Brooke Atomos
Well-known member
Bummer should make a Star that is just sdi. I don't want to review anything just want to have the proxies at the ready. Super interested in the shogun as 1080p monitor and proxies, but everyone has scared me about customer support.
Hey Jacob,
We're hired more people for each region and changed our ticket system which used to cause problems. Remember we are a new company to have moved quicker than any other player in the market, with key players from Blackmagic.
How many other companies can you phone up and talk to the CEO in this game? We listen closely to user feedback.
Shogun is also a product that users will also help shape over time through software updates, so I think from a user perspective, it's cool to be able to request features and see them end up in the product. I've seen feature requested from users at I filter back that end of in our current range.
The star, we never intended it to be aimed at someone with the budget of the a RED user, however it's turned out to be a really nice side effect. So we are looking at how to integrate better with RED users.
Thanks Jacob hopefully when the Shogun ships it's a product that meets your needs, I'm happy to answer any questions you might have.
Regards,
-Brooke | atomos.com
Last edited: