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  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

New Board Exchange Schedule

Red this is for you =

Is there a concrete specifc number of off the line Cameras that already have the upgrades incorporated?

Cameras after 2500? 3000? 3500? At which point did the off the shelf numbers go out with all the upgrades?



DogDay.
 
On a related note:

Is there a specific date when Battery Plates were shipped with current gen mating pin assemblies?

I received a Battery Plate and Belt Clip about 5 weeks ago and I'm wondering if they are current gen....
 
Can't use camera serial number to determine if new audio board is in there as some people with early serial numbers got their camera delivered after it was in place. You have to use invoice date. Any camera invoiced (the date is on the invoice that came with your camera) after Sept 12 have the new audio board.

I checked my old emails and see that current gen BATTERY PLATES have been shipping since at least June.

BC
 
Brent =

Roger that! Very clear.

Merry Christmas.

Cheers,


DogDay.
 
Just completed the upgrade process for both cameras. As always, RED was fast and made it easy, even during the holidays. All good things...
 
Brent@RED said:
Can't use camera serial number to determine if new audio board is in there as some people with early serial numbers got their camera delivered after it was in place. You have to use invoice date. Any camera invoiced (the date is on the invoice that came with your camera) after Sept 12 have the new audio board...
BC
Click to expand...

Fair enough. But, since I do not know the delivery schedule, may I know when do you estimate #711 will be called to REd HQ for board upgrade?:bye2:

Thanks!
 
A lost of people have sent in their gear over the last couple of weeks since a lot of people are down for the holidays. So, we saw a huge spike in volume. That being said, next email should go out next week for your group, Luis.

BC
 
I gather Red is in the 700's at this time. I understand your reluctance to announce any kind of schedule you can not control, but it's really critical for us to be able to make plans for the upcoming year. So, at what VERY APPROXIMATE pace are the upgrades happening? 100 per month? 50? 250?. Just a rough idea will help us know if we have a sound camera in March, July, or October, which is important information.

I will have to run double system sound until then, and need to plan accordingly.
 
If anyone has questions about the upgrade program please feel free to contact myself (bfair@red.com) or John Restivo (upgrades@red.com).

Thanks,
Brian
 
First Light Films said:
So, at what VERY APPROXIMATE pace are the upgrades happening? 100 per month? 50? 250?. Just a rough idea will help us know if we have a sound camera in March, July, or October, which is important information.
Click to expand...

More per month than each of your above numbers :)

BC
 
Yeah! what number aprox., we have no any notice for our earlier #2168...

come on team!, the new ones around here are eating my market! We need sound.
 
If anyone has questions on when their camera will be up for the upgrade please feel free to contact me, brian-at-red-dot-com. I assure you we are going as fast as we can to get all of you upgraded.
 
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