Derek Wiesehahn
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- Apr 24, 2007
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Warning
Warning
Sent in my Red with the Birger mount (installed) and the PL mount, per the shipping instructions in the upgrade email. I received an email from John Restivo saying that they couldn't accept any camera with a 3rd party mount installed, and they were going to have to ship it back to me without doing any work. I had to argue and read their email back to them several times before they finally agreed to perform the i/pin upgrade on the mount separately. It was a pain.
Don't send your camera to them with the Birger mount on it, regardless of what you read in the email with the shipping instructions.
Warning
Sent in my Red with the Birger mount (installed) and the PL mount, per the shipping instructions in the upgrade email. I received an email from John Restivo saying that they couldn't accept any camera with a 3rd party mount installed, and they were going to have to ship it back to me without doing any work. I had to argue and read their email back to them several times before they finally agreed to perform the i/pin upgrade on the mount separately. It was a pain.
Don't send your camera to them with the Birger mount on it, regardless of what you read in the email with the shipping instructions.