Mini-mag reader

[Chase Roberts]

Hi Everyone,
I used a Mini-mag to connect to my new mac pro laptop and it stops transferring footage about 20 minutes in repeatedly. I connected to my older 2013 macpro and it transfers without stopping. is there a firmware update for the reader? I could not transfer in the field.
Many thanks,
Chase

 

[Michael Tiemann]

Hi Everyone,
I used a Mini-mag to connect to my new mac pro laptop and it stops transferring footage about 20 minutes in repeatedly. I connected to my older 2013 macpro and it transfers without stopping. is there a firmware update for the reader? I could not transfer in the field.
Many thanks,
Chase

Possibly your laptop is overheating and creating the problem as a result.

 

[Phil Holland]

They'll be others who use Macs for field transfer that will chime in, but this very much sounds like a USB timeout due to running on battery power. I recall that there was some sort of "wake-up" script a lot of people ran a bit ago to ensure longer duration offloads wouldn't die.

 

[Robert Hofmeyr]

Could it be the laptop going to sleep? If so, Phil is right, try downloading the Don't Sleep extension.

 

[Michael Lindsay]

This problem has plagued a couple of DITs I know... Most use a TB3 powered hub or similar (for USB 3 to mini mag reader) and this mitigates against the issue..

I may be getting it slightly wrong so will send this to a DIT I use that is great and had this issue..

 

[Tommaso Alvisi]

You can use a powered USB hub while you wait for the solution.