Order and Payment Unofficial FAQ

[Jason Rudd]

One thing I haven't been able to find here or at the red.com policies.

What if we want to cancel an order for Scarlet, due to a possible long wait. Do we get our deposit back?

 

[Brent Carter]

Also would like to know who my rep is..

Your rep is assigned closer to order processing.

BC

 

[Brent Carter]

One thing I haven't been able to find here or at the red.com policies.

What if we want to cancel an order for Scarlet, due to a possible long wait. Do we get our deposit back?

Of course.

BC

 

[Danai Chutinaton]

Thank you! Reduser is a great resource though i feel like its a part time job keeping up to date sometimes. Your faq is very much apprecited.

 

[Adam Beck]

Brent,

Hopefully you got to take a vacation before November hit, it looks as if your in for a long haul.

Adam

 

[Brent Carter]

Haha, maybe next year : )

BC

 

[Sascha Rossier]

+1 for Gavin & Brent ... Thanx a heep!

 

[Detlev Eller]

... excellent post Gavin ... thanks (!)

 

[Stefan Antonescu]

Sticky please. Thanks Gavin.

 

[Carter Cammack]

Can we STICKY this before it gets buried?
And YES, Scarlet is shipping.

http://www.reduser.net/forum/showthread.php?67129-1st-Scarlet....

 

[Gavin Greenwalt]

I updated shipping and tax info.

Anyone have any shipping info for prices to the east coast and next day air from their Epic-M packages?

Also am I correct in that only WA, CA and NV residents get charged tax by RED?

 

[Justin Talley]

Thank you so much for this!

 

[BrandonChristensen]

I updated shipping and tax info.

Anyone have any shipping info for prices to the east coast and next day air from their Epic-M packages?

Also am I correct in that only WA, CA and NV residents get charged tax by RED?

That is what Brent told me in a PM.

 

[Sean Lee]

So if I have the package delivered to NY, there'll be no tax?

 

[Nathan VanderByl]

I haven't been able to find any information on how long we can wait to pay the balance? The unexpected price hike + christmas make for a bad combo!

 

[Gavin Greenwalt]

Correct if you aren't in WA, CA or NV (in the US) you won't be charged tax. I don't know about international shipments and Duty/Customs etc.

You will probably need to report the purchase though to NY if you have a use/sales tax.

You can wait to pay the balance until 10 days after you come up in the queue.

 

[John Bellari]

Will "Red Armor for Dragon Upgrade" be available on used Scarlet-X without Red Armor
once the New Sensor becomes available?

 

[Carter Cammack]

Can we STICKY this or keep it on page 1 so RED can ship cameras instead of surfing and sifting our babble?

 

[Sean Lee]

You will probably need to report the purchase though to NY if you have a use/sales tax.

What do you mean report the purchase through to NY? You mean provide a NY address for delivery?

 

[Hrvoje Simic]

Hats off, Gavin.