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  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

odd bugs in new scarlet firmware, onset now... will keep posting findings.

Timur Civan

Timur Civan

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Few things, these are new bugs that weren't in last firmware.

1: camera won't stop recording. Gets locked in rec mode, and won't stop till you force shutdown. Then corrups the clip. Happened twice. Lost 20 min of footage. I'm very sad.

2: RAW view doesn't work

3: audio has a small beep that only kicks in when you record. About 4 cycles a sec, and its very low but there. May just be in headphone regurn. Haven't checked clips yet, will update when I get to DIT station.

Will keep updating. Any ideas red folks?
 
I had same problems with my scarlet. The rec button was not stopping anymore the camera from recording and I had to shut down loosing the last clip recorded! I think red is selling dreams but not real working cameras!
Love the picture but I use it for work and I need stability as may other brands offer to their clients! Very upset with everything especially thinking that they are selling remote and side handle with photo option that is not enabled yet....it is like I am selling a car with 5 speed but in reality it has only 4....not legal I think...
And another dirty game of having all the clients waiting for parts in backorder and a bunch of black market thefts ready to act in their dirty game selling red parts for double price....ridiculous!
 
What serial number is your Scarlet?

Jim

marcelocresta said:
I had same problems with my scarlet. The rec button was not stopping anymore the camera from recording and I had to shut down loosing the last clip recorded! I think red is selling dreams but not real working cameras!
Love the picture but I use it for work and I need stability as may other brands offer to their clients! Very upset with everything especially thinking that they are selling remote and side handle with photo option that is not enabled yet....it is like I am selling a car with 5 speed but in reality it has only 4....not legal I think...
And another dirty game of having all the clients waiting for parts in backorder and a bunch of black market thefts ready to act in their dirty game selling red parts for double price....ridiculous!
Click to expand...
 
Patrick Grossien said:
He wasn't asking Timur.
Click to expand...
Yes, only about serial #s ;-)

Till having information on the serial number, we only know here the name of the poster. A different one can be anything, as for instance the 2nd one who joined the 'party' (even though, he's adding some pertinent details on his complaint).

Being Timur, it is legit enough to wonder about. The ID of the user is, then, the only piece of the chain that counts. The point is: mass selling means to see spread all over the angles the viewpoint on 'our' business strategies, company's policies and so on. Criticism is a natural pop-up. Also useful if fair, IMHO. In any case, where else we see the owner of the brand to listen the 'customer board' as on reduser?


<PS:> The great danish physicist Niels Bohr left us such a quote which says: «The opposite of a trivial truth is false; the opposite of a great truth is also true.»
 
I'm real. :)

after a couple boot cycles the raw check started working again. I isolated the problem i think. you have to exit out of all the menues before you hit record. Hitting record when in 1:1, raw view, FalseColor etc.... seems to trigger anomalies. once its rolling you can go back to focus check, FColor, clipping view etc... just exit out before hitting record. simple enough. the corrupted clips i already sent to tech support with a log.txt file.
 
marcelocresta said:
I had same problems with my scarlet. The rec button was not stopping anymore the camera from recording and I had to shut down loosing the last clip recorded! I think red is selling dreams but not real working cameras!
Love the picture but I use it for work and I need stability as may other brands offer to their clients! Very upset with everything especially thinking that they are selling remote and side handle with photo option that is not enabled yet....it is like I am selling a car with 5 speed but in reality it has only 4....not legal I think...
And another dirty game of having all the clients waiting for parts in backorder and a bunch of black market thefts ready to act in their dirty game selling red parts for double price....ridiculous!
Click to expand...

:skep:

What a crock of shit. Genuinely gave me a good chuckle though.

Cheers

Lliam
 
Pulling stills from motion with a high shutter speed is an incredible stills mode Marcelo, good enough of a "five speed" for Bruce Weber and David Fincher...

Dont let a little plastic switch stop you...

Timur, best of luck getting this resolved.
 
Hi,

Just been testing my one out.

RAW View does not work when recording.

But it does work when in standby.

When image zoom is on and I hit record, it goes into a yellow record indicator, then it goes weird on screen, then it jumps out of image zoom and record indicator goes red.

Audio sounds fine through headphones.

Scarlet #1022

Cheers,

Ben
 
marcelocresta said:
I had same problems with my scarlet. The rec button was not stopping anymore the camera from recording and I had to shut down loosing the last clip recorded! I think red is selling dreams but not real working cameras!
Click to expand...
As if other systems would not have their kinks... Seriously?
The RED cameras are cinema cameras first and foremost. So the photo option is just a boon (and pulling a single frame is almost just as good [aww ryan beat me to this] ;) )
A missed shot will be done again. Happens on set a many times a day, if you don't film like Ed Wood. If it is THE ONE shot that must not go wrong, user a. not a camera that is known to have some bugs, which is even an official statement of the company selling it and b. use more then one camera, because shit happens. And it happens to any camera.

Love the picture but I use it for work and I need stability as may other brands offer to their clients!
Click to expand...
Who does? I'd like to see them. And I am sure I will find stories to mishaps for any device ever built by man.

and a bunch of black market thefts ready to act in their dirty game selling red parts for double price....ridiculous!
Click to expand...
This is hardly REDs fault I guess.
 
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