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  • Hey all, just changed over the backend after 15 years I figured time to give it a bit of an update, its probably gonna be a bit weird for most of you and i am sure there is a few bugs to work out but it should kinda work the same as before... hopefully :)

insuremyequipment.com, who has had a claim with them?

Kyle Gentz

Kyle Gentz

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Wanted to see what other people's experience with this company has been filing a claim. Don't want to put my trust in a bad/shady company right? (Not saying they are bad or shady)
 
Yeah, I remember Tom's Epic-M went for a swim. Let us know who you go with Kyle. I need insurance too.
 
No big worries. I’ve been working with them for 3-4 years.
Very easy claim system:
You fill the claim form, you get a call from their adjuster, you send the proper paperwork (police report, purchases receipts, replacement or repair quotes, etc.), you get another call from the adjuster with the resolution of your claim and you get the check).
They have a "new" underwriter (Onebeacon Insurance Group) who seems not to have much experience with film productions companies. Or I must say just an adjuster with no much knowledge of film production..
Besides that the only other issue I have noticed was a delay in a month of processing your claim instead the 10 or so days they cliam. All very nice people though.
 
Yes they replaced my Epic M after I did some unintentional underwater filming at the Salton Sea. I can recommend them. The carrier was called Fireman's insurance or something like that.
 
On a side note, don't go with Allianz, you get dropped after 1 claim. Shopping myself.
 
Tom Lowe said:
Yes they replaced my Epic M after I did some unintentional underwater filming at the Salton Sea. I can recommend them. The carrier was called Fireman's insurance or something like that.
Click to expand...

Thanks Tom. They seem to be reasonable priced and straight forward. I need to make a decision very soon but im leaning towards insuremyequipment.com. ("One Beacon Insurance Company").
 
I use insuremyequipment.com, but I've never had to file a claim. I did notice however that in paying my annual premium (christmas day) that the price went up $20. No biggie, but considering nothing else changed, it was a big surprising.

-B
 
Hi Kyle, I've been with them for 2 years. They are nice to work with, the pricing can't be beat, and they have a web interface for the most part (meaning you can edit your account via the web). My only complaint is that its almost impossible to get a hold of them on the phone, or by email. I've currently been waiting 2 weeks for them to return my phone call about a question I had... and that's not even a long time for them. After 3 weeks, I usually have to keep calling them and calling them, and then they start to get the message. I've never had a claim with them, that'll be the next test. Like others have said, it can take over a month for it to get processed (that seems consistent with my other experiences with them)
 
I use them due to other REDuser friends using them and suggesting me to do the same.

I agree, they are difficult to get a hold of. Probably because with so many good experiences and recommendations they stay busy? :)
 
Joseph Hutson said:
I agree, they are difficult to get a hold of. Probably because with so many good experiences and recommendations they stay busy? :)
Click to expand...

Difficulty in making contact is certainly not a quality I'd want in an insurance agent/company. Would I want to wait 3 weeks+ were I to make a claim?
 
I have my cart insured through them. I was getting additional insurance to cover renting gear from somewhere else and I had an agents direct line, had no problem getting ahold of them.

Haven't tried lately and that was in February last year. I'll have to give them a call about renewal soon anyways. I'll see how it goes.

Tim
 
that's my concern with insuremyequipment.com as well.

What's important when getting a policy is who actually provides the insurance itself, not the "front". They used to have Fireman's Fund doing it and I know 2 people submitting claims for Epics via Fireman's and the claims were legit and quickly processed without any BS. Now, it's no longer Fireman's Fund but One Beacon. I dont know why, I heard because fireman's fund possibly stopped doing equipment floater as it wasn't a good business for them? I found horrible reviews on OneBeacon online, however they were reviews for different kinds of insurance. I have not found anyone camera-related submitting and getting a legitimate claim through One Beacon yet either online in general or on this forum.

I agree 100% that insuremyequipment.com is great in their initial setup in todays day & age: it's perfect - you go to a website, fill out your stuff easily & quickly and you have your policy. This part is A+. But using web technologies building the front & generating forms is an easy part. But as far as coming through on the policy is yet to be seen.

It seems that most just go with them because it's pretty much the only web portal convenient / quick / easy to use and aimed at the camera-gear people and because most are with them already (without claims though)

Heffernan recommended them as well.

I'm still looking myself and skipped this one for now. I also reached out to my wells fargo rep in LA for insurance options, and they said that anything solid for coverage of about $100k and up will run >$3k per year. policies are different if you rent your gear separately, without you working with it on the job.
 
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