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  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

It‘s a great camera, but... some odd quality issues on #112

Deanan said:
Thanks. The lens markings are a distinct design/business topic. Product support and service issues need to go straight to the support team first so you get a better response time and less chance of being lost in the avalanche of reduser posts.
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Deanan, not to worry, I sent a mail to Brent with a clip of how the mount sounds and behaves. Everything will be good.

I understand you are separating those two issues design/business and product support. Very good, this makes sense to me...

So I'd like to bring up something related to design here...
Forgive me for beeing a bit insisting here but you might understand my situation after reading this:

On NAB 07 nobody was allowed to touch a camera, but on IBC in September I wanted to check out how the Red sits on the shoulder and when I put it up, it immediatelly accured the side handles had not enough grip.
I mentioned this to Brian and whoever was around there and was told: "Oh yes, we know this, don't worry we just had to put this together quickly for the show. Trust us, it will be VERY different when the cameras get shipped."
There were even various ideas in this little group at your booth floating around of how a stronger grip can be achieved.

Sounded good. I was happy.

5 Month later I receive my camera and it was not VERY different, it was not different at all, it was EXACTLY like it was on IBC. And again, no, it is not usuable like this!

Am I harsh? Maybe... Do I have a reason for this... I think everyone can find his own answer here.

Again: I love your camera! It's great what you did. The whole concept is exactly what I was dreaming of. But please give me the feeling of something is happening, even if I don't make it public!

Thanks,
Sebastian
 
ibloom said:
582_1199320582.jpg


Listen to "the jesus".
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Hehehe I wonder how many times one can accidentally get his hands in the shoot using this method.
Besides I like having the RUN button on my finger tips as well.
Form all handle grips out there I think Aaton has the best. Doesn't add to the weight, has the RUN button and is very anatomical.
 
Mark Pedersen said:
...is there interest in and/or any effort being made by Red to potentially implement the ARRI LDS system in the future?

If not, do you know of any possible update/workaround/mod that would allow the Red camera to read the ARRI LDS system data as it exists today? ..
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Take a look at THIS
I believe they could store the lens data along with a TC...
At least they seem to build the i-Data box for Cooke...

Take a look HERE and
Take another look HERE.

I do not know about LDS support and couldn't find either positive or negative info on that, but CMotion is very responsive and eager to help.
 
ready2roll said:
Am I harsh? Maybe... Do I have a reason for this... I think everyone can find his own answer here.

Again: I love your camera! It's great what you did. The whole concept is exactly what I was dreaming of. But please give me the feeling of something is happening, even if I don't make it public!

Thanks,
Sebastian
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Wow Sebastian, you really are starting to sound like a real asshole lately.
 
Do not think of it as a "RED user thread" got faster results than "an email". All emails on product suggestions do reach the right ears. Emails and posts have a cumulative effect. As RED consistently shows, we listen.

And, yes, as far as technical support/customer service, use our webforms at http://www.red.com/contact_us or call us at 949.206.7900. Our Bomb Squad is standing by :)

Thanks, BC


ready2roll said:
But I haven't always encountered this same excellent speed when I was simply emailing... ;-).
To be honest I don't know how many times I talked to Kelly and other people over at Red about this (finally solved) metric scale thing. I couldn't get an answer in months! We have been actually talking about this since ICB 07, on an almost weekly basis. There wasn't even a decision...

And now, one thread... hey, and not only a quick answer, but a production go within 24 hours! Excellent! And many, many thanks again.
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Sebastian, can you post the video of the mount so we can see/hear the problem?
 
Charles Adams said:
Sebastian, can you post the video of the mount so we can see/hear the problem?
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Sorry Charles,
I sent it over to Red and I'd like to give them a chance to react and solve this issue.

In addition to this I have to say I probably got carried away by frustration on the tone of my last mails.
I just had put this clip together, shortend the srews on the cradle and was thinking where to drill a hole into the side handles for a permanent fix, when I really got angry and posted in a cynical tone which normally is not my stile.

Sorry for this.

Sebastian
 
No problem, Sebatian, was only wondering so other, future Red owners could compare when they get their cameras and have a chance to check the mount. Someone I know also says their mount makes a noise but it doesn't necessarily stick. Was just curious what yours sounded/looked like in order to better say whether there is a problem or not. But thanks for starting this thread, and thanks to the Red team for listening!
 
reality said:
The 18-50 zoom that I uses has NO witness marks. I don't understand why a few people are such big whiners about metric markings when they're very
rough marks to begin with. Put stickers on it and mark them yourselves and at least you'll have witness marks. The few times I've seen ACs prep the 18-50 they did this anyway for feet. What's the big deal? If your rental customers are concerned, they should rent Metric lens.
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I don't get this whole fuss about metric vs imperial - if the focus barrel has no witness mark for each distance (like those Canon Super 16mm zooms?) then just about every focus puller I know would mark the barrel up with some tape/letraset and mark off the distances with proper witness marks by eye/off a monitor. So if you've GOT to do that (for accuracy's sake!!) then what difference does it make if it's not in metric...you've still got to mark it up with tape/letraset (you can just do it in metric instead!!!) In fact I was once told that Cooke hand-engrave their distance-witness marks onto each individual lens barrel by sharping it up by eye at each distance!!

David Wyatt.
 
Stainless Steel everytime

Stainless Steel everytime

The mounts on the Arri & PV cameras use a very hard grade of stainless steel it is nonsence to say even aircraft grade aluminium will not tear if you have aluminium on aluminium or aluminium on stainless steel if you get grit in the mount. ALL mounts must be inspected regularly for wear and usually its not the mating surfaces but the threads due to pressure that wears them and then require the mount to be adjusted or replace, this on modern Arri & PV cameras almost never happens. Anodizing is a very dry finish and the threads should be lubricated but NEVER the faces the lens mounts to or locks to. Video cameras from Sony and Panasonic and their B4 mounts are sometimes very flimsy with the F900R / HDW-750P / HDW-790P cameras having very thin castings behind the mount (2mm in places).
The price difference between high grade aluminium and high grade stailess steel is not that great considering the amount being used so it should be a no brainer to use stainless.
 
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