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  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

Komodo shipping?

Hi I was told the same! That it was pushed to 28th of December for shipping. (Ordered on 23rd of October)

13 days to go..
 
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I ordered mine from B&H on Nov 10 and got it Monday the 14th of December. I wasn’t expecting it till January. It seems I was very lucky?
 
Try it Via one of the socialmedia platforms it seems you’ll get a faster reply.
 
You will get them faster via the Partners that’s why you got yours faster @Mhsu
 
Any updates about your shipping on your end Rakesh?

No, but I also haven't asked for a new estimate since the last guesstimate that I received close to two weeks ago now. I just figured that if your Oct 23rd order guesstimate was delayed from the 14th to the 28th, that mine probably was also.

I'm looking forward to going eagle "hunting" with my upcoming Komodo and a nice new 800mm RF lens now that RF support is out, but the lens is going to get here this Saturday and have to wait an extra week or two for a camera to mount it on... oh well.
 
I ordered mine from B&H on Nov 10 and got it Monday the 14th of December. I wasn’t expecting it till January. It seems I was very lucky?

The orders from RED take longer. A lot of people used their $1000 discount from buying a Hydrogen phone. You can only get that direct from RED. We have used a friend's Komodo a couple of times and he got his from Filmtools fairly quickly. I think the dealers are first in line. Which is ironic considering the people who have been buying R1, Epic and DSMC2 (and Hydrogen) this whole time, are still waiting.
 
Just received an email from Red that shipping of my Komodo is delayed 2-3 more weeks due to Covid (ordered mid Nov, now shipping mid Feb).

What's new to me is that Red is offering to temporarily refund my payment, and recharge me only when my Komodo is ready to ship, without changing my place in the queue.
 
I just ordered a komodo I was told It's expected to be shipped around sometime in April. that being said they told me my card would not be charged until it's ready for shipment.
 
Ordered mine 21st October, when ordered the estimated delivery time was 4-6 weeks.

After nearly 8weeks of vague ideas when it will be shipped I was finally told a shipping date which was 11 November. I still have no shipping info, so it's still not been sent.

I am being patient cos I know COVID and the fire near the factory has delayed things, but 8 weeks is testing my patients a little. Hopefully I won't have to wait much longer.

Have you ever bought a RED before? I think I waited in the Dragon upgrade queue for over a year. My Scarlet MX took 6 months.

This is all during a time when the company was growing and expanding its capabilities. Add in Covid and you've barely been waiting. Not trying to mention this to put you down, but just to give you some perspective. Manufacturing and production of a mass market product is an incredibly complex thing. COVID takes that to another level... the protocols to operate within the state of CA are incredibly strict (and for good reason). I've been lucky enough to try a Komodo. Your patience will pay off. It's well worth the safe wait.
 
That's a great question. I had been in contact with my rep through Dec. 4th. I emailed him the info he was asking for and I haven't heard back since. I've tried calling and emailing him, along with calling Red HQ, both just go to voicemail and no one has returned my vm's. I'm wondering if they've shut down due to California's stay at home order from last Monday the 7th?

Hi Omar. I had a similar problem. I think they are having issues with their support email. After weeks of unanswered emails, I eventually opened a new ticket and i then got a response.
 
Just received an email from Red that shipping of my Komodo is delayed 2-3 more weeks due to Covid (ordered mid Nov, now shipping mid Feb).

I figured the new covid lockdowns would hinder production. As Stephen Colbert calls it, "Endless Bummer."

What's new to me is that Red is offering to temporarily refund my payment, and recharge me only when my Komodo is ready to ship, without changing my place in the queue.

That's a new one for me too. Nice of them though.
 
I made my order on Oct. 24, the first estimated shipping date was the 15th of this month, and now the new date is Jan. 10th. �� Oh well
 
Have you ever bought a RED before? I think I waited in the Dragon upgrade queue for over a year. My Scarlet MX took 6 months.

That is absurd. Especially in the camera world, wait a year for anything and it'll be much less relevant of a tool than when you initially committed.
 
I placed my order 19th October vis CVP and Im somewhere around slot 100. The problem is that the read sent only 30 cameras to CVP so far, which is shame! And I agree with what Brisn said. Half a year waiting for anything is way out of reality, we are in the age of super fast twchnology growth and whats good now wont be good in a year.
 
I got my baby dragon on Thursday. Took it out the box once and put it back. I have time tomorrow to play with it. Strangely I feel like its an early xmas. Cant wait!!!
 
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