No preview in finder OSX

[Tim Janssens]

Hello,

when I select an R3D file on my macbook M1, I get a nice thumbnail preview of the footage, but on my Mac Pro 2019 I only get the Red logo. Both are on the same operating system.

 

[Robert Hofmeyr]

I also no longer get previews. As far as I know everything is up to date on my computer. Macbook pro M1. I thought it was perhaps an M1 issue, but yours work on M1 and not on the older machine.

 

[Mike P.]

Did either of you ever find a solution to this... It's incredibly annoying. Was working on the same hardware, software, OS, but no longer works after clean install.

The only thing I can think is that some legacy driver that never got deleted with OS updates was what did it, but the clean install finally nuked it.

 

[Robert Hofmeyr]

Did either of you ever find a solution to this... It's incredibly annoying. Was working on the same hardware, software, OS, but no longer works after clean install.

The only thing I can think is that some legacy driver that never got deleted with OS updates was what did it, but the clean install finally nuked it.

Sorry. I have not found a solution. But I have not looked very hard. My previews stopped working and I did not do a clean install, but I am not sure what I did that killed the previews.

 

[Mike P.]

Thanks for following up Robert! Bombsquad actually knew the cause.

The solution is to use the older version of the R3DQuickLookPlugin file from RCXp v52. Not sure where it is in Windows, but on Mac it's ShowPackageContents of RCXp>Contents>Quicklook, replace the R3DQuickLookPlugin with the older version. Reboot and Bob's your uncle (or in this case, you).

 

[Alan Greene]

I'm a bit late to this one, but since installing everything fresh on my new machine, I'm seeing the same problem. Tried pulling the QuickLook plugin out of one of the version 52 builds, but it didn't solve the issue. Do you know if we need to use a specific point release of version 52? Thanks!

 

[Mike P.]

I'm a bit late to this one, but since installing everything fresh on my new machine, I'm seeing the same problem. Tried pulling the QuickLook plugin out of one of the version 52 builds, but it didn't solve the issue. Do you know if we need to use a specific point release of version 52? Thanks!

I'm not exactly sure which version of v52 they gave me, but try the R3DQuickLookPlugin from v51 (just to ensure it's the older/working one). Still not sure why they haven't swapped back to a working one, since they know the cause.

 

[Alan Greene]

I just tried the plugin from the first build of 52, and it worked! Thanks for the help!

 

[Robert Hofmeyr]

Thanks for following up Robert! Bombsquad actually knew the cause.

The solution is to use the older version of the R3DQuickLookPlugin file from RCXp v52. Not sure where it is in Windows, but on Mac it's ShowPackageContents of RCXp>Contents>Quicklook, replace the R3DQuickLookPlugin with the older version. Reboot and Bob's your uncle (or in this case, you).

Thanks. Maybe someone can share the plugin?