they buy a gear in their own country they still pay vat but its dedcuted at the end of the month or 3months...

 

[Toni Tur]

As John said. Just that the non VAT registered will pay the local VAT upon import. The registered VAT companies will also pay the VAT on import but deduct it from their incoming-outgoing VAT... same as if they buy a gear in their own country they still pay vat but its dedcuted at the end of the month or 3months...

The VAT is more or less clear, the problem will be the tariffs and paying the import manager who normally charges a percentage of the value for the paperwork and bureaucracy, and precisely the RED products are not cheap ...

We will see what happens in a few months ... it is possible that the agreements regarding tariffs and others between the UK and the EU will be clarified?

 

[John Marchant]

The VAT is more or less clear, the problem will be the tariffs and paying the import manager who normally charges a percentage of the value for the paperwork and bureaucracy, and precisely the RED products are not cheap ...

We will see what happens in a few months ... it is possible that the agreements regarding tariffs and others between the UK and the EU will be clarified?

The trade deal that now exists between UK and EU is zero tariff, zero quotas. So really nothing has changed in that respect either, from the perspective of an EU customer of a UK company.

It very much begs the question, what was it all for? But the surrounding social political stuff is a whole other, much darker conversation. This simple economic aspect is, fortunately for all of us, not unlike the status quo.

 

[Toni Tur]

The trade deal that now exists between UK and EU is zero tariff, zero quotas. So really nothing has changed in that respect either, from the perspective of an EU customer of a UK company.

It very much begs the question, what was it all for? But the surrounding social political stuff is a whole other, much darker conversation. This simple economic aspect is, fortunately for all of us, not unlike the status quo.

Perfect then! I had heard something that it was duty free up to a certain invoice amount ...
I hope and wish that you are right and that nothing really changes.

 

[Kristin Stewart]

The trade deal that now exists between UK and EU is zero tariff, zero quotas. So really nothing has changed in that respect either, from the perspective of an EU customer of a UK company.

It very much begs the question, what was it all for? But the surrounding social political stuff is a whole other, much darker conversation. This simple economic aspect is, fortunately for all of us, not unlike the status quo.

NO, it's a mistake to say that nothing will change. Of course things will change : all the goods will have to go through customs even if there are no taxes. It's a lot of paperwork and all the European people who had to send their Red gear for repair through customs know the nightmare. I was one of them when Red UK didn't exist. And a few days ago I had to cancel some items bought in the UK on hold at the border. It was easier for me to buy to same goods again from Germany.

 

[William Long]

In Sweden, you will have to fill out a custom form, pay VAT and any other duties that are applicable, before receiving the incoming goods.

The process is more time consuming, complicated and costly.

 

[Christoffer Glans]

The trade deal that now exists between UK and EU is zero tariff, zero quotas.

You can't go around customs. It still creates a lot of hassle for the handling of equipment between EU customers and Red UK. And if goods over $300 don't get to be handled like before Brexit, it means almost every product Red has in store.

Red needs a Berlin office. It's irrelevant how stupid Brexit is, it happened and Red should make it clear to us EU customers what will happen now. A reopening of the Berlin office is in my opinion the most rational solution, so I would urge Red to think about doing so.