Welcome to our community

Be a part of something great, join today!

Log in
  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

RED 7" monitor touch screen problems?

M Naslund said:
https://www.youtube.com/watch?v=cLQBeKalfKM&feature=youtu.be

Same thing for me just now. Brand new right out of the box. Also non-repsonivness after a while. Running it with a brand new Scarlet-W. Was using my old 5" Touch LCD until now as the 7" was delayed. No problem with the 5" (and not for the last 2 years I used it with my old RED Epic MX) Extremely annoying.
Click to expand...

Hey there, this is not an issue with the screen - but rather a bug with the output. It does not affect any footage. The non-responsive issue is new, and not common though. To fix the 7" - make sure your camera's firmware is all the way up to date and the issue should disappear. Also, it does rear its silly head every now and then again - but a simple restart will alleviate it appearing.
 
M Naslund said:
https://www.youtube.com/watch?v=cLQBeKalfKM&feature=youtu.be

Same thing for me just now. Brand new right out of the box. Also non-repsonivness after a while. Running it with a brand new Scarlet-W. Was using my old 5" Touch LCD until now as the 7" was delayed. No problem with the 5" (and not for the last 2 years I used it with my old RED Epic MX) Extremely annoying.
Click to expand...

I'm having a similar issue that started the same way and progressed. Does it happen with a fresh battery and then eventually go away after 5 or 10 minutes?
 
Just got a new brain and can confirm the same issue! I'm now doing my own extensive testing to send over to the good folks at RED. But yeah, so far, everything indicates a problem with the brain. My loaner using all the same setup configurations has no issues.
 

Attachments

  • 20170605_135123.jpg
    20170605_135123.jpg
    93.7 KB · Views: 0
We were about to purchase a 7" monitor for our Epic-W. Maybe we should hold-off until they iron out the bugs huh!
 
Have had mine for 2 1/2 years now and haven't had any issues either. Though, I've known a few people to have troubles. Seems to be a hit and miss.
 
It appears to be power related issue with certain DSMC1 line of cameras. When it works, it's a pretty nice monitor though. Have there's been any similar reports of this happening on DSMC2 brains?
 
You must log in or register to reply here.
Back
Top