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  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

Letus Gimbal

I've preordered from batch 2, very excited to receive it. It would be great to see some footage from you guys when you get a chance. Footage from the camera mounted on the helix not footage of the helix :smile5:
 
More Scott ?!!? Can I nick name you Steve instead... we don't have enough Steve to way too many Scotts :-)
 
GT Le said:
More Scott ?!!? Can I nick name you Steve instead... we don't have enough Steve to way too many Scotts :-)
Click to expand...

Was just about to make a joke about this..

But also I want to make sure to very publicly say

THANK YOU!!!!

to you and the rest of the team, for everything you've done. For anyone who had any questions about doing business with Letus (you shouldn't have, but in case you did), all I can say is that I have literally never had a better experience with any company in my life. Full Stop. They have really gone beyond their calling today, and on this project altogether.

It doesn't look like they're having any trouble selling out, but I think they are going to be back ordered for a LONG time.

I don't endorse lightly, but I'll be a Letus evangelist for life.

:cheers2: Scott
 
I just pre-ordered from Batch #2 also…and I'm not named Scott ;-)
 
Scott C said:
Was just about to make a joke about this..

But also I want to make sure to very publicly say

THANK YOU!!!!

to you and the rest of the team, for everything you've done. For anyone who had any questions about doing business with Letus (you shouldn't have, but in case you did), all I can say is that I have literally never had a better experience with any company in my life. Full Stop. They have really gone beyond their calling today, and on this project altogether.

It doesn't look like they're having any trouble selling out, but I think they are going to be back ordered for a LONG time.

I don't endorse lightly, but I'll be a Letus evangelist for life.

:cheers2: Scott
Click to expand...

AMEN!! Congrats to you and all the Scotts!
 
Congrats Scott!
And Scott ofcourse.. :)
 
HELIX BATTERY

HELIX BATTERY

After some extensive research and testing we have decided to move forward with Lithium-ion as the battery for the Helix.

Here are some of the reasons behind this decision:

- Li-ion batteries are MUCH safer for the users.
- Li-ion batteries are the same battery cells that used in your V-mount/Anton Bauer battery
- Li-ion batteries are more stable than the Li-po batteries
- There will be no need for cumbersome re-charging process with the charge balancing lead.
- The packaging is aesthetically better since there will no longer a balancing lead hanging loose while in use.
- The Li-ion batteries are just as light weight as the Lipo.
- The new Li-ion is at 52mAh with more than 10A discharge rate (more than enough for the Helix + Camera + accessories). The reason all other gimbals are using Li-Po batteries is because they came from helicopter use which requires a very high amperage. At time, it requires a burst of up to 30A. This is why the LiPo batteries were necessary since they are the only batteries that can provide that amperage. The irony about this is that the gimbals themselves requires maximum current of couple of Amps. The funny thing is, none these of other gimbals supply power to the camera and accessories like the Helix.

The reason of the delay of the Helix delivery for the last 10 days was due to the battery situation. Once we received the final LiPo batteries we were truly disappointed, they are not up to our standard aesthetically. We immediately decided that the LiPo batteries do not belong on the Helix and decided to move forward with the Li-ion battery. We then debated over whether to hold up shipment until the Li-on batteries are ready for shipment or to release with the LiPo batteries. To be frank, the LiPo was good but just doesn't look good enough for the Helix. We then decided just to release the Helix so you all can start having fun with it.

Whoever ordered and received the LiPo battery will received a coupon to get a free Li-Ion battery for each LiPo battery that you bought. You keep the LiPo batteries you got (meaning you get a 2 for one deal). Those would all be in the Seal Team anyway :)
 
Wow, Thanks Hienle! That's pretty awesome! I have been very impressed with the way you have been so committed to your work, while maintaining an open mind to suggestions for a superior and unique product. Like filmmaking, this GB and the final leg of the Helix development has felt like a collaboration. There is only one other company I know of that does this ;) Letus is a company that I am beginning to seriously respect! BRAVO!
 
hienle said:
After some extensive research and testing we have decided to move forward with Lithium-ion as the battery for the Helix.

Here are some of the reasons behind this decision:

- Li-ion batteries are MUCH safer for the users.
- Li-ion batteries are the same battery cells that used in your V-mount/Anton Bauer battery
- Li-ion batteries are more stable than the Li-po batteries
- There will be no need for cumbersome re-charging process with the charge balancing lead.
- The packaging is aesthetically better since there will no longer a balancing lead hanging loose while in use.
- The Li-ion batteries are just as light weight as the Lipo.
- The new Li-ion is at 52mAh with more than 10A discharge rate (more than enough for the Helix + Camera + accessories). The reason all other gimbals are using Li-Po batteries is because they came from helicopter use which requires a very high amperage. At time, it requires a burst of up to 30A. This is why the LiPo batteries were necessary since they are the only batteries that can provide that amperage. The irony about this is that the gimbals themselves requires maximum current of couple of Amps. The funny thing is, none these of other gimbals supply power to the camera and accessories like the Helix.

The reason of the delay of the Helix delivery for the last 10 days was due to the battery situation. Once we received the final LiPo batteries we were truly disappointed, they are not up to our standard aesthetically. We immediately decided that the LiPo batteries do not belong on the Helix and decided to move forward with the Li-ion battery. We then debated over whether to hold up shipment until the Li-on batteries are ready for shipment or to release with the LiPo batteries. To be frank, the LiPo was good but just doesn't look good enough for the Helix. We then decided just to release the Helix so you all can start having fun with it.

Whoever ordered and received the LiPo battery will received a coupon to get a free Li-Ion battery for each LiPo battery that you bought. You keep the LiPo batteries you got (meaning you get a 2 for one deal). Those would all be in the Seal Team anyway :)
Click to expand...
I hope you mean 5200mAh Li-ion batteries, 52mAh is a little on the small side:-)
 
hienle said:
After some extensive research and testing we have decided to move forward with Lithium-ion as the battery for the Helix.

Here are some of the reasons behind this decision:

- Li-ion batteries are MUCH safer for the users.
- Li-ion batteries are the same battery cells that used in your V-mount/Anton Bauer battery
- Li-ion batteries are more stable than the Li-po batteries
- There will be no need for cumbersome re-charging process with the charge balancing lead.
- The packaging is aesthetically better since there will no longer a balancing lead hanging loose while in use.
- The Li-ion batteries are just as light weight as the Lipo.
- The new Li-ion is at 52mAh with more than 10A discharge rate (more than enough for the Helix + Camera + accessories). The reason all other gimbals are using Li-Po batteries is because they came from helicopter use which requires a very high amperage. At time, it requires a burst of up to 30A. This is why the LiPo batteries were necessary since they are the only batteries that can provide that amperage. The irony about this is that the gimbals themselves requires maximum current of couple of Amps. The funny thing is, none these of other gimbals supply power to the camera and accessories like the Helix.

The reason of the delay of the Helix delivery for the last 10 days was due to the battery situation. Once we received the final LiPo batteries we were truly disappointed, they are not up to our standard aesthetically. We immediately decided that the LiPo batteries do not belong on the Helix and decided to move forward with the Li-ion battery. We then debated over whether to hold up shipment until the Li-on batteries are ready for shipment or to release with the LiPo batteries. To be frank, the LiPo was good but just doesn't look good enough for the Helix. We then decided just to release the Helix so you all can start having fun with it.

Whoever ordered and received the LiPo battery will received a coupon to get a free Li-Ion battery for each LiPo battery that you bought. You keep the LiPo batteries you got (meaning you get a 2 for one deal). Those would all be in the Seal Team anyway :)
Click to expand...

Above is how we are being treated, below is how the other gimbal, many months late, group is being treated-

Piotr Chmielewski said:
Hello Guys,

Sorry for lack of communication - I'm on holidays from Thursday. I will update you with full information on monday.

Best Regards
Peter[/QUOTE

Who do you think is going to be in business a year from now?
Click to expand...
 
This is just another, in what is becoming a long line of, decisions that go waaaaaay beyond just "good" when it comes to the customer service and attention to detail that Letus has shown us. I continue to be blown away by the commitment to perfection that Letus is showing us.
 
scott devitte said:
Above is how we are being treated, below is how the other gimbal, many months late, group is being treated- Who do you think is going to be in business a year from now?
Click to expand...

Well, I'm on the GB you listed... whilst I'm not happy about the delays, the GB package was (or is to be) a decent value option... and a much bigger discount than the Helix. So I'm waiting on a BS4 for a little while longer ;)

The reality is, things go in ebbs and flows - the Ronin GB was going to be the best thing since the Moon Landing... and that one seems to have lost it's lustre. Who knows which gimbal will be 'king' when they're all delivered and being used... hard to say.

Part of the BS4 lure for me is I'm UK based, and EU/UK is soooo much simpler than dealing with the USA. The few dealers that stock Letus charge almost Pound for Dollar, meaning we end up paying nearly double US price when VAT at 20% is added. But I am watching the Helix with interest, and am looking forward to seeing the first demos of the unit hit the web.

Nothing is as simple as it seems at first, I think everyone in business knows this :)
 
Andy, I hope the Ronin and the BS4 turn out to be a great products and meet the needs of respective buyers perfectly. Solid, honest competition is good for everyone.

But, we have to be honest here. The "other" RU gimbal group buys have been something of a shit storm of disorganization, which is very unfortunate for all involved. In the end, good ideas are a dime a dozen but implementation, carry through and commitment are what make the difference. Yes, Letus could stumble somewhere along the line. But, they have already earned the respect and loyalty of their customer base with their actions, their attitude and their competence. They would readily be forgiven if they did. These other companies are comprised of competent and honest people. They apparently just aren't as experienced at product development and delivery. I am sure they will learn a ton from this exercise.

As for price, the "discount" you received may have been greater but what you don't know is the value of all the extras that came along with the Helix buy as price was not meant to be the selling point. And the fact that the 3-axis Helix, which will serve 95% of most of the needs of users and everything the other stabilizers will do (except, perhaps, helicopter use - we'll see), is more than $500 less than the list price of the Ronin, makes it quite competitively priced. So, where was the real value in the end?

I am not knocking the other companies or their products, and I do sympathize with the frustrations of the participants. But, right now, the star shines brightly for Letus. And I, along with many others, feel I get lucky to pick the right horse in this race.
 
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