Lens mount not recognised after Dragon upgrade

[Jon Shaw]

Hi guys,

I have just received my camera back after the Dragon upgrade and the canon lens mount is not recognised and therefore have no access to iris etc etc. Do I need to do something for the module to be seen. The mount was sent to RED with the camera, I have taken it off and checked seating etc etc but still no joy.

Jon

 

[Tom Gleeson]

Check in the manual but you can do a "discover hardware" procedure that may get you there

 

[Jon Shaw]

Thanks Tom... tried that and no joy

 

[Russ Campbell]

I had a similar problem with my Nikon mount. This happened after doing a firmware upgrade with the Nikon mount on. I reinstalled the firmware with the PL mount on and then installed my Nikon mount and everything was back to normal.

 

[Jon Shaw]

Just tried re-installing firmware with the mount attached but no joy, I don't have another mount which is a pain

 

[Gavin Greenwalt]

I think he meant try installing the firmware with no mount installed. Maybe that would work.

 

[Jeffrey Loewe]

I occasionally have this problem with my Canon mount. I always just unscrew it and take it off completely then re-install it and usually that does the trick.

 

[Jon Shaw]

Yep just done that removed the mount, re-installed software and then re mounted the canon mount still no joy, starting to get desperate now as I need the camera for a job just after Christmas

 

[Russ Campbell]

No amount of reinstalling with the actual Nikon mount on or off worked for me. I had to install the firmware with the PL mount on. Then the camera gave me the message that it was upgrading hardware and after shutting down and installing the Nikon mount, it worked perfectly again.

 

[Bob Gundu]

Try a cold boot by shutting down and restarting by holding the power button until the fans kick in.

 

[Jon Shaw]

Just tried another canon mount and it works, re-installed software with the PL and still no joy. Very frustrating as everything was working fine when I sent the camera in. Crappy time of year to happen too....

 

[Andrew Huse]

I have had an awful time with the Nikon aluminum mount. Using the 24, 35 and 50mm 1.4 G primes, the iris won't open up upon attachment. I have to deattach and reattach... sometimes takes over 100 tries before the iris opens up properly. Once I get a wide open iris, I must carefully tap the close iris button until I get the desired f.stop. If I go past the f.stop I wanted, there's no going back. The iris will not open back up. Back to attach/deattach. The crazy part is is that the iris seems to open up to all sorts of fstops (except wide open) when I'm attaching it. It's like the arm in the mount has a mind of it's own. Crazy I tell you! Crazy!

The new Nikkor 20mm 1.8... no issues at all

 

[Jordan Buck]

If another canon mount is working fine - that would lead me to believe the fault might be in your mount?

 

[Jon Shaw]

Agreed, it's just fustrating that a working mount was sent in and a faulty one comes back, bit if a nightmare as red is now closed.