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Having issues with the Red Epic W using MoviPro power. Anyone else having this issue?

A

adam brennan

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I recently just purchased a MoviPro last week. I am having some issues with it and wanted to see if I am doing something wrong or if it's a MoviPro issue.

Issue 1: Power from the MoviPro to the Epic W.
I use the 12-14 Volt port using the $300 Red Epic cable Freefly sells. Batteries are fully charged and the Epic W seems to power up fine but then the Red Epic W starts acting weird. I am using Wooden Camera RED Male Pogo to Female Pogo LCD/EVF Cable from the Red Epic W camera to the Red DSMC2 7” monitor. The screen locks up and not responsive. I removed the Red Epic power cable from the camera and attach a V mount battery to the Red Epic W. I power on the Red Epic W and all seems to work fine with the v mount battery. I doubled checked all the connections and all connections are secure. I retried the power from the MoviPro to the Red Epic W using the Freefly’s power adaptor and still get a non-responsive touch screen. I’ve also reset the Red Epic W to factory defaults and still the same issues. What might be causing this issue? One of the reasons why I bought the MoviPro was because of this feature of powering the Red off the MoviPro batteries.

Dropbox Link with example of the screen acting up on the DSMC2 using Freefly battery power, Freefly Red Epic Cable. You will notice the screen has like a split/delay diagonal on the screen: https://www.dropbox.com/sh/e4bpxfkra1pd08c/AABcnDOEodlxoG2Te3nASvDua?dl=0

Issue 2: MoviPro doesn’t center after balance and auto tune.
When I mount my camera and balance it on the MoviPro, the pan arms are not 90 degrees to the ring. It seems to hang to the left. (See picture). If I move the ring to where the pan tubes are 90 to the ring, the pan tubes seems to slowly make it’s way back to the left. I tried adjusting the toad in the hole but same thing. I removed the Wooden CameraRED Male Pogo to Female Pogo LCD/EVF Cable incase that was causing interference, but it still did not help. Autotune is set at 70 -75%. Should the pan tube always center on the ring at the ring?
 
How is the camera doing with a normal AC adapter?

Sounds like the Movie is not able to give enough amps the weapon cameras can start to act up really funny if the power source is not strong enough. I got this when running of a Dtap to AC power in with a long cable on our camera. Volts looks fine but menus starts behaving and play is not possible etc. All without the camera giving any type of error message. But when connecting to a strong / good power source all is good again. is it stated that Mövi is able to power the camera or is it like the ronin that the Dtap is only for feeding accessories? For ronin you need the special batteries and a power distribution thingy to power the reds and it´s not enough for the mini. But yes, I would also assume that the new mövi should have that covered but maybe thats not the case.
 
My AC power works fine along with my V Mount batteries. No issues there.
 
There are some known issues with powering the camera and a 7" touch off the MoVI Pro. I'd suggest powering the camera off your camera battery or something else and see if you still have issues (which you most likely won't).

Regarding the pan tubes, yea, they should be 90 degrees. Maybe adjust your pan offset within the app?
 
I have a movi pro and magnesium weapon with latitude sidekick and 7" touch. All powers perfectly from movi pro. The sled accessory port powers the wireless video.
 
you can adjust the pan zero position in the app
 
Jake Wilganowski said:
I have a movi pro and magnesium weapon with latitude sidekick and 7" touch. All powers perfectly from movi pro. The sled accessory port powers the wireless video.
Click to expand...

Hey jake, out of curiosity, how do you connect your 7" touch to the camera? I'm wondering if this is another case of the Wooden Camera pogo cable causing problems. Are you using that cable or a Red Lemo adapter solution?
 
Curious too Jake!

I need to check my firmware on the MoviPro. I just got it 2 days ago and don't know if they put the latest firmware on the MoviPro before they send out. If I can't power the red Epic w then this MoviPro maybe going back to Freefly. I will stick with my M15.
 
Jake is your Red camera DSCM2? If not then I think it's only with the DSCM2 that may have the issue.
 
Dsmc2 weapon magnesium. I have the wooden camera top plate and thin 3ft lemo cable by movi
 
latest firmware on the movipro? Not sure if the Epic W takes more juice to power but it appears other DSMC2 are having the same issue.
 
Adam if you can get ahold of a lemo adapter solution I would give that a try. I've heard a few people say they had Pro lens with this configuration but when they switched their WC pogo cable out for the Red lemo setup, the issues stopped. I would be interested to see if that works for you!
 
So Here's an interesting update. I removed the wooden camera pogo cable and hooked the monitor directly to the Red Epic W. I then hooked the power source from the MoviPro and powered it up. It appears I don't have any issues. So in the process of elimination, it appears the culprit is the Wooden Camera Pogo cable. When using the wooden camera pogo cable with the Red with the V mount, no issues but powered from the MoviPro then there's issues. Any idea why? Not enough power? So it looks like I may have to buy the Lemo A & B connector along with a cable to see if it will work. So annoying! Another $500+ to spend. I will not buy Wooden Camera stuff again. I've had bad luck with their products in the quality control aspect with other things.
 
Adam, same setup (EpicW, MoviPro), but using SmallHD monitor powered by LPE6, so not having that issue. But, I am having the exact same Issue #2 as you with my MoviPro. It operates well, but 'stabilizes' in the same direction as yours does. Have you had any luck with that issue?
 
Whit, I have not heard back from Freefly on why my MoviPro is off center yet. It's been about 3 days so far since i sent tech support question on my issue. Hopefully I will hear back soon.
 
Oh man, definitely the wooden camera cable! I had the exact same issue powering from my v-mount battery as well as movi. I called WC actually just last week, and they gave me some troubleshooting tips which all didn't work, and then I saw Jakes setup with the top plate and the LEMO, and decided I wanted to go that route. I called WC again and told them what I was thinking and they said they highly reccomend lemo over the POGO connections. They ended up refunding the cost of my pogo cable and let me buy 2 lemo cables instead, and then I got the easy access top plate, and the lemo adapter for my 7" touch
 
Brandon Zebell said:
Oh man, definitely the wooden camera cable! I had the exact same issue powering from my v-mount battery as well as movi. I called WC actually just last week, and they gave me some troubleshooting tips which all didn't work, and then I saw Jakes setup with the top plate and the LEMO, and decided I wanted to go that route. I called WC again and told them what I was thinking and they said they highly reccomend lemo over the POGO connections. They ended up refunding the cost of my pogo cable and let me buy 2 lemo cables instead, and then I got the easy access top plate, and the lemo adapter for my 7" touch
Click to expand...


So it resolved your problem? What parts did you buy? Was it nonwooden camera? Thanks for sharing!
 
I have been shooting the past 2 weeks with my MoviPro, Scarlet-W and 7" touch with no issues. I am running the same Freely power cable to a Jetpack and have the 7" Monitor up top. Using the Lemo Adapter A on the side of camera and B on the crossbar. No issues to report. Using a MediaBlackout LCD cable.... Have the same situation with it being off center too...
 
DC Chavez said:
I have been shooting the past 2 weeks with my MoviPro, Scarlet-W and 7" touch with no issues. I am running the same Freely power cable to a Jetpack and have the 7" Monitor up top. Using the Lemo Adapter A on the side of camera and B on the crossbar. No issues to report. Using a MediaBlackout LCD cable.... Have the same situation with it being off center too...
Click to expand...

I think this is the way to go. I don't know if the Red Epic W needs more juice than the Scarlet - W but I think Wooden Camera is the culprit here.
 
I'd like to wake up this thread to mention that I was using a movi pro this week with Scarlet W and Helium w/ Red 7" touch screen, and experienced the same screen freeze up issues. After about 10 minutes, both cameras would lock up. I removed the d-tap to sled cable and replaced it with a vmount battery. Worked flawlessly. So it's got to be that these cameras need more juice than what the sled from the Movi Pro can put out. Adding the vmount battery just made the setup heavier and more bulky. :-(
 
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