new scarlet... f-stop does not show up anymore?

[paul schefz]

got my scarlet with canon mount yesterday...played with it last night, the f-stop showed up, no problem....this morning...nothing...have done a restart, lens off/on...new battery...it won't show me the f-stop....so i obviously can't change it....any ideas? i am slowly getting familiar with the settings, am i missing something? thanks!

 

[Terry VerHaar]

Try removing your lens and re-seating it very carefully. And be sure to lock the lens with the outer ring. Sounds like your lens isn't making contact with the mount.

 

[Phil Holland]

What lens is it? On certain lenses that aren't supported you will initially see the aperture value, but sometimes the brain gets confused and loses it's mind.

 

[Jesper Sichlau]

Try removing your lens and re-seating it very carefully. And be sure to lock the lens with the outer ring. Sounds like your lens isn't making contact with the mount.

I've had the problem once, and this 'trick' did the job.

 

[paul schefz]

thanks...tried that a couple of times until it showed up again....all good now....was a little strange because i did not take the lens off last night and it worked when i shut the camera down....either way, i have to upgrade the firmware anyway, so that will probably help as well....

 

[Eric Santiago]

thanks...tried that a couple of times until it showed up again....all good now....was a little strange because i did not take the lens off last night and it worked when i shut the camera down....either way, i have to upgrade the firmware anyway, so that will probably help as well....

Care to tell us what lens?

 

[Bérenger Brillante]

My canon 70-200 did the same thing during a live event. After 5 minutes, the iris just disappeared from the GUI.
I've unmounted it, remounted it, same thing. After a while, it's the same.