Non-MX trade-in for stage 3

[J.D. Frey]

Howdy,

I didn't see this mentioned anywhere in official red info, but does a Red One without the MX upgrade impact the price for the stage 3 upgrade? Until now I was just assuming a working camera, but might be a bit naive on that.

Thanks,
J.D.

 

[Tim Bradley]

No it does not impact to trade in price. Any repairs needed will. My Red one (non MX) was just evaluated and had to have the audio board replaced.

 

[Brent Carter]

Does not matter what sensor is in the RED ONE (M or M-X).

BC

 

[Nick Gardner]

Slightly off topic, but why are all these audio boards being replaced? Mine needed to be replaced, and it was working just fine 2 days before I sent it in. Just wondering what the issue is. It seems like a lot of people need to get new audio boards.

Nick

 

[J.D. Frey]

Slightly off topic, but why are all these audio boards being replaced? Mine needed to be replaced, and it was working just fine 2 days before I sent it in. Just wondering what the issue is. It seems like a lot of people need to get new audio boards.

Nick

I'm not sure- it could be a hardware change that happened after release. I think I remember something like that happening just before we got ours (number 291) but I assumed that most of the early numbers were part of stage 2.

 

[Brent Carter]

I'm not sure- it could be a hardware change that happened after release.

Nope. All customers with the original version of the audio board were contacted by RED and given the opportunity to have their board upgraded - at no charge.

BC

 

[J.D. Frey]

Gotcha- thanks for the info Brent. I imagine then there may be some people that have just damaged their camera during use somehow and the audio problems are all just coincidence. I know in our case- our camera is 5 years old, so who knows what could be wrong.

However on a side note I've been editing some footage that I shot just before packing the Red One up to trade-in and I have to say I am still in love with that camera and the amazing job it does. the footage is just a little interview, but everything looks so rich. Just amazing. Sending the camera back was like packing my baby in a box. I'm heart-broken, but getting an Epic-X will be amazing all over again.

 

[Uli Plank]

We had our audio board replaced by RED then, but it needed repair when we sent it in for stage 3.
We used separate audio a lot recently, so it may just have been damaged by static discharge or whatever without being noticed. But the trade-in is still a great value never offered by any other company I know of.